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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Grandezza Console 4.7 5 62 62
Much heavier with nice coloring. Good substantial piece of furniture; however, the back corner of the credenza was damaged with a very noticeable dent and discoloration. Rather than send it back, we decided to keep it and try to paint the corner black. It looks as though it was damaged before it was packaged because the packaging was fine. In .all, we really like the piece. February 6, 2014
Beautifully Unique! I hesitated to purchase a piece of furniture online, but I loved the look of this console. Since I was placing it at a hall entryway, its narrow dimensions made it a perfect choice. It arrived very well-packaged which was good since the delivery men left it up on its end just inside our door. It has a few minor nicks in the finish and one larger blob (glue?) on the bottom front, but overall it arrived in fine shape. The one negative I have found is in the quality of the drawers; I wish they had glides and opened more smoothly. Overall, it is a very nice addition to our decor. February 4, 2014
Gorgeous in Green! This console arrived in a giant box that I unpacked myself. The only assembly required was the shelves which were super easy to install as they just slide in on top of small pegs inserted in the sides. Love the green color and fact it looks antique/rustic. Finish is nice and smooth and item nice and solid. Legs can be adjusted if you have an uneven floor. I am very happy with my purchase. Paired with the Garden District Mirrors in Antique Gray. Ballard is fast becoming my primary furniture source. Nice quality items for reasonable prices. February 2, 2014
Just as nice as they say The piece is beautiful, looks rich and very well made. A quality piece at a reasonable price. February 1, 2014
This is a quality piece of furniture. This piece is the perfect size for areas that have traffic to pass by. It is narrow but looks very substantial. January 20, 2014
Very good quality buffet Our black Grandezza Console arrived in perfect condition even though it is quite a heavy item. Excellent packaging accounts for that fact. January 12, 2014
excellent value & great quality We ordered 2 of these in black to go along a very long sectional in our great room. We absolutely love them. I could not believe how well packaged they were and they arrived in perfect condition. No assembly was required except to insert the shelves. The knobs were already installed. I love they look. The drawers slide smoothly, and this was a major concern we had prior to ordering. Our previous piece had an issue with the drawers sticking, and we did not want to have the same irritation. We think they really add to the sophisticated look of a major area in our home and are very happy we ordered them. December 14, 2013
Excellent quality Love this piece. Very sturdy and attractive. Only problem was that there were no holes drilled on the left front to set up the wine rack and I had to drill them myself. November 27, 2013
Grancezza Console The console fits nicely with the current decor in my dining room. It is a good size - big enough for storage but not so big as to overwhelm the room. The built-in wine rack is a nice touch. Also like the drawer storage as well as the cabinet space. November 22, 2013
Great piece, glad I bought it! I purchased this piece in the green and it is absolutely beautiful. It is elegant. I use it as a media piece and it is perfect. The height and length give it a good presence and make it functional; but it is not deep and so it doesn't intrude on the room. November 14, 2013
Beautiful Cabinet for My Hallway We live in a small home and needed an extra cabinet for storage of china. This black-rubbed console is a perfect fit for our home and provides the extra storage we needed. The smell mentioned by other reviewers was not a problem, as the cabinet has no smell. We are very pleased with our purchase from Ballard. November 7, 2013
We love it We ordered it in green and it is perfect for our media room. November 6, 2013
Initially loved it but now disappointed I loved the Grandezza Console when it first arrived. It was just what I was hoping for, looked beautiful, and fit the space perfectly. Unfortunately, the finish has not held up well at all. The black finish has chipped off in several spots, which is very unsightly. We have had this piece for about a year and a half and, given the price, I would expect it to be holding up much better. Usually very pleased with Ballard purchases, but could not recommend this product. October 13, 2013
This is a beautiful piece of furniture I had been looking at console tables for a while to add visual interest to a large wall space in my home. I shopped at a number of local stores, but I just couldn't find something that I liked. This console table is classic and fits my personal style perfectly. October 7, 2013
