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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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3 Piece Grand Palais Mirror 4.7 5 95 95
love this mirror! absolutely gorgeous! makes the whole room. Just perfect...thanks Ballard Designs!! January 31, 2014
Big and Beautiful I bought this for my piano/living room. My ceiling height is 8 feet and this looks great in the room, it makes the ceiling look higher than it really is. It's just stunning! October 20, 2013
Looks great! With careful measuring it went up nicely. After reading other reviews we made a template of the mirror and marked placement of it just as we wanted it on the wall. We worked back to the exact place for the screws. Put the lower parts of the mirror up first then could set the top piece in place without disturbing the lower straight and level pieces. We used screws rather than the hooks purchased from Ballard as we felt we could place the screws more precisely. All went well and the mirror looks wonderful in our stairwell. January 13, 2014
Beautiful! I am completely thrilled with this three piece mirror. It makes a dramatic statement in my living room. October 22, 2013
Even better in person I hesitated to purchase since it says it can only be hung vertically. I have a friend who welds and was able to fashion another hanger (like the one it comes with) and it worked perfectly! I also purchased the hangers recommended by Ballard and am confident they will hold this heavy piece. I will say BD should really consider adding one more hanger so that it is able to be hung horizontally. It only took my friend about 15 minutes and a small piece of metal. Either way, now that it is up, it is EXACTLY what I was looking for! January 8, 2014
Beautiful We have been wanting to purchase two of these for over 2 years, and we finally did. They came well packaged and appear to be in good condition. We opened two of the six boxes and were elated with the aesthetic quality of the two pieces. Can't wait to open the other four, and to hire someone to hang all six pieces on a high wall in our den January 16, 2014
Great mirror for the price We've been looking for mirrors to put on our 23ft high wall for some time. All being upwards of a thousand dollars. We bought three of these, and they worked great. I'd buy them again. But - before you do, understand this: They only have 'hangers' on the metal frame to hang length-wise. When hanging multiple mirrors, the decoration in the center cross bars aren't uniform. It's more apparent when hanging two mirrors together. One of the mirrors wasn't perfect square, so it had to hang on the outside, rather than in the middle. All the above being true, these are great for the price and look like we spent 'much more' then we did. My recommendation, buy them and hire someone to hang them. December 18, 2013
Lightens up the room I am very pleased with the way the mirror looks and the light it adds to my living room. My son-in-law and his friend used the power hooks to hang it, measured carefully and it looks perfect. They were impressed with the Power Hooks. January 12, 2014
Beautiful, stunning entry way piece. I was looking for a dominate piece for our entry way which is quite large. We are especially pleased with the weight of the mirrors, a little challenging to hang, but it adds to the overall stunning look we had in mind. HIGHLY RECOMMEND. April 19, 2014
Grand Indeed The mirror surpassed my expectations. When entering our somewhat small living room it adds height, light, drama, and gives the illusion that the room is much larger. My husband hung it last night, took about 2 hours because it is so heavy and exact measuring was a must. I love it. Not one regret here. January 2, 2014
Grand Palais Mirror This mirror is gorgeous! It is very substantial well made and looks fantastic in my stairs January 8, 2014
Heavy and hard to hang This mirror was somewhat disappointing right out of the box. First of all, as other reviews have mentioned it is very heavy. Second, the faux-divided-light frame floats above the mirror, and you can see under it...a little cheesy. But the biggest problem is that it comes with welded hanging hardware only on one end, so that it can only be hung vertically. I had planned to hang it horizontally high on a wall, to give the effect of a window. can't do that. I decided to keep it to hang in another location, but it's so heavy it's a two-person job. For now it's leaning against a wall. December 14, 2013
Really changes the look of the room! I received this mirror as a Christmas present this year and could not have happier. This large statement mirror opens up the room and gave me just the right thing for the large void over my fireplace. Just love this piece! Takes 2 to hang it however, but if you take your time the outcome is well worth it. December 26, 2013
dramatic effect Large Heavy mirrors come in three heavy boxes. You might need help moving them and hire someone to install, but they really make a room look stunning! I put them in a "hallway" where there was a really ugly blank wall and it made the room pop! Adds light, volume, and a dramatic statement to any room! I would recommend them if you are willing to do the work or hire someone to install three heavy panels. December 19, 2013
Very Grand This mirror is a nice addition to my new office. It is a heavy, quality mirror. December 31, 2013
