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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Grande Bouquet Plaque 4.7 5 129 129
Best thing we've purchased in a long time! Stunning! It is the focal point in our bedroom above our headboard. Looks so pretty, so glad I took a chance and ordered it. January 29, 2012
What a deal !!! I was browsing through the Ballard's Backroom in Roswell,GA yesterday and stumbled across a whole rack of these beautiful wall plaques. I fell in love.... I bought a couple of them for different areas of the house. For $49 how could you not ? January 25, 2012
Beautiful - hung above fireplace, relatively light and easy to hang. Beautiful product, just as expected. Unique and modern, yet traditional enough that everyone likes January 1, 2012
Great value for size and presence Makes a lovely statement in the dining room above my hutch. Adds volumne and beauty to room! December 29, 2011
JUST BEAUTIFUL WORTH EVERY DOLLAR! I WAITED, CONTEMPLATING IF I SHOULD PURCHASE BECAUSE I COULDN'T SEE THE QUALITY BY THE PICTURE AND THE SIZE OF THE ITEM WAS LARGE TO RETURN BUT I TOOK THE PLUNGE AND AM SO PLEASED. December 29, 2011
Beautiful Very nice looking. Goes well in our LR over the fireplace. Looks far more substantial than the resin cast unit it is. Very Lightweight. Easy to hang. December 28, 2011
Beautiful As with anything I order from Ballard....Beautiful, High Quality, Exactly like it appears on their WebSite! It's another wonderful addition to my home. Order it, you will be glad you did! December 26, 2011
LOVE IT!!!! This is an absolutely gorgeous piece! I definitely recommend it to anyone looking to dress up the room! December 8, 2011
STUNNING!!! After much deliberation, I finally bought this plaque in cream. It is perfect above my king bed! The size is perfect and the color...WOW is it gorgeous!! Aged cream with matte gold leaf accenting the crevices and raised areas. So French! It looks like it would weigh at least 100 pounds but it is very light weight, probably less than 10 pounds or so. I wish I hadn't waited so long to buy this, it is stunning and everyone that sees it wants to know where I got it. Don't hesitate, it's amazing! December 7, 2011
BUY THIS!!!! I had been looking at this for almost a year and put off getting it because of the price. No joke it got to my house in four days!! Shipping was so fast and it was well worth every penny. This plaque looks like real carved wood and is one of my most favorite pieces in my whole home. You wont find a piece like this for the price anywhere else. Very easy to hang and looks so elegant above our fireplace. December 2, 2011
Fabulous piece. This fabulous plaque in cream and gold is even more beautiful than pictured. I am overjoyed with my purchase in every way. It looks far more expensive than it is. The gold tones on the three-dimensional work in cream are delicate, yet clearly evident. The cream tones are warm. I recently redecorated a room in white with cream colored accents and this piece truly makes the room. It is a grand size but not overwhelming. My friends cannot believe the price for such magnificent work of art. I recommend it whole-heartedly. November 7, 2011
Cream with gold accents, perfect focal point above fireplace! We love it! We mounted ours above the fireplace mantle. It looks fabulous! It came very well protected in the packaging and was easy to install since it's made of a lighter material, but looks like wood. My husband has his large tv on another wall in the living room and this was the perfect piece to bring attention back to the fireplace area. October 9, 2011
You will NOT be disappointed...... I needed an uplifting, impressive but not overwhelming piece for the space above my fireplace. This is perfect. Although it is floral, it is not 'over the top' feminine; my 'manly man' husband loves it, too. I mixed and matched a few other cream with gold touch accent pieces and created a lovely vignet. The gold is just the right touch to accent the 'carved' look of the piece. If you've been considering this piece..you will NOT be disappointed. Magnificent. September 13, 2011
Pretty. Bought this for guest bedroom. It is much lighter than it looks, which is nice for hanging. It looks pretty big in the room over a queen bed. Pleased with this Ballard purchase. September 11, 2011
elegant and exactly what I expected The plaque was exactly what I was looking for my long hallway. I purchased the cream plaque and hung it on a burgundy wall......really nice. August 13, 2011
Love it, love it, love it!!! I love this plaque! It is such a unique wall hanging and is the perfect size to fit just about anywhere, so I know it will always remain a part of my home. We're newlyweds and still filling our home so right now the plaque is above our couch to fill space. One day I hope to move it behind a buffet or side table or over our bed. There are so many spots for it to work. I was worried about the weight of it since we have pretty thin walls (my husband is military and we live on base) but it's actually pretty lightweight - we used standard anchors to hang in from. The plaque is exactly as shown - just perfect!! August 4, 2011
Exactly What I Was Looking For I've had my eye on this plaque for awhile and wished I had purchased it sooner. The size is perfect over a king size bed, and the zinc goes well with the steely blue-grey and white colors in the master bedroom (see attached photo). I was delightfully surprised to find that the plaque has a slight egg-shell sheen instead of a chalky matte finish as it seems to appear in the photo. This might prove to be helpful when cleaning/dusting. July 22, 2011
The quality of the item was fine. I was not pleased with the presentation of the item once I hung it on the wall in my dining room. I did receive positive comments regarding the plaque. July 20, 2011
Unique and simple wallhanging Lightweight, so you don't have to worry about it falling off the wall, but looks weighty. If you are looking for something different, this is it! Very pleased with it! July 10, 2011
beautiful I purchased the creme and there was a little more gold leaf accent than I would have liked. However, I put it above a white fireplace and it is so pretty and unique. It gives a barren new home added character as the plaque looks like carved wood. It is perfect above a mantle. June 1, 2011
The detail on this plaque is amazing. I love it! It looks beautiful over the fireplace. Had to wait almost 2 months for it but it was worth the wait. June 1, 2011
So Beautiful! I absolutely love the grande bouquet plaque. I was pleasantly surprised when it arrived - it's even more beautiful in person!! May 22, 2011
BEAUTIFUL CREAM/GOLD PLAQUE The plaque is very beautiful, the gold is just a little too bright! I wish it was a little toned down. It is fairly light weight and very easy to hang. I would recommend it. The cream plaque against a dark wall looks very nice. May 6, 2011
Beautiful! I bought this for the outside of my house. I have a side entry garage, and this leaves a blank wall facing the street. I painted it the same color of my house, and it became an architectural feature! My plain house (and it is plain!) was transformed. Voila! Love this. April 28, 2011
Beautiful detail---makes a statement! I love this plaque and have admired it for a long time before finally purchasing it. I only wish that it was heavier--it's so lightweight which makes it seem to be of a cheaper quality. I have it hung on the side of the garage next to our patio and it looks great. When there is a strong wind outside though it moves because it doesn't have anything on the bottom to hold it down. April 21, 2011
Beautiful! Gorgeous piece. Looks hand carved, and is amazing with my Italian themed decor. Coordinates beautifully with both my antique furniture as well as newer pieces. April 17, 2011
Looks Great I have had this over my king size bed for several years. I always get compliments on it. I have been very happy with it. April 14, 2011
Gorgeous wall plaque Quick delivery to my front door. Large piece with gorgeous detail and color. Would work in a kitchen, dining room or entry way. I highly recommend this wall plaque. April 13, 2011
Looks even better in person! Love this piece, looks fantastic! I've been wanting this for a long time, so happy I finally bought it. April 7, 2011
Grande Bouquet Plaque:Sure to please This plaque is just as beautiful as it looks in the catalog. It completes my dining room with a very formal look. April 7, 2011
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