Great piece! This is a beautiful sideboard. It's maybe a bit darker than the picture, but still very nice. I've received many compliments and questions about where I bought it. Came put together and ready to use. Would highly recommend. September 26, 2013
Beauty and function I had admired this piece since it first appeared in your catalog and finally decided to purchase it, partially based on good reviews. It lived up to everyone of them. Looks beautiful, room for china & silver, well made and nothing to put together but placement of a few shelves and the wine racks, which is especially helpful to those of us who live alone. Love the antiqued green. September 19, 2013
Perfect piece for small spaces plus plenty of storage! Purchased this console in rubbed black. Professionally delivered and packaged very well. Finish looks more "painted" than "stained" giving it a less expensive feel than I would like but it does display nicely. I was concerned about poor quality/workmanship but all doors and drawers close and line-up. It smells lightly of paint or varnish but no obnoxious odors. You will be delighted with how much can be in stored inside and the shelves are adjustable. I was able to store ALL of my Christmas dishes (24- 10 inch plates) plus serving/accessory pieces! August 12, 2013
Beautiful Console, Off gassing is bad though. I ordered this beautiful console in the rubbed black for my small apartment. It fits perfectly and really transformed my living room space. Nonetheless, the console had a terrible off gassing that was almost unbearable for about 2 weeks. I can still smell it now (it's been almost a month) but not as bad. I don't regret the purchase, just be forewarned about the off gassing. April 11, 2013
I liked the fact that you could customize the shelves. I didn't need two wine racks. The size was perfect and it was well constructed. I purchased the black and it worked into my cream,brown and black decor. I have been waiting a long time to find the right piece. I was kind of scared to order sight un seen, but I took the leap and so glad that did. I will be ordering again. April 4, 2013
just what i wanted i had been looking for a piece as i downsized in homes, & sold all my furniture. after having a 4200sq ft log home , i now built a 2600sq ft home & going for french country look, i was pleased to find this piece to go w/my new french dinning table,,,,,the Grandezza console in the green , was the perfect fit, thank you Ballarddesigns...you made it so very easy..happy wife happy life........L.S. in mn March 23, 2013
Overall good product, some finish concerns. Prompt delivery, better color than expected. there was some paint bubbling on the top edges. It was not worth returning, but a little disappointing. Storage met our needs. March 1, 2013
Solid construction; beautiful design; and lots of storage space This is a beautiful credenza that doesn't take up a lot of room, but has a lot of storage space (drawers, cabinets, shelves). I have been looking for a piece like this for a while and am so glad I purchased it. The delivery logistics also went smoothly and the deliverymen were very friendly and helpful! February 23, 2013
Love it! The style, size is exactly what I expected. The color (warm green) was a bit darker than I anticipated and what looked in the catalog/on-line. February 17, 2013
Beautiful addition to my dining room. I am extremely happy with this piece. The quality is probably only a 4, but overall it is definately a 5. It almost looks like a picture when you look at it. The color is fantastic and the design is fabulous. For the price, I love, love, love it. February 10, 2013
more of a muted forest green Okay cabinet, but expensive vs comparables I was in a hurry, so chose to order online February 10, 2013
Console comes as shown. This console is a great size if your looking for a piece of furniture that is not to deep. The lenght is long which worked for me. The one thing that would have been nice is if the doors on the console opened all the way to the side for easier access. It was boxed well and the shipping was good. December 12, 2012
Beautiful This Console looks great in my kitchen and really gives it a boost of warmth and style. It provides me with much-needed storage for daily paperwork on one side and kitchen items on the other side. I really appreciate the way in which this console was packaged. It was packaged so that it would arrive without damage, and it did. November 16, 2012
console I love my console, it fits perfectly in my front entry area. I was hoping the color would look like the picture and not be too bright and it's in the warm green tones as I hoped. I hope to order more great things from Ballard Designs in the future. November 5, 2012
great! console is just as pictured- ordered the warm green and love it! October 10, 2012
Great piece with great features Love the piece. My only issue is that the catalog picture made it appear a couple shades lighter than in reality. September 28, 2012
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Product:TC295-Grandezza Console
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