We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
FINISH:View largerMore viewsEmail a specialistOVERVIEWspecificationsSupply your own fabric/webapp/wcs/stores/servlet/COMShopFabricsView/webapp/wcs/stores/servlet/COMShopPricingViewCOLORS:Show AllAll PatternsAll TypesAll GradesFor fabric names and description hold mouse over the swatch. *Refine Your Fabric Choices:PATTERNTYPEGRADEFABRICSSizeFABRIC:ORDER A FABRIC SWATCHPlease Select aADD TO CARTTELL A FRIENDADD TO GIFT REGISTRYQuantity*Actual fabric colors may vary from web representation based on individual monitor settings. *Your credit card will be charged for the fabric used on your upholstered product separate from the frame.Need help with your order?Call 800-536-7551PRINT YOUR SELECTIONYou have added a swatch of {0} to your cart.To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing). Ten swatch maximum.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
{
"pageProduct":
{
"categoryId":"23961",
"categoryName":"Sofas and Loveseats",
"categoryLangId":"-1",
"categoryViewName":"CategoryLandingView5",
"categoryOnSale":"null"
,
"giftbox":false,
"productDetailTargetURL":"/griffin-sofa/furniture/sofas-loveseats/209565",
"targetURL":"/griffin-sofa/furniture/sofas-loveseats/209565",
"prodId":"209565",
"partNumber":"p_US119",
"mfPartNumber":"US119",
"prodName":"Griffin Sofa",
"minimumPrice":1099.0,
"maximumPrice":1771.0,
"minListPrice":1099.0,
"maxListPrice":1771.0,
"currencyCode":"USD",
"xPriceLabel":"null",
"longDesc":"Tailored, timeless comfort that will never step out of style. Hardwood frame is artisan crafted in North Carolina with gracefully sloped track arms defined with double rows of antique brass nail head trim. Tapered front legs are hand finished in rich walnut stain and capped with antique brass casters. <br/><br/><ul class=\"ballardlist\">Griffin Sofa features: <li>Foam core cushions wrapped in sumptuous down blend </li> <li>Sag-resistant sinuous springs for reassuring comfort & support</li> <li>Available in Off-White Twill</li> <li>Special Order in your choice of fabrics</li></ul>",
"bundleLeadMFPartNumber":"",
"bundleLeadThumbNail":"",
"field1":"",
"buyable":1,
"published":1,
"definingAttributes":
[
],
"restrictedCountries":
[
],
"productAdditionalInfoTabs":
[
{
"tabIdentifier":"Additional Product Info Tab 1",
"tabValueReferenceNumber":2025747,
"tabHtmlValue":"<br><b>Dimensions:</b><br>Overall: 30 1/2\"H (to frame) or 36 1/2\"H (incl back pillow) X 78 1/2\"W X 33\"D</b><br>Seat: 20\"H X 73\"W X 21\"D</b><br>Arms: 23 1/2\"H</b><br>Back Cushions (3): 16\"H X 24\"W X 8\" Thick</b><br>Clearance Under: 8\"H</b><br><b>Construction:</b> Constructed of a poplar frame with brass casters, down-filled seat cushion over, a no sag spring seat and back, and antique brass nailheads.<br><b>Country of Origin:</b> USA<br><b>Additional Information:</b> Spot clean., Front legs only have casters."
},{
"tabIdentifier":"Additional Product Info Tab 2",
"tabValueReferenceNumber":2025748,
"tabHtmlValue":"This item may be purchased in any of our pre-selected fabrics or in a fabric that you select and send to us. <a href=\"/BallardDesigns/US/CustomerService/customers-own-materials/content-path\">Click here</a> to find out more.<br /><br />To view this item's dimensions and for Special Order fabric requirements and order form <a href=\"/wcsstore/images/BallardDesigns/pdfs/OP354.pdf\" target=\"_blank\">click here</a>. There may be variation in the placement of fabric on your purchased item."
