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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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Gramercy Upholstered Chair 4.7 5 60 60
The chair design is smart looking...sophisticated. However fabric quality is poor. I ordered two chairs to use with my dining room table and matching fabric to reupholster the seats of my existing side chairs. The Gramercy is of average quality but looks good. Unfortunately, one chair arrived with a large flaw in the fabric where it covers the seat. Overall, fabric was a disappointing. It is not a high grade linen. It is relatively light weight and the dyes are not even throughout. I would order the chair again but in a much heavier fabric. November 16, 2011
I love this chair! I just received my chair today, and I am so happy with it! This is my first time to order with Ballard Designs, and I'll definitely do it again. The chair came two weeks earlier than promised, the custom upholstery looks great, and it's comfortable to sit in. We ordered this to be our desk chair in our home office, and we are quite pleased with our choice. Great job Ballard! October 14, 2011
BEAUTIFUL!!!! These chairs came earlier than estimated (nice!). They were well packaged and easy to unpack. I LOVE them. They complete my small dining area perfectly. I purchased the fabric and made matching curtains. Fabric sews and presses nicely. October 14, 2011
Love it I love this chair, I love the fabric I chose (domnino chocolate). I just love it. October 13, 2011
Beautiful work. Fast delivery. Very satisfied. I ordered 2 Gramercy chairs, cognac finish, to be upholstered in my fabric. They were delivered at least 2 weeks earlier than I expected, which was wonderful. They were very carefully packaged, as all Ballard products are. I am completely satisfied with my chairs. They are beautiful, very comfortable and perfectly upholstered. This is the third time I've ordered from Ballard and the third time I have been thrilled with my purchase! October 1, 2011
Beautiful Chair Arrived Early Very pleased with new Gramercy chair in Adler Taupe, arrived ahead of estimated delivery date and looks incredibly well made. Perfect for my home office! September 13, 2011
Great new chair and great service, too. We ordered a new chair for our den and we are thrilled with the results. It was delivered right on schedule, too. The workmanship is excellent. September 2, 2011
Great product We needed chairs with a small profile for our condo and these are perfect. We chose to use our own upholstery and were pleasantly surprised at how easy it was to do so. We're totally satisfied with the workmanship of these chairs. September 2, 2011
comfortable, stylish chair This chair has lived up to my expectations. It is good looking and very comfortable. August 27, 2011
Great Looking...Very Noisy I searched and searched for a chair with the shape and fabric options of the Gramercy chair. When I finally found one the price tag of over $1,200. That sent me back to Ballard Designs to place an order for the chair. When I received the chair I was delighted. The print of the fabric looks great with my other furniture. I have now had the chair for over two months and have to say I am disappointed. The chair is now very squeaky which makes me think it isn't a very well built or sturdy chair. Also, the fabric already shows wear. Just so you know, this is used as my desk chair and gets used many times throughout daily. If you just want an occasional chair, this is the chair for you. But, if you are wanting something more sturdy and long lasting, it might be worth investing in a more expensive chair. August 12, 2011
I Love My New Chairs! My two Gramercy chairs are a perfect addition to my living room. They were upholstered in a floral design and they were made beautifully. I was pleasantly surprised at how quickly they arrived - the whole process was very efficient. August 4, 2011
well-made I LOVE my gramercy chair...it is exactly as I thought it would be and it arrived ahead of schedule to my delight. The check design looks crisp and clean and is perfect as a reading chair next to my antique drop leaf table. July 28, 2011
This chair is worth every penny! I like the fact that you can customize this chair. The legs had great choices,as did all the fabrics. The chair doesnt take up alot of room either. I used 2 of them in my livingroom. They are quite comfy too! I'm very pleased with my purchase. Also they were very well packed in the boxes. Thanks Ballard for making my room complete! July 22, 2011
Great look! Ballard used my upholstery for the Gramercy Chair. They did an excellent job and I've had several compliments on the beautiful way they laid out the stripe pattern on the arms. The chair fit a small space in my bedroom. It is elegant but not fussy. It came wrapped more carefully than a nuclear missile and it came two weeks early! July 13, 2011
The lines of this chair are graceful and it is comfortable to sit on The two Gramercy chairs are lovely additions to our living room, especially since we were able to purchase matching fabric from another company that made the loveseat that is positioned nearby, so it makes a very harmonious and well-coordinated decor. I appreciate the efficiency and outstanding quality of Ballard Design. Many thanks! June 17, 2011
very nice chair I had this chair upholstered in my own fabric and it turned out perfectly. I use it as my office chair and it is very comfortable. June 17, 2011
Very happy with my choice. Chairs were done beautifully. Fit nicely in my decor. very confortable as an accent chair. June 16, 2011
Beautiful chair. I love this chair. It was intended to be used as a chair to go with the desk I recently purchased from you. It was too low and a little deep to be used in front of my desk, so I moved things around and used it beside the desk instead. It looks great and is more practical that way. April 29, 2011
Customer Chair Satisfication The chairs turned out great; good quality and very comfortable. Couldn't be happier! April 27, 2011
Turned out great! I had a cat who ruined some of my dining chairs and I decided to get 2 Gramercy chairs for the ends and use the less damaged chairs on the sides. Although I was reluctant to spend this much money on chairs that I had never sat on and fabric that I only had a tiny sample of, they turned out fabulous. I couldn't be more pleased. They are very comfortable and I was able to chose the leg stain that matched my table. I do wish that the fabric swatches had been a bit bigger and I would advise everyone to take the time and send for swatches. Most of them were quite different from the way they looked online or in the catalog. April 24, 2011
I LOVE THEM! Bought these as dining room chairs. LOVE them. VERY sturdy. Upholstery fabric is best quality. For custom pieces, they arrived very quickly. Have had many compliments already! Ballard, once again, does an excellent job! April 6, 2011
Beautiful chair. The upholstering job on this piece was perfect. I have had a lot of pieces done by different upholsterers and I would say this piece really shows great craftsmanship. March 20, 2011
I get tons of compliments! Fabulous upholstery job and layout of the patterned fabric is perfect on both chairs. Quality is as good as similar products at twice the price. March 16, 2011
Great looking but long seat I really love my new gramercy chairs, but I wasn't prepared for how long the seats are. I bought them to use as captains chairs at the ends of my dining table. I'm tall with long legs (5'10") and this seat is too long for me. They can't be pushed in under the table too far because they hit the other dining chairs I have on the sides. I'm thinking of using them in my living room instead with a decorative pillow on it to shorten the seat. Great chair, just not a great dining chair. March 16, 2011
Great chair at a great price. I ordered 2 Gramercy chairs COM to use as dining chairs. They were beautifully upholstered and look great in my dining room. The only issue I have with them is the quality of the finish on the legs. It scratches easily and shows the bare wood. A few more coats of stain would help. March 16, 2011
Simply beautiful Beautiful chair - with superior craftsmanship for a very reasonable price! Took much longer than I was lead to believe to arrive but after seeing the end result - all is forgiven! Thanks very much. I will shop at Ballard Designs again! March 16, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UD015-Gramercy Upholstered Chair
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