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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Grandezza Console 4.7 5 61 61
Very good quality buffet Our black Grandezza Console arrived in perfect condition even though it is quite a heavy item. Excellent packaging accounts for that fact. January 12, 2014
We love our new console I was concerned about some previous negative reviews. However, we went ahead and ordered the console and it is beautiful. It was so well packed and well made and is truly amazing. I was really worried about ordering furniture on line but it is better than I could ever have imagined and we just love it. The big attraction was the color (Green) and it fits so well into our decor like it was made to be there. September 23, 2012
Grandezza console working great Received our Grandezza console in rubbed black, and we love the piece. It is exactly what we wanted and expected - slim, very light-weight, and sturdily built. We only have good things to say about it. September 2, 2012
Excellent quality Love this piece. Very sturdy and attractive. Only problem was that there were no holes drilled on the left front to set up the wine rack and I had to drill them myself. November 27, 2013
Grancezza Console The console fits nicely with the current decor in my dining room. It is a good size - big enough for storage but not so big as to overwhelm the room. The built-in wine rack is a nice touch. Also like the drawer storage as well as the cabinet space. November 22, 2013
Everything pictured, described and more Worth the 3-month backorder wait. Excellent quality. Only complaint is there are a couple of hardly noticable spots that didn't get stained, but I can touch them up myself. This console will give us many, many years of enjoyment and service. June 15, 2012
Looks great in my great room We very much like this buffet and would recommend it to others. June 15, 2012
Great Piece of Furniture I love this piece. It is the perfect fit and looks beautiful and serves its purpose very nicely. I am using it as a combination bookcase and media console and it works perfectly for the space I have. It is made well. I am very happy with it. March 15, 2012
We love it We ordered it in green and it is perfect for our media room. November 6, 2013
This is a beautiful piece of furniture I had been looking at console tables for a while to add visual interest to a large wall space in my home. I shopped at a number of local stores, but I just couldn't find something that I liked. This console table is classic and fits my personal style perfectly. October 7, 2013
Great piece! This is a beautiful sideboard. It's maybe a bit darker than the picture, but still very nice. I've received many compliments and questions about where I bought it. Came put together and ready to use. Would highly recommend. September 26, 2013
just what i wanted i had been looking for a piece as i downsized in homes, & sold all my furniture. after having a 4200sq ft log home , i now built a 2600sq ft home & going for french country look, i was pleased to find this piece to go w/my new french dinning table,,,,,the Grandezza console in the green , was the perfect fit, thank you made it so very easy..happy wife happy life........L.S. in mn March 23, 2013
Solid construction; beautiful design; and lots of storage space This is a beautiful credenza that doesn't take up a lot of room, but has a lot of storage space (drawers, cabinets, shelves). I have been looking for a piece like this for a while and am so glad I purchased it. The delivery logistics also went smoothly and the deliverymen were very friendly and helpful! February 23, 2013
Overall good product, some finish concerns. Prompt delivery, better color than expected. there was some paint bubbling on the top edges. It was not worth returning, but a little disappointing. Storage met our needs. March 1, 2013
Beautiful addition to my dining room. I am extremely happy with this piece. The quality is probably only a 4, but overall it is definately a 5. It almost looks like a picture when you look at it. The color is fantastic and the design is fabulous. For the price, I love, love, love it. February 10, 2013
Love it! The style, size is exactly what I expected. The color (warm green) was a bit darker than I anticipated and what looked in the catalog/on-line. February 17, 2013
more of a muted forest green Okay cabinet, but expensive vs comparables I was in a hurry, so chose to order online February 10, 2013
Console comes as shown. This console is a great size if your looking for a piece of furniture that is not to deep. The lenght is long which worked for me. The one thing that would have been nice is if the doors on the console opened all the way to the side for easier access. It was boxed well and the shipping was good. December 12, 2012
Beautiful This Console looks great in my kitchen and really gives it a boost of warmth and style. It provides me with much-needed storage for daily paperwork on one side and kitchen items on the other side. I really appreciate the way in which this console was packaged. It was packaged so that it would arrive without damage, and it did. November 16, 2012
console I love my console, it fits perfectly in my front entry area. I was hoping the color would look like the picture and not be too bright and it's in the warm green tones as I hoped. I hope to order more great things from Ballard Designs in the future. November 5, 2012
Great piece with great features Love the piece. My only issue is that the catalog picture made it appear a couple shades lighter than in reality. September 28, 2012
Happy with Purchase We had to wait a long time for the console as delivery date was pushed off several times but once we received we were very happy with our purchase. Perfect fit and look for our dining room. August 19, 2012
Console quality surpassed expectations. We ordered the rubbed black console for our dining room. This is the first time we have ordered a piece of furniture online, sight unseen. I was a bit nervous about that, however, the quality is excellent. It is solid and very well made. Delivery was on time and the console was packed carefully to avoid damage. I will not hesitate to order from Ballard Designs again. February 13, 2012
We are very happy with our purchase! We ordered the Grandezza Console and are very glad that we did. It is exactly what we wanted. The finish is beautiful and the construction is sturdy. We ordered the "rubbed black" console, and I was slightly worried that the distressed look might be overdone, but it is very subtle. Extremely pleased with our purchase. February 12, 2012
I like it, but I do not love it. I get many compliments on the look of the console, but am disappointed to the touch and feel that I really wanted for my dining room. Maybe due to the veneer factor. However I think that I wil always be able to find a spot for its use due to the size. Arrived very well packed and relatively easy to assemble. February 18, 2012
Great Console After a small delay in shipping we received the beautiful console in green. It was really easy to attach the shelves and it fits in perfectly with the rest of our decor. I love the distressed areas that make it feel more 'lived in' than a brand new piece. February 10, 2012
Excellent Quality Looks just as gorgeous in my dining room as it did in the catalog and on line. February 24, 2012
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Product:TC295-Grandezza Console