},{
"tabIdentifier":"Additional Product Info Tab Name 1",
"tabName":"Specifications"
},{
"tabIdentifier":"Additional Product Info Tab Name 2",
"tabName":"Supply Your Own Fabric"
}
]
,"descriptiveAttributes":
[
{
"sequence":0.000,
"name":"BazaarVoice - Number of Reviews",
"value":"4"
},{
"sequence":0.000,
"name":"BazaarVoice - Rating",
"value":"4.700"
}
],
"entitledItems":
[
{
"itemAvailabilityDate":"2012-07-05 00:00:00.0",
"itemAvailableInventory":0.0,
"buyable":1,
"published":1,
"onSpecial":"0",
"prodId":200802,
"partNumber":"i_US119 COM BSS",
"listPrice":1099.00,
"contractPrice":1099.00,
"definingAttributes":
[
],
"descriptiveAttributes":
[
{
"sequence":0.000,
"name":"Cannot be Gift Packaged",
"value":"1"
},{
"sequence":0.000,
"name":"Cannot have Gift Message",
"value":"1"
},{
"sequence":0.000,
"name":"Drop Shippable",
"value":"1"
},{
"sequence":0.000,
"name":"Item Availability Message",
"value":"Available 07/05/12"
},{
"sequence":0.000,
"name":"Minimum Ship Method",
"value":"04"
},{
"sequence":0.000,
"name":"Promotion Qualification",
"value":"1"
},{
"sequence":0.000,
"name":"Shipping Surcharge",
"value":"50.000"
},{
"sequence":0.000,
"name":"Shipping Surcharge Message",
"value":"Special Shipping Services per unit $50.00"
}
]
},{
"itemAvailabilityDate":"2012-07-05 00:00:00.0",
"itemAvailableInventory":0.0,
"buyable":1,
"published":1,
"onSpecial":"0",
"prodId":200803,
"partNumber":"i_US119 OWT BSS",
"listPrice":1099.00,
"contractPrice":1099.00,
"definingAttributes":
[
],
"descriptiveAttributes":
[
{
"sequence":0.000,
"name":"Cannot be Gift Packaged",
"value":"1"
},{
"sequence":0.000,
"name":"Cannot have Gift Message",
"value":"1"
},{
"sequence":0.000,
"name":"Drop Shippable",
"value":"1"
},{
"sequence":0.000,
"name":"Item Availability Message",
"value":"Available 07/05/12"
},{
"sequence":0.000,
"name":"Minimum Ship Method",
"value":"04"
},{
"sequence":0.000,
"name":"Promotion Qualification",
"value":"1"
},{
"sequence":0.000,
"name":"Shipping Surcharge",
"value":"50.000"
},{
"sequence":0.000,
"name":"Shipping Surcharge Message",
"value":"Special Shipping Services per unit $50.00"
}
]
}
]
}
}
false
truepdp183true5horizontal
false
truepdp283true5horizontal
Griffin Sofa
Overall rating
4.8/ 5
Rating Breakdown4 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
0
4 out of 4100%of customers recommend this product.
4Tailored, timeless comfort that will never step out of style. Hardwood frame is artisan crafted in North Carolina with gracefully sloped track arms defined with double rows of antique brass nail head trim. Tapered front legs are hand finished in rich walnut stain and capped with antique brass casters.
Griffin Sofa features:
Foam core cushions wrapped in sumptuous down blend
Sag-resistant sinuous springs for reassuring comfort & support
Available in Off-White Twill
Special Order in your choice of fabrics
Overall rating
4.8/ 5
Rating Breakdown4 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
0
4 out of 4100%of customers recommend this product.
I ordered the sofa in the spicy velvet. Workmanship is beautiful and large and comfortable enough to get a nice night's rest, if you had company. Who needs a sofa bed? As long as that person is not too tall. The design makes an outstanding statement, very unique. Ok, some minor things, but only as suggestions. I wish the bottom cushions could have a little clip to keep them pulled in, they may slide forward a little and on the front of one cushion, the velvet seemed to be a slight bit lighter. Little comments, create better products and I never expected to love this piece of furniture so much. So, thanks Ballard
+2points
2of2voted this as helpful.
Was this helpful?helpful2unhelpful0http://reviews.ballarddesigns.com/0011-en_us/US119/review/1091849/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FUS119%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
I was surprised by the quality of this sofa when it arrived. It looks even better in person. They really got the details in the sofa right, from the nailhead to the brass casters on the feet. The cushions hold their shape well, which is so important on a sofa with such tidy lines. No slouching here! Also, it is very comfortable! Very pleased.
+1point
1of1voted this as helpful.
Was this helpful?helpful1unhelpful0http://reviews.ballarddesigns.com/0011-en_us/US119/review/1063053/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FUS119%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Having never purchased a big item from an online catalog I was nervous but couldn't resist this piece. Ballard sent many swatches and I settled on a chocolate twill. So happy with the end result. The Griffin is a perfect size and style for my small front sitting room. The cushions are thick and comfortable (a concern ordering online). I am beyond pleased with this purchase from my ordering experience to delivery. Thank you Ballard Designs for a wonderful experience and quality sofa.
+5points
5of5voted this as helpful.
Was this helpful?helpful5unhelpful0http://reviews.ballarddesigns.com/0011-en_us/US119/review/449878/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FUS119%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
We were reluctant to order a large piece of upholstered furniture online, but after finding nothing locally for even double the price, we decided to go for it. It came well packed and in perfect condition. Fit and finish are impeccable and we have had no regrets! Consistently impressed with the quality of Ballard's merchandise.
+4points
4of4voted this as helpful.
Was this helpful?helpful4unhelpful0http://reviews.ballarddesigns.com/0011-en_us/US119/review/446573/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FUS119%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__