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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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3 Piece Grand Palais Mirror 4.7 5 95 95
beautiful! Great quality, love it! Havent seen one this size for this price anywhere. Rubbed bronze finish is nice and mirror is heavy. Hiring a pro to hang it. May 28, 2014
The finished product is beautiful I feel the hardware for hanging should have been included, along with some helpful instructions. I ended up having to hire a handyman to hang them because of the extreme weight and the fact you couldn't use wire. With hardware needing to be exact to match up to the openings at the top and each side of the mirrors, it was very, very difficult. May 11, 2014
Love Love Love!!! I love this mirror! So pretty and looks great on my big wall in my living room. It didn't take my husband that long to hang either. May 9, 2014
Beautiful, stunning entry way piece. I was looking for a dominate piece for our entry way which is quite large. We are especially pleased with the weight of the mirrors, a little challenging to hang, but it adds to the overall stunning look we had in mind. HIGHLY RECOMMEND. April 19, 2014
Beautiful but Heavy I love the look of this mirror. I do not have it hanging yet because it will take a brace between studs in the wall to hold it. It is very heavy. I hope we will be able to get it hung securely and without worrying it will fall! Beautifully made. Only downfall is weight of item. April 10, 2014
well packaged and quality product Installation suggestion: place all three on the floor as you would wish to hang them (however, place them on their front surface)- using a roll of brown wrapping paper, create a template of the back of the mirrors (all three together) with the mounting points marked on the paper, caution:remember that the mirrors will shift down when placed on the hangers so be particularly careful when marking the mounting points for the top mirror- place the template on the wall and position as desired and transfer marked mounting points to the wall, remove paper and install mirrors starting with the two on the bottom- install top mirror last, if the mounting points are correct this mirror should abut the two bottom mirrors- April 2, 2014
Unique and very well crafted We purchased just the top arch. We just love it. It is very well made. We hung it over our Amish High Boy in the dining room. It really makes a statement. March 22, 2014
Beautiful Mirror Beautiful, antique style that allows or lots of reflected light. Well-sized for larger walls. March 20, 2014
Stunning I purchased the 3 piece grand palais mirror for my dinning room. I read and followed the advice from previous purchasers, that is, to measure carefully before setting the hanging screws. Hanging the mirrors took a while, but the results were worth it. The mirrors are stunning over my sideboard. It reflects the changelier and expands the room. I had always been unhappy with the painting in that location - the mirror is exacty what was needed. March 17, 2014
Love these mirrors This is my second set of these mirrors (first has black frames and second antique silver). The antique silver has more of a goldfish tint than I was expecting but I hung them anyway and they look fabulous over my night stands to reflect the light from the lamps and give the illusion of windows. I love them. March 2, 2014
Gorgeous mirror This is a beautiful mirror, and perfect for the space I had in mind--very glad I ordered. It is not too heavy for me to lift (I'm a woman)--probably around 40 pounds. My only quibble is how it is set up for hanging. The two places it is designed to hang from are at the very top of the mirror, so that any hook you use will show above the mirror. This is true of the power hooks as well (which fortunately I did not order). I'm thinking that to hang on drywall, what will work best is two screws with 3/8" heads, which should be able to handle the weight. The hanging places (I wish I knew the right vocabulary for this) are shaped so that you can put the larger part of the opening over the screw head and then allow the mirror to settle down over the screw shank, so that the head behind will prevent the mirror from slipping off. February 25, 2014
I love these mirrors, and have wanted to purchase them for some time. These mirrors are large and grand. They make a statement in the room. Although the ones I ordered were suppose to be silver in finish, they arrived gold in finish. Because I already have two different style mirrors that were also gold in finish, these mirrors fit right in with them more so than a silver finish would have. They are very heavy, so the power hooks are a must have to install them properly. My husband and I installed them, after placement and measuring all three along our wall. They look awesome and grand in front of our dining room table. February 17, 2014
elegant addition to a tall wall The three pieces arrived in perfect condition. My Great Room has a north-facing wall of windows, but all that light stayed on that side of the room. This mirror, placed on the opposite wall, brought light and garden views across the space and brightened and enlarged the look of the room. It took two men and a woman (for measuring) to hang the three pieces, but we got it perfect. Glad I purchased this lovely piece. February 7, 2014
Very attractive. I love this mirror. It is so attractive and was reasonably priced. Everything about the order went very smoothly. February 7, 2014
