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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Grande Bouquet Plaque 4.7 5 115 115
elegant and exactly what I expected The plaque was exactly what I was looking for my long hallway. I purchased the cream plaque and hung it on a burgundy wall......really nice. August 13, 2011
Love it, love it, love it!!! I love this plaque! It is such a unique wall hanging and is the perfect size to fit just about anywhere, so I know it will always remain a part of my home. We're newlyweds and still filling our home so right now the plaque is above our couch to fill space. One day I hope to move it behind a buffet or side table or over our bed. There are so many spots for it to work. I was worried about the weight of it since we have pretty thin walls (my husband is military and we live on base) but it's actually pretty lightweight - we used standard anchors to hang in from. The plaque is exactly as shown - just perfect!! August 4, 2011
Exactly What I Was Looking For I've had my eye on this plaque for awhile and wished I had purchased it sooner. The size is perfect over a king size bed, and the zinc goes well with the steely blue-grey and white colors in the master bedroom (see attached photo). I was delightfully surprised to find that the plaque has a slight egg-shell sheen instead of a chalky matte finish as it seems to appear in the photo. This might prove to be helpful when cleaning/dusting. July 22, 2011
The quality of the item was fine. I was not pleased with the presentation of the item once I hung it on the wall in my dining room. I did receive positive comments regarding the plaque. July 20, 2011
Unique and simple wallhanging Lightweight, so you don't have to worry about it falling off the wall, but looks weighty. If you are looking for something different, this is it! Very pleased with it! July 10, 2011
beautiful I purchased the creme and there was a little more gold leaf accent than I would have liked. However, I put it above a white fireplace and it is so pretty and unique. It gives a barren new home added character as the plaque looks like carved wood. It is perfect above a mantle. June 1, 2011
The detail on this plaque is amazing. I love it! It looks beautiful over the fireplace. Had to wait almost 2 months for it but it was worth the wait. June 1, 2011
So Beautiful! I absolutely love the grande bouquet plaque. I was pleasantly surprised when it arrived - it's even more beautiful in person!! May 22, 2011
BEAUTIFUL CREAM/GOLD PLAQUE The plaque is very beautiful, the gold is just a little too bright! I wish it was a little toned down. It is fairly light weight and very easy to hang. I would recommend it. The cream plaque against a dark wall looks very nice. May 6, 2011
Beautiful! I bought this for the outside of my house. I have a side entry garage, and this leaves a blank wall facing the street. I painted it the same color of my house, and it became an architectural feature! My plain house (and it is plain!) was transformed. Voila! Love this. April 28, 2011
Beautiful detail---makes a statement! I love this plaque and have admired it for a long time before finally purchasing it. I only wish that it was heavier--it's so lightweight which makes it seem to be of a cheaper quality. I have it hung on the side of the garage next to our patio and it looks great. When there is a strong wind outside though it moves because it doesn't have anything on the bottom to hold it down. April 21, 2011
Beautiful! Gorgeous piece. Looks hand carved, and is amazing with my Italian themed decor. Coordinates beautifully with both my antique furniture as well as newer pieces. April 17, 2011
Looks Great I have had this over my king size bed for several years. I always get compliments on it. I have been very happy with it. April 14, 2011
Gorgeous wall plaque Quick delivery to my front door. Large piece with gorgeous detail and color. Would work in a kitchen, dining room or entry way. I highly recommend this wall plaque. April 13, 2011
Looks even better in person! Love this piece, looks fantastic! I've been wanting this for a long time, so happy I finally bought it. April 7, 2011
Grande Bouquet Plaque:Sure to please This plaque is just as beautiful as it looks in the catalog. It completes my dining room with a very formal look. April 7, 2011
Love! The material is very light weight making it easy to hang, however, it looks like wood and the color is so warm. April 6, 2011
Very beautiful! I had been searching for a long time for something to put over my king-size sleigh bed. I ordered it in the cream color. This plaque is absolutely beautiful and definitely grand! It really is a focal point. I love it! March 31, 2011
Great for a master bedroom! I have this over my bed and looks really pretty and elegant. March 16, 2011
Attention getting accent piece...just beautiful! Perfect for a plain wall or above a mantle this wall accent is so grand and simple. Makes an elegant statement wherever you place it. March 16, 2011
Love the Grande Bouquet Plaque ! I bought the plaque in cream. I'm very pleased with it and it looks beautiful on my dining room wall. March 16, 2011
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Product:WP363-Grande Bouquet Plaque
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