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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 140 reviewers.
Rated 5 out of 5 by This product looks like a hand-carved, wooden plaque. I love it! Packaging and shipping was "white-glove". I received my order within 3 days after ordering, and that was without any additional shipping costs! April 4, 2012
Rated 5 out of 5 by Great wall hanging decor items I was very pleased with this product. It looked as great in person as it does in the catalog and on the website. April 4, 2012
Rated 5 out of 5 by Beautiful textured wall hanging! I love this piece. It looks great on my bedroom wall between 2 windows. Only drawback is that you can't hang it with a wire so exact measurement and placement is critical :) April 3, 2012
Rated 5 out of 5 by Excellent product, I highly recommend! I had my eye on this for a several months and it was well worth the wait! Delivered in less than a week. Looks great over a buffet in my dining room. I purchased the cream plaque and love the attention to detail. Photos do not do this product justice. April 3, 2012
Rated 2 out of 5 by Did not care for the color I have several Ballard wall pieces and have always been very happy with them and received several compliments. I was very anxious to receive this plaque, I ordered the light with a little bit of gold. Unfortunately, there is a lot more gold than described and it ended up looking gaudy and tacky so now I must go through the process of packing it up and shipping it back. The quality is good, but beware of the gold finish. It is overbearing. April 1, 2012
Rated 5 out of 5 by Magnificant! Amazing, instant glamor. Love the showiness and size of the wall accent. Fills the space over double door entry perfectly. March 22, 2012
Rated 5 out of 5 by This product is outstanding! I purchased the Grande Bouquet Plaque for my dining room wall. I bought it in the off white with gold accents color. It looks magnificent in the room. My walls are a dark green color and the plaque just completes the room. The quality is outstanding and it looks like it cost a lot more than the price I paid. Once again, I am very impressed with a product I purchased from Ballard Designs. March 14, 2012
Rated 5 out of 5 by Grande Bouquet is exquisitely detailed Truly a one-of-a-kind type piece. It is a grand scale so be sure you take measurements. It is a focal point in my livingroom. The relief work of acanthus leaves, flowers and vase give such rich 3D detail. It looks like hand-carved antique wood. So substantial looking, yet very light and hangs easily. Packaged well and arrived undamaged. I loved it at the original price. Well worth it, but at this sale price.... it is Irresistible! March 6, 2012
Rated 5 out of 5 by More beautiful in person!!! I had wanted this plaque forever and waited and waited for it to go on never did so a few months ago I finally just bought it and hung it over my bed. It is absolutely gorgeous and worth every penny I paid for it! I just got the new BD catalog yesterday and saw it is now on sale (darn!) NOT hesitate to buy this because at the original price it was a great buy but now at the $169 price...well, you would be crazy to not jump on this. You will not regret it. March 1, 2012
Rated 5 out of 5 by Beautiful and regal I ordered the brown color and it looks beautiful in my bedroom that has a lot of browns. It hangs above an antique chest of drawers. The old world style is very attractive and romantic. February 5, 2012
Rated 5 out of 5 by great wall hanging a really great piece to have for any bare wall updates and stylizes at the same time perfect January 29, 2012
Rated 5 out of 5 by Best thing we've purchased in a long time! Stunning! It is the focal point in our bedroom above our headboard. Looks so pretty, so glad I took a chance and ordered it. January 29, 2012
Rated 5 out of 5 by What a deal !!! I was browsing through the Ballard's Backroom in Roswell,GA yesterday and stumbled across a whole rack of these beautiful wall plaques. I fell in love.... I bought a couple of them for different areas of the house. For $49 how could you not ? January 25, 2012
Rated 5 out of 5 by Beautiful - hung above fireplace, relatively light and easy to hang. Beautiful product, just as expected. Unique and modern, yet traditional enough that everyone likes January 1, 2012
Rated 4 out of 5 by Great value for size and presence Makes a lovely statement in the dining room above my hutch. Adds volumne and beauty to room! December 29, 2011
Rated 5 out of 5 by Beautiful Very nice looking. Goes well in our LR over the fireplace. Looks far more substantial than the resin cast unit it is. Very Lightweight. Easy to hang. December 28, 2011
Rated 5 out of 5 by Beautiful As with anything I order from Ballard....Beautiful, High Quality, Exactly like it appears on their WebSite! It's another wonderful addition to my home. Order it, you will be glad you did! December 26, 2011
