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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Grande Bouquet Plaque 4.7 5 114 114
Very impressive looking ,great value I have hung this plaque outside on a stucco wall near my patio and it really evokes a feeling of a piazza with antique decor. My only request would be that the other color options be rated for outdoor use. I am really enjoying this item. April 12, 2012
Nice lightweight plaque Placed this in an entry above front door with very high ceilings, looks nice. April 11, 2012
Design great! Gold a little heavy. Love the design. Looks great above my mantle, however, it had a little more gold color than what i expected. April 9, 2012
Cream with gold very cheap looking I have enjoyed high quality Ballard products over many years, so I didn't hesitate to order this plaque. When I got it out of the box it looked like cheap plastic with an excess of gold accents applied. Not wanting to go through the trouble of mailing it back, I tried it in different rooms and lighting. Nothing improved the appearance. Long and short, I put it back in the packing and it's on its way back to Ballard. April 6, 2012
This product looks like a hand-carved, wooden plaque. I love it! Packaging and shipping was "white-glove". I received my order within 3 days after ordering, and that was without any additional shipping costs! April 4, 2012
Great wall hanging decor items I was very pleased with this product. It looked as great in person as it does in the catalog and on the website. April 4, 2012
Beautiful textured wall hanging! I love this piece. It looks great on my bedroom wall between 2 windows. Only drawback is that you can't hang it with a wire so exact measurement and placement is critical :) April 3, 2012
Excellent product, I highly recommend! I had my eye on this for a several months and it was well worth the wait! Delivered in less than a week. Looks great over a buffet in my dining room. I purchased the cream plaque and love the attention to detail. Photos do not do this product justice. April 3, 2012
Did not care for the color I have several Ballard wall pieces and have always been very happy with them and received several compliments. I was very anxious to receive this plaque, I ordered the light with a little bit of gold. Unfortunately, there is a lot more gold than described and it ended up looking gaudy and tacky so now I must go through the process of packing it up and shipping it back. The quality is good, but beware of the gold finish. It is overbearing. April 1, 2012
Magnificant! Amazing, instant glamor. Love the showiness and size of the wall accent. Fills the space over double door entry perfectly. March 22, 2012
This product is outstanding! I purchased the Grande Bouquet Plaque for my dining room wall. I bought it in the off white with gold accents color. It looks magnificent in the room. My walls are a dark green color and the plaque just completes the room. The quality is outstanding and it looks like it cost a lot more than the price I paid. Once again, I am very impressed with a product I purchased from Ballard Designs. March 14, 2012
Grande Bouquet is exquisitely detailed Truly a one-of-a-kind type piece. It is a grand scale so be sure you take measurements. It is a focal point in my livingroom. The relief work of acanthus leaves, flowers and vase give such rich 3D detail. It looks like hand-carved antique wood. So substantial looking, yet very light and hangs easily. Packaged well and arrived undamaged. I loved it at the original price. Well worth it, but at this sale price.... it is Irresistible! March 6, 2012
More beautiful in person!!! I had wanted this plaque forever and waited and waited for it to go on sale...it never did so a few months ago I finally just bought it and hung it over my bed. It is absolutely gorgeous and worth every penny I paid for it! I just got the new BD catalog yesterday and saw it is now on sale (darn!)...do NOT hesitate to buy this because at the original price it was a great buy but now at the $169 price...well, you would be crazy to not jump on this. You will not regret it. March 1, 2012
Beautiful and regal I ordered the brown color and it looks beautiful in my bedroom that has a lot of browns. It hangs above an antique chest of drawers. The old world style is very attractive and romantic. February 5, 2012
great wall hanging a really great piece to have for any bare wall updates and stylizes at the same time perfect January 29, 2012
