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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 63 reviewers.
Rated 5 out of 5 by Just the perfect touch . . . I love my pendant light . . . it is the perfecct touch for the spot where a chandelier is just a little too much. It hangs in my master bath over the tub and looks just right. I particularly love the dark bronze with the clear glass shade; it gives such a new modern look and love the way the bulb looks in the shade, as well. Ballard Designs always seems to come up with just the right touch just when I need it! Thanks Ballard! June 5, 2011
Rated 5 out of 5 by looks great! There lights look great. We hung two of them over the bar in our kitchen. They were easy to install and nicer than they look in the catalog. The fact that you can just screw them in is a big plus. June 8, 2011
Rated 5 out of 5 by So pretty and so practical! These lights are a genius idea! I've thought so for years and always eyed them but never had a place to put them, until now. We put them above our master bath, it was very simple installation and they look great. The only problem is that we have a sloped ceiling so we had to put screws in for the lights to "hang on to" so they wouldn't slide off the hole they are covering up. All in all I love them! June 15, 2011
Rated 5 out of 5 by Well thought out, great price Perfect for renters, great price, easy to install. I would do it again- I hope they keep this product. July 5, 2011
Rated 5 out of 5 by Wonderful, easy-to-install product! My husband and I were so impressed with how easy it was to install the product. 15 minutes or less and my breakfast bar had an instant update. I highly recommend this product! July 21, 2011
Rated 5 out of 5 by this is my favorite invention! I am a decorator; and I loathe can lights, especially in old or traditional houses!!!! This is brilliant! It used to be terribly difficult to change them out. September 30, 2011
Rated 5 out of 5 by Beautiful pendant, great glow! Easy to use and beautiful. I bought the silver and used with Edison light bulbs. Creates a beautiful glow with pattern through the glass shade. Cord is very high quality and looks great not covered. November 29, 2011
Rated 5 out of 5 by This product is simple to install and beautiful!! I love this product! It was simple to install and immediately transformed my kitchen!! I bought the silver shades and they are beautiful and look gorgeous with stainless appliances. I highly recommend this product! March 18, 2012
Rated 5 out of 5 by easy, looks expensive, so happy Took me about 10 minutes to install 2 of these over my kitchen island this afternoon. Looks expensive (I got the silver which looks like mercury glass). They give a lot of great light and really define the space. You can hang em high, or low, either looks great. I recommend that when you hang the first, measure how much cord length you have before hanging so that you can use that measurement on subsequent lights (I didn't and had a hard time gauging the second, had to redo it#. When I saw them in the catalog I couldn't figure out it would work, but when I saw them at the Ballard store in person, it made total sense. easy! Love love love them. Genius idea! #As you can see from the pic, I also bought the barstools today) May 5, 2012
Rated 5 out of 5 by Stunning light effect Beautiful product. I love the way the light shines through the mottled gold glass. My kitchen is cast in a warm glow. November 7, 2012
Rated 5 out of 5 by Installation was a breeze We are very pleased with our new lights. I was concerned about the glass shade not being large enough, but it is perfect and the gold shading makes it easy to blend in with other fixtures. April 27, 2013
Rated 5 out of 5 by Beautiful clear glass shades - amazing price ! I ordered 3 of these clear glass shades to replace older dated shades I have on pendants hanging over my center island in the kitchen. I couldn't be happier or more satisfied with these glass shades. They are thick glass, beautifully shaped, and look much more expensive than they were. They have completely changed the look of the kitchen to a more modern, updated version ! Would purchase them again in a heartbeat - will just have to find a place to put them..... ! May 1, 2013
Rated 5 out of 5 by Very nice Pendant light. Great light, hung on a vaulted ceiling and it looks great. Bought the clear version and used a longer appliance light bulb in purple. Only wish there was a choice of cord color, but this is OK. May 3, 2013
Rated 5 out of 5 by wonderful I put this light over my kitchen sink. Not only is it beautiful but I get more close up task light than I did with the higher canned lights! August 16, 2013
Rated 5 out of 5 by Fabulous product, easy to install. I bought two of these for my kitchen island where only recessed lighting was available. I installed them easily within 20 minutes. I recommend them to anyone who has recessed lighting and would like to have a pendant light. No electrician necessary. September 3, 2013
Rated 5 out of 5 by This is a wow factor We hung two of the silver shades over our breakfast bar and cannot believe how beautiful they look. October 11, 2013
Rated 5 out of 5 by Adds a Wow!! These shades are really beautiful and add a unique and classy touch to a light fixture. It takes a "nice" fixture to the next level and adds a wow! I purchased the silver fleck for my kitchen pendant lights and the gold fleck for my dining room chandelier. I initially hesitated due to the cost, but now I look at them each day and and smile! Whether the lights are on or off, these shades provide that "something" special to the room decor. I am so pleased that I made this purchase! October 25, 2013
Rated 5 out of 5 by Just what I needed. I purchased two clear glass pendant replacements for use over my kitchen island. I'd looked everywhere for this size replacement. These were back-ordered, but well worth the wait. They beautifully brighten my kitchen, but they can be used anywhere in the house. November 22, 2013
Rated 5 out of 5 by Love them! Love these lights - they look great and were easy to put up. It only took a few minutes and no tools. I've gotten several complements on them in a short time. April 24, 2014
Rated 5 out of 5 by Glass Pendant Adapter The adapter is an easy change from recessed lights. My electrician was impressed with the product. The clear glass looks great with Edison bulbs. April 30, 2014
Rated 5 out of 5 by Love it! This light is perfect for a space with a plug in the area. The cord was plenty long and the shade is beautiful. May 3, 2014
Rated 5 out of 5 by Was just what I wanted and more Easy to install, even for me! Love the look in my powder room. Gold glass shade adds a touch of glamor. Wish I had another use for one of these. September 27, 2014
Rated 5 out of 5 by Absolutely gorgeous! I love these pendant lights. The updated my kitchen instantly, and were very easy to install. Beautiful, classic look. Absolutely gorgeous. October 20, 2014
Rated 5 out of 5 by Perfect! Bought a new house and wanted to update ugly big box pendants over kitchen bar installed during seller's update and these were absolutely the right choice! Was able to simply unscrew and remove the old shade and these fit the housing perfectly. Updated them even more with filament/Edison bulbs and I now have the look of very expensive and modern/industrial pendants without having to replace the whole thing! So happy to find them at Ballard. No other source for replacement shades had these clear glass shades. October 22, 2014
Rated 5 out of 5 by We love the look of these and the super easy installation These are lovely in my kitchen and the installation could not be easier! November 9, 2014
Rated 5 out of 5 by Classic design and just the right size. These were so easy to install where our can lights were. The finish is nice and price was great using 15% coupon. Will order from Ballard again ! December 13, 2014
Rated 5 out of 5 by Looks exactly like I thought it would. Updates pendant light. This clear glass shade updates the pendant light that I have had in my kitchen for the past 8 years. Makes the current pendant light look very new and updated. February 26, 2015
Rated 5 out of 5 by This is a great quality fixture This pendant went up without any trouble. I used 2 in a small bathroom because I needed more light. They are a nice quality too. February 26, 2015
Rated 5 out of 5 by Beautiful and Great Lighting We ordered the gold light and it is much prettier in person especially when lit. The lights were very easy to hang with just some adjusting needed to get the 2 of them even. We are very happy with this product and the lights gave our kitchen bar an updated look. February 27, 2015
Rated 5 out of 5 by Inexpensive and beautiful We love the two lights we purchased to go over our kitchen island! Easy to install and it looks amazing. March 21, 2015
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Product:LS408-Glass Pendant Replacement Shade

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