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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Wall Decor
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3 Piece Grand Palais Mirror 4.7 5 99 99
Beautifully made This mirror is the perfect addition to my kitchen. It is very well made and adds drama to the room. Couldn't be happier with it. Installation was a snap with super hooks. November 5, 2013
It was just what I wanted for the room. The quality was as good as the photo. I am very happy with the mirrors. November 2, 2013
This product is beautiful! This 3 piece mirror is beautiful on a large wall. Hanging was a bit involved, make sure you measure twice and be exact in your measurements, but the final product was well worth the time investment! November 2, 2013
Great mirror I already had 1 rectangle in my foyer. When I moved I had room for 2 rectangles (side by side). I ordered a second rectangle. While I love the look, it was very difficult lining up the mirrors. I don't know if this was because my older one had slightly smaller screw slots. It took us FOREVER to line them up. November 1, 2013
Beautiful accent piece We bought this piece for our front entry. It is a grand scale mirror and works so well on the wall behind our antique console. It is a heavy, we'll made and well packed for shipping item. Hanging it takes some precise measuring but once it is up it is lovely. We have had nothing but stellar compliments since hanging the trio. October 30, 2013
Stunning! I absolutely love this mirror. I hung it over my sofa in a room with a large arched window. The mirror mimics the shape and is stunning. Everyone that comes in stops in their tracks. October 30, 2013
Stunning We have the three piece and it is even better than it appeared on the website. Good service from Ballard when one piece was delivered damaged - replaced immediately. We are delighted. October 24, 2013
Once it's on the wall, it transforms the room The mirror arrived in 3 heavy boxes. Before unpacking, I could hear broken glass cascading down inside one of the boxes: the mirror had broken in transit. I called Ballard and they arranged to have the broken rectangle picked up by UPS and they sent me a new one in about 3 days. Very good service. The mirror itself was quite a challenge to hang: each of the 3 pieces is very heavy and you have to use some serious hanging hardware to make sure it is secure. Definitely a 2 person job. But now it's up it looks great and has really brought my dark dining room to life. It makes quite a grand statement and everyone who comes to the house comments on it. October 23, 2013
Beautiful! I am completely thrilled with this three piece mirror. It makes a dramatic statement in my living room. October 22, 2013
Absolutely Beautiful I am so in love with this mirror! It changed the entire look of my living room. The photos of this piece do not give it justice!!! I is so beautiful!!! October 21, 2013
Big and Beautiful I bought this for my piano/living room. My ceiling height is 8 feet and this looks great in the room, it makes the ceiling look higher than it really is. It's just stunning! October 20, 2013
high quality Love this, made a beautiful statement in my dining room redo. Very heavy.... needed the heavy weight hooks you sell also. October 19, 2013
Great but hard to mount Just got the mirror on the wall it is spectacular. The design needs to be changed to make it easier to hang. Ballard needs to understand the distances between studs in American homes and redesign how it attaches to the walls. If you do not have 24 inch studs, good luck. Again I say, once on the wall it is spectacular. October 10, 2013
Looks Fabulous It is as good as we expected, but lucky we are still married after 45 years. Half way through hanging he was wishing for a handyman. Lucky we had good friends to help and swapped positions of the two rectangles and it actually made a huge difference. As mentioned before the mirrors are not precise. Worth every bit of work, we admire every time we walk by it. ( My sister has the same mirror and they put a small strip of black tape between their gap and you can't notice it at all). October 7, 2013
Absolutely beautiful! Wonderful quality! I have never received anything from Ballard that wasn't exactly what I expected and high quality! This mirror is no exception. It is beautiful on the wall and a great addition to any large room. Takes a little effort and a precise level to evenly hang the 3 pieces, but well worth it! Thank you Ballard for another satisfied customer! August 4, 2013
Very Nice...but check back of mirror at attach points first. Very nice mirror now that it is it up...had one mirror that had a weld overflow near the mount clip. Should have sent it back but filed it down with a chain saw file. Measure 3 -4 times and mark exactly. I put all mirrors on floor to get exact measurements, used laser level to find line on the wall and transferred measurements to the wall. I did this and mirror went up flawlessly. As luck would have it, mounted ours on a high wall and the two lower mirror were right over main stud headers, used 70 lb drywall anchors that you screw in, for the arch mirror. Used 2.5 inch #10 sheet metal screws into studs and used the same into drywall anchors. Was right on the money with measurements and mirrors just dropped into place. Did it by myself using my Little Giant ladder. Mirrors weigh about 40 lbs so would advise two people if you're not in shape. Made a room with a high blank wall into a totally pleasant atmosphere. Mirrors come extremely well packed and protected. Highly recommend!! July 27, 2013