Stunning but recommendation to BD and hanging tip for customers Recommendation: The difficulty in hanging could be avoided if screws could be put in through the front of the mirror frame; for example, the corner medallions should be removable until the mirror has been hung. Tip: Make a template from cardboard to match the back side of the mirror. Push a nail through the cardboard into the "top" part of the keyhole; take the template to the wall and place your screw through the holes in the template. BE SURE THE "BACK" OF THE TEMPLATE GOES AGAINST THE WALL BECAUSE THE FLIP SIDE MAY HAVE HOLES IN A DIFFERENT SPOT. I do LOVE the mirror. Stunning! November 25, 2013
Grand Palais Mirror Grouping This mirror grouping is large and impressive, just the perfect focal point for my room. It simulates a window that was removed and expands the view from a dark, boring wall to a bright, reflective space. I would advise using substantial hanging hardware to accommodate each heavy piece. December 9, 2013
What a classy mirror! So happy I finally ordered this mirror! We hung it in our kitchen nook and it reflects off a large window and sliding glass door. It looks like another room! Everyone who comes over comments on how beautiful it is and asks where I got it! We are very, very pleased with our purchase. My husband hung the mirror by himself and had no issues whatsoever. If you are considering it, BUY IT! December 4, 2013
Absolutely beautiful! Wonderful quality! I have never received anything from Ballard that wasn't exactly what I expected and high quality! This mirror is no exception. It is beautiful on the wall and a great addition to any large room. Takes a little effort and a precise level to evenly hang the 3 pieces, but well worth it! Thank you Ballard for another satisfied customer! August 4, 2013
Stunning Mirror The mirror looks beautiful once hung. We hung it on a dining room wall adjacent to a window, and hung it 24" from the floor so it looks very much like another window. Hanging the mirrors was very hard. We used a combination of BD power hooks and #10 1/2" brass screws. We hit studs hanging the arch and needed the screws and we were able to use the power hooks on the vertical panels, where there were no studs. I highly recommend making a template from construction paper and hanging it for a day or so to be sure you know exactly how you want the mirror positioned on your wall. All in all, I'm glad we're done and I love the look! November 16, 2013
Wow! Absolutely love these mirrors - We have them in a small dining room and they really open up the room. Our decorator suggested them (she had bought others for two clients) and she was right. Only down side is that they were back-ordered a month and she said it was the same for her two previous orders. Still, it was worth the wait. Customer service also was fabulous. Long story, but we were headed out of town for an extended period, my credit card didn't work (it had been hacked since I placed the order) and the mirrors went to someone else and there were no others. Still, somehow they came through and we got the mirrors when they said they would. Service above and beyond. Great product (although a REAL bear to hang!!!) June 12, 2013
Elegant look We really like the way the mirror looks in our bedroom. The reflections give the illusion of a huge room, and it also makes the room look brighter. I should mention, though, that my husband and his friend, both pretty handy guys, found it a time-consuming challenge to get the three pieces perfectly aligned on the wall. December 1, 2013
this is a great product the mirror is wonderful great quality i am an interior designer i used the mirror in a dining room it is a narrow room the mirror just opens up the room December 8, 2013
Impressive, but not perfect. For starters, this is difficult to hang. The weight, lining it up, getting it tightly together...not easy. Then the "buttons" on the horizontal frames don't line up. But it's up, I like it and hope no one notices the out-of-line "buttons". December 2, 2013
Beautiful mirror... I have purchased 9 of these mirrors over the last 12 years. I hung them in my home as well as my office. It is because of these mirrors that many people have been introduced to Ballard Designs because people always ask about them. They are attractive and are made well. I would suggest hiring a professional hanger as these mirrors are heavy and a bit complicated because they comprise of three separate mirrors. July 11, 2013
Stunning I purchased the 3 piece grand palais mirror for my dinning room. I read and followed the advice from previous purchasers, that is, to measure carefully before setting the hanging screws. Hanging the mirrors took a while, but the results were worth it. The mirrors are stunning over my sideboard. It reflects the changelier and expands the room. I had always been unhappy with the painting in that location - the mirror is exacty what was needed. March 17, 2014
Great mirror We love the mirror! We hung it in our dining room and it looks great! I had someone hang it for us since it is very heavy and really isn't something that an amateur should try to hang. Hanging it was complicated and it would help if you provided instructions with it. November 26, 2013
Beautiful mirror We LOVE it! It brightens up the whole room. A little difficult to hang though but it was worth it! July 21, 2013
Love these mirrors! Fit perfectly! I bought all three mirrors. They fit perfectly in my hallway and make a great statement! So glad I bought it! November 24, 2013
Love it! Hung 3 in a row so feels like a window…but add a "hanging fee" ($125.) to the price bc they're heavy... November 24, 2013
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Product:WM910-Grand Palais Mirror