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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

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*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

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Giardino 7-Piece Dining Set 4.1 5 15 15
This product folds for storage, works in small spaces, is made of teak for weather We have actually not used the product yet as it has taken awhile to get all the pieces. Not Ballard's issue. Trucking company had some missed delivery times. One arm chair had a crack in the teak where the rivet was screwed in. Ballard was excellent at exchanging the product and sending a new one. (We would have fixed it ourselves with the right parts). We put two coats of tung oil on the entire set based on other reviews. Wise decision. The set looks great. And the day we put it out, we got 4 inches of rain. Ran right off the pieces. Finally received the umbrella to match. Rained yet again so we haven't had a chance to use it. Our primary reason for buying the set is it is collapsible. Sets like this are hard to find where everything folds up. We live in MN and our winters can be brutal so the pieces will fit nicely in the garage out of the winter elements June 26, 2014
great style - average quality I bought this knowing that the quality might not be great...and it's not. though - the styling is very "european bistro" so it works in our space and I will really love it when the teak starts to grey. we didn't want to make the 2-4k investment in a heavy teak table so when this was on sale, we grabbed it. I figure that if I get 5 years out of it, then it was worth the investment. and - I just returned from Brimfield and they had so many of these [european vintage] but smaller and they were selling for decent money. so I'm not too far off on this choice. May 16, 2014
Nice set! The set is a very French/Italian looking garden set. I primarily bought it because although I have a lot of space to store things, I am trying to consolidate. The feature that drew my attention is that all the pieces, including the table, fold. The chairs can easily be taken into the basement and leaned against a wall without taking much floor space. Same for the table to be placed in the garage. I don't have to bother with outdoor covers or the bulkiness of most outdoor sets. I read some reviews and decided to use teak oil for a preservative, although it really doesn't need it. I wanted to preserve the color rather than let it age to the natural silvery gray, at least for now. Use caution with any stain/preservative. Wear a mask and follow directions on the can and/or application device. We did and it turned out very nice to a deeper brown color. The pieces came well packaged. The rating should be 4.5. I took off a .5 for not having the packaging removed at delivery and taken away. The delivery people only follow their instructions from Ballad. Ballard should accomodate, at no additional cost, for unwrapping the set and taking the packaging with the hauler. This would save time if there was somelthing wrong with any of the set pieces. Once they leave, a customer would have to arrange for pick-up rather than return it to the truck. Haulers are instructed to continue their deliveries, not wait for the customer to open the items. It took a long time to open them; on the other hand, it took a long time because of the very good packaging. August 10, 2013
Good, not great As a rule, furniture at Ballard Designs has more style than quality. This dining set is no exception. I love the bistro style, but the quality of teak is not great. In fact, the quality of teak on the chairs is simply poor. Like other buyers, we decided to oil the wood because it was so very dry. We spent 2 days applying two coats of teak oil and then rubbing the finish with steel wool and lemon oil. The table looks nice; the chairs look okay. I am also disappointed in the black coating on the metal--it's already flaking off in places on the table. If I hadn't gotten the set on sale, I would have given it 2 stars. July 24, 2013
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Product:TO313-Giardino 7-Piece Dining Set
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