Beautiful but difficult to install I absolutely love the 3 piece Grand Palais Mirror Set and thinks it adds so much light to our side staircase. However, it is extremely heavy and difficult to install. I do highly recommend the brackets that Ballard sells but even with those it's definitely a 2 man job or one for a professional. July 22, 2013
Beautiful mirror We LOVE it! It brightens up the whole room. A little difficult to hang though but it was worth it! July 21, 2013
Beautiful. Paired with the Louis XVI sideboard, the 2-piece rectangular mirrors are a show stopper. A little tricky to hang, but my handyman had no problems. The sideboard and mirrors definitely make a statement!! July 18, 2013
Grand Palais Mirror This mirror is absolutely beautiful. I ordered for a client and I was very pleased with quality. A little difficult to hang, but it made a great impact in the room. LOVE! July 18, 2013
Beautiful mirror... I have purchased 9 of these mirrors over the last 12 years. I hung them in my home as well as my office. It is because of these mirrors that many people have been introduced to Ballard Designs because people always ask about them. They are attractive and are made well. I would suggest hiring a professional hanger as these mirrors are heavy and a bit complicated because they comprise of three separate mirrors. July 11, 2013
Mirrors are stunning Installed 2 mirrors side by side in our dining room. Has added depth and window effect is excellent. June 28, 2013
Really dramatic effect! The three mirrors make a real statement in a room. We put them in the entrance hall to make it feel more open and bright and that's exactly the result we got. The only downside is the weight. These are heavy pieces and trying to attach them to brick presented a challenge, but we did it are are very happy with the result. June 24, 2013
Excellent quality. This mirror is SO beautiful. It becomes the center attraction the minute you enter the room. It's the first think visitors notice. If you have a large wall this mirror is perfect for any room. June 14, 2013
Wow! Absolutely love these mirrors - We have them in a small dining room and they really open up the room. Our decorator suggested them (she had bought others for two clients) and she was right. Only down side is that they were back-ordered a month and she said it was the same for her two previous orders. Still, it was worth the wait. Customer service also was fabulous. Long story, but we were headed out of town for an extended period, my credit card didn't work (it had been hacked since I placed the order) and the mirrors went to someone else and there were no others. Still, somehow they came through and we got the mirrors when they said they would. Service above and beyond. Great product (although a REAL bear to hang!!!) June 12, 2013
Excellent quality and price. Heavy and durable Buy them; you will love them. I purchased 2 and placed them across from each other to pick up reflective light in a dark bathroom. Because they were opposite each other, the infinity look was perfect. They just kept one thinking the bathroom went on and on forever. June 9, 2013
Great quality and exceptional style! We found several similar mirrors during our search but none that we liked better than this one. We had to wait a bit longer than we anticipated or would have liked for delivery, but we have so say that it exceeded our expectations. This is a substantial piece that makes our entry look enormous and very grand. I would recommend this item to anyone wanting a quality piece and one that will make a statement in their home. May 26, 2013
Outstanding Mirror Set Absolutely love this piece. Great materials and construction. Piece is very heavy and was quite a chore to hang. Took some engineering minds to come up with a hanging solution and two strong men to complete the job. Worth the time and effort! May 26, 2013
3 Piece Grand Palais Mirror is Stunning! The 3 Piece Grand Palais Mirror is spectacular -- every bit as stunning as the photo in the catalog. It makes the room bigger and classier. Installation takes some care to align the 3 pieces, but a couple amateurs can do it. Ballard was terrific in guaranteeing shipment without breakage. May 25, 2013
Happy customer I bought 2 Grand Palais Mirrors! I paired them together in my living room behind my couch and I must say that they make my room so much more richer! It's the first thing people see when they walk in. Everyone comments on them! This company is so great! They helped me with the right hooks and the shipping was fast and packed very well! I am so happy with my purchase and I definitely recommend Ballard Designs great people great products! May 24, 2013
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Product:WM910-Grand Palais Mirror
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