Rated 5 out of 5 by LOVE IT!!!! This is an absolutely gorgeous piece! I definitely recommend it to anyone looking to dress up the room! December 8, 2011
Rated 5 out of 5 by STUNNING!!! After much deliberation, I finally bought this plaque in cream. It is perfect above my king bed! The size is perfect and the color...WOW is it gorgeous!! Aged cream with matte gold leaf accenting the crevices and raised areas. So French! It looks like it would weigh at least 100 pounds but it is very light weight, probably less than 10 pounds or so. I wish I hadn't waited so long to buy this, it is stunning and everyone that sees it wants to know where I got it. Don't hesitate, it's amazing! December 7, 2011
Rated 5 out of 5 by BUY THIS!!!! I had been looking at this for almost a year and put off getting it because of the price. No joke it got to my house in four days!! Shipping was so fast and it was well worth every penny. This plaque looks like real carved wood and is one of my most favorite pieces in my whole home. You wont find a piece like this for the price anywhere else. Very easy to hang and looks so elegant above our fireplace. December 2, 2011
Rated 5 out of 5 by Fabulous piece. This fabulous plaque in cream and gold is even more beautiful than pictured. I am overjoyed with my purchase in every way. It looks far more expensive than it is. The gold tones on the three-dimensional work in cream are delicate, yet clearly evident. The cream tones are warm. I recently redecorated a room in white with cream colored accents and this piece truly makes the room. It is a grand size but not overwhelming. My friends cannot believe the price for such magnificent work of art. I recommend it whole-heartedly. November 7, 2011
Rated 5 out of 5 by Cream with gold accents, perfect focal point above fireplace! We love it! We mounted ours above the fireplace mantle. It looks fabulous! It came very well protected in the packaging and was easy to install since it's made of a lighter material, but looks like wood. My husband has his large tv on another wall in the living room and this was the perfect piece to bring attention back to the fireplace area. October 9, 2011
Rated 5 out of 5 by You will NOT be disappointed...... I needed an uplifting, impressive but not overwhelming piece for the space above my fireplace. This is perfect. Although it is floral, it is not 'over the top' feminine; my 'manly man' husband loves it, too. I mixed and matched a few other cream with gold touch accent pieces and created a lovely vignet. The gold is just the right touch to accent the 'carved' look of the piece. If you've been considering this will NOT be disappointed. Magnificent. September 13, 2011
Rated 4 out of 5 by Pretty. Bought this for guest bedroom. It is much lighter than it looks, which is nice for hanging. It looks pretty big in the room over a queen bed. Pleased with this Ballard purchase. September 11, 2011
Rated 5 out of 5 by elegant and exactly what I expected The plaque was exactly what I was looking for my long hallway. I purchased the cream plaque and hung it on a burgundy wall......really nice. August 13, 2011
Rated 5 out of 5 by Love it, love it, love it!!! I love this plaque! It is such a unique wall hanging and is the perfect size to fit just about anywhere, so I know it will always remain a part of my home. We're newlyweds and still filling our home so right now the plaque is above our couch to fill space. One day I hope to move it behind a buffet or side table or over our bed. There are so many spots for it to work. I was worried about the weight of it since we have pretty thin walls (my husband is military and we live on base) but it's actually pretty lightweight - we used standard anchors to hang in from. The plaque is exactly as shown - just perfect!! August 4, 2011
Rated 5 out of 5 by Exactly What I Was Looking For I've had my eye on this plaque for awhile and wished I had purchased it sooner. The size is perfect over a king size bed, and the zinc goes well with the steely blue-grey and white colors in the master bedroom (see attached photo). I was delightfully surprised to find that the plaque has a slight egg-shell sheen instead of a chalky matte finish as it seems to appear in the photo. This might prove to be helpful when cleaning/dusting. July 22, 2011
Rated 3 out of 5 by The quality of the item was fine. I was not pleased with the presentation of the item once I hung it on the wall in my dining room. I did receive positive comments regarding the plaque. July 20, 2011
Rated 5 out of 5 by Unique and simple wallhanging Lightweight, so you don't have to worry about it falling off the wall, but looks weighty. If you are looking for something different, this is it! Very pleased with it! July 10, 2011
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Product:WP363-Grande Bouquet Plaque

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