love this mirror! absolutely gorgeous! makes the whole room. Just perfect...thanks Ballard Designs!! January 31, 2014
Did not work for me I initially bought one rectangle and the arch mirror. I wanted to hang the rectangle horizontally with the arch above it. The product description said that you could choose the shape you wanted. This did not turn out to be true. The hangers only allow you to hang the rectangles vertically. I ordered a second rectangle thinking that was the only alternative, but the whole thing was too big. We are not using the mirrors at all. They just don't work for the spot we have. There is really nothing wrong with the mirrors. It is that you can't really choose your shape that is our problem. January 27, 2014
Beautiful mirrors These mirrors look great behind night stands and add such beauty. January 26, 2014
love this mirror This is a beautiful mirror and decorative piece. The only thing I don't like about ordering from Ballard (although I have ordered many items) is the fact that hardware is never included. also, the measurements on the back for hanging are never even. other than that, love the products. January 22, 2014
It's gorgeous! Adds so much to my entryway. This mirror came packaged very well. No sign of damage at all. It's made just as well. Heavy duty for sure. I feel it's a little difficult to hang so I hired someone to hang it but otherwise I'm so glad I made this purchase. January 20, 2014
Beautiful We have been wanting to purchase two of these for over 2 years, and we finally did. They came well packaged and appear to be in good condition. We opened two of the six boxes and were elated with the aesthetic quality of the two pieces. Can't wait to open the other four, and to hire someone to hang all six pieces on a high wall in our den January 16, 2014
Looks great! With careful measuring it went up nicely. After reading other reviews we made a template of the mirror and marked placement of it just as we wanted it on the wall. We worked back to the exact place for the screws. Put the lower parts of the mirror up first then could set the top piece in place without disturbing the lower straight and level pieces. We used screws rather than the hooks purchased from Ballard as we felt we could place the screws more precisely. All went well and the mirror looks wonderful in our stairwell. January 13, 2014
Lightens up the room I am very pleased with the way the mirror looks and the light it adds to my living room. My son-in-law and his friend used the power hooks to hang it, measured carefully and it looks perfect. They were impressed with the Power Hooks. January 12, 2014
LOVE it! I purchased one rectangular panel to hang on a narrow wall in need of a tall mirror. It was difficult to find a tall, narrow and substantial bronze finished mirror. This mirror is made well, substantial, and fits perfectly. I wish I had a place to put the full mirror! I’m sure it looks fantastic with all three pieces. The mirror arrived in perfect condition and fairly quickly. I am pleased with my purchase, especially for the sale price and would recommend it. January 10, 2014
Great for high ceiling hall or room I bougth the 3-piece and hung it in my narrow entry hall so it refelcts the LR and DR and the effect is to make the hall appear wider, take advantage of my 10 foot ceiling, and balance the LR arched double window. The back of each piece hangs via 2 keyholes soldered onto the frame. Hardware store personnel advised me on the type of screws and anchors to use in my drywall, since not all keyholes would line up with a stud. It was easy to hang myself, even standing on a 3-step ladder. Each piece weighs about 16 lbs, and is bulky rather than heavy. I am right-handed, so I started with the lower left piece, then right, then arch. January 9, 2014
Even better in person I hesitated to purchase since it says it can only be hung vertically. I have a friend who welds and was able to fashion another hanger (like the one it comes with) and it worked perfectly! I also purchased the hangers recommended by Ballard and am confident they will hold this heavy piece. I will say BD should really consider adding one more hanger so that it is able to be hung horizontally. It only took my friend about 15 minutes and a small piece of metal. Either way, now that it is up, it is EXACTLY what I was looking for! January 8, 2014
Grand Palais Mirror This mirror is gorgeous! It is very substantial well made and looks fantastic in my stairs January 8, 2014
Grand Indeed The mirror surpassed my expectations. When entering our somewhat small living room it adds height, light, drama, and gives the illusion that the room is much larger. My husband hung it last night, took about 2 hours because it is so heavy and exact measuring was a must. I love it. Not one regret here. January 2, 2014
Very Grand This mirror is a nice addition to my new office. It is a heavy, quality mirror. December 31, 2013
Stunning focal piece Gorgeous mirrors made of quality craftsmanship. Had a professional install it with no problems whatsoever. Pieces are well packed and arrived as expected. Stunning conversation piece. December 26, 2013
Really changes the look of the room! I received this mirror as a Christmas present this year and could not have happier. This large statement mirror opens up the room and gave me just the right thing for the large void over my fireplace. Just love this piece! Takes 2 to hang it however, but if you take your time the outcome is well worth it. December 26, 2013
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Product:WM910-Grand Palais Mirror