If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
Please make your personalization selections below including entering characters (remember to scroll to ensure you are viewing all available options).
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Geometric Border Indoor/Outdoor Rug
Overall rating
4.3/ 5
Rating Breakdown11 reviews
5 stars
6
4 stars
3
3 stars
1
2 stars
1
1 star
0
8 out of 1080%of customers recommend this product.
11Woven of UV protected, 100% polypropylene to resist fading, stains and mildew. To clean, just wash with mild soap or rinse with a hose. Use of a Rug Pad is recommended.
Geometric Rug Rug features:
Sizes are approximate
Imported from Belgium
Overall rating
4.3/ 5
Rating Breakdown11 reviews
5 stars
6
4 stars
3
3 stars
1
2 stars
1
1 star
0
8 out of 1080%of customers recommend this product.
This rug looks exactly as pictured, and I am pleased with the appearance; however, the quality is lacking. It arrived so tightly bound that it wouldn't lie flat. After calling customer service, I was instructed to flip it wrong-side up and put heavy items on it so that it would flatten out. After almost a week of this treatment (which was less than convenient, I might say), I have flipped it back right-side up. Although 90% of the rug is now flat, the ends still curl up and have caused us to trip a couple of times already. Disappointing.
-2points
0of2voted this as helpful.
Was this helpful?helpful0unhelpful2http://reviews.ballarddesigns.com/0011-en_us/RW197/review/482366/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FRW197%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
I am a huge Ballards fan. I am impressed with the companys commitment to customer satisfaction. The rug size was perfect and glad I ordered it. I also was very happy with Jane who responded very quickly to my decorating question regarding a rug choice.Thank you Ballards for all your help.
-2points
1of4voted this as helpful.
Was this helpful?helpful1unhelpful3http://reviews.ballarddesigns.com/0011-en_us/RW197/review/423595/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FRW197%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
You can see the "waves" in this picture...they were a lot more pronounced but they are smoothing out.
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Honestly, can't beat the price of this rug for the size. I bought the 8x11 for my home office (which is still in progress). It's an indoor/outdoor rug which I liked. Of course my dream rug is oriental or persian but my handsome bulldog brings me back to reality when it comes to fancy home decor. Anyhoo, I was torn between the black and the grey. I painted my walls grey and didn't want a grey rug to get lost in translation but I'm happy I went with it. Since the rug comes rolled, it has "waves" when unrolled and honestly needs a few weeks for it to "smooth out". No bad smell or anything like that. Extremely happy with my purchase. Wish more items were this reasonably priced.
+5points
6of7voted this as helpful.
Was this helpful?helpful6unhelpful1http://reviews.ballarddesigns.com/0011-en_us/RW197/review/409554/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FRW197%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
Arrived quickly, true to pictures, good quality, looks nice.
+8points
9of10voted this as helpful.
Was this helpful?helpful9unhelpful1http://reviews.ballarddesigns.com/0011-en_us/RW197/review/261919/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FRW197%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