Best thing we've purchased in a long time! Stunning! It is the focal point in our bedroom above our headboard. Looks so pretty, so glad I took a chance and ordered it. January 29, 2012
What a deal !!! I was browsing through the Ballard's Backroom in Roswell,GA yesterday and stumbled across a whole rack of these beautiful wall plaques. I fell in love.... I bought a couple of them for different areas of the house. For $49 how could you not ? January 25, 2012
Beautiful - hung above fireplace, relatively light and easy to hang. Beautiful product, just as expected. Unique and modern, yet traditional enough that everyone likes January 1, 2012
Great value for size and presence Makes a lovely statement in the dining room above my hutch. Adds volumne and beauty to room! December 29, 2011
JUST BEAUTIFUL WORTH EVERY DOLLAR! I WAITED, CONTEMPLATING IF I SHOULD PURCHASE BECAUSE I COULDN'T SEE THE QUALITY BY THE PICTURE AND THE SIZE OF THE ITEM WAS LARGE TO RETURN BUT I TOOK THE PLUNGE AND AM SO PLEASED. December 29, 2011
Beautiful Very nice looking. Goes well in our LR over the fireplace. Looks far more substantial than the resin cast unit it is. Very Lightweight. Easy to hang. December 28, 2011
Beautiful As with anything I order from Ballard....Beautiful, High Quality, Exactly like it appears on their WebSite! It's another wonderful addition to my home. Order it, you will be glad you did! December 26, 2011
LOVE IT!!!! This is an absolutely gorgeous piece! I definitely recommend it to anyone looking to dress up the room! December 8, 2011
STUNNING!!! After much deliberation, I finally bought this plaque in cream. It is perfect above my king bed! The size is perfect and the color...WOW is it gorgeous!! Aged cream with matte gold leaf accenting the crevices and raised areas. So French! It looks like it would weigh at least 100 pounds but it is very light weight, probably less than 10 pounds or so. I wish I hadn't waited so long to buy this, it is stunning and everyone that sees it wants to know where I got it. Don't hesitate, it's amazing! December 7, 2011
BUY THIS!!!! I had been looking at this for almost a year and put off getting it because of the price. No joke it got to my house in four days!! Shipping was so fast and it was well worth every penny. This plaque looks like real carved wood and is one of my most favorite pieces in my whole home. You wont find a piece like this for the price anywhere else. Very easy to hang and looks so elegant above our fireplace. December 2, 2011
Fabulous piece. This fabulous plaque in cream and gold is even more beautiful than pictured. I am overjoyed with my purchase in every way. It looks far more expensive than it is. The gold tones on the three-dimensional work in cream are delicate, yet clearly evident. The cream tones are warm. I recently redecorated a room in white with cream colored accents and this piece truly makes the room. It is a grand size but not overwhelming. My friends cannot believe the price for such magnificent work of art. I recommend it whole-heartedly. November 7, 2011
Cream with gold accents, perfect focal point above fireplace! We love it! We mounted ours above the fireplace mantle. It looks fabulous! It came very well protected in the packaging and was easy to install since it's made of a lighter material, but looks like wood. My husband has his large tv on another wall in the living room and this was the perfect piece to bring attention back to the fireplace area. October 9, 2011
You will NOT be disappointed...... I needed an uplifting, impressive but not overwhelming piece for the space above my fireplace. This is perfect. Although it is floral, it is not 'over the top' feminine; my 'manly man' husband loves it, too. I mixed and matched a few other cream with gold touch accent pieces and created a lovely vignet. The gold is just the right touch to accent the 'carved' look of the piece. If you've been considering this piece..you will NOT be disappointed. Magnificent. September 13, 2011
Pretty. Bought this for guest bedroom. It is much lighter than it looks, which is nice for hanging. It looks pretty big in the room over a queen bed. Pleased with this Ballard purchase. September 11, 2011
elegant and exactly what I expected The plaque was exactly what I was looking for my long hallway. I purchased the cream plaque and hung it on a burgundy wall......really nice. August 13, 2011
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Product:WP363-Grande Bouquet Plaque