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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Garden Seat 4.6 5 122 122
Perfect accent piece I have this in my living room on a neutral rug, next to a neutral chair, and it just gives the perfect pop of color in the room. It is a little noisy to place a mug or glass on it, but perfect with just a couple books on it. I love it! April 5, 2012
Garden Seat is stylish I received the garden seat and the color was as described in the picture. It is stylish and a great compliment to the room. April 28, 2012
A perfect seat I ordered 2 of these stools and am so glad I did! They have been used as stools, tables, and even as foot rests! They are stylish and yet substantial and sturdy enough to hold an adult. I just love them! April 4, 2012
Love it! The fresh green color dresses up the porch and is equally at home in the house. Just love it! April 25, 2012
Garden Seat Love the Garden seat, it adds ambiance to my living area. Versatile yet stylish. In addition to using inside, I intend to use it outdoors to add flair to my outdoor dining area. April 6, 2012
Love love love! Love this garden bench! Great value. Bought a green one for my home, a white one for our beach house and trying to think of a reason to buy a third one! April 8, 2012
Nice pop of color Love the garden seat, purchased 2, color is just a expected., be aware the top is not level, beautiful accessory to any room. April 2, 2012
Garden Seat This Garden Seat is not only beautiful but it adds a great feature to my home. I Love it. April 4, 2012
Fun piece! Lovely color, great design! It's a wonderful accent piece in my sunroom! April 7, 2012
Arrived in perfect condition. These white garden seats are perfect! I have them by my pool furniture and they look lovely. April 1, 2012
great size and color for my bathroom I am using the garden seat as a stool in my bathroom. Its white color matches my beach chic style wonderfully. March 25, 2012
Love the green color The green garden seat was exactly what I wanted and looks beautiful on my lanai! March 22, 2012
Absolutely Love it!!! My ony regret is that I didn't get it sooner. Really adds a nice pop of color to my reading corner. Highly recommend!!!! March 12, 2012
I love this stool. I compared garden stools from many places before ordering my lime green stool. I absolutely love it. It looks great with my wicker furniture but I can think of many other possibilities. I will likely be ordering more in the future. February 7, 2012
Nice accent piece The shipping packaging was outstanding. I placed the green garden seat next to my fireplace. It provides a nice splash of color where needed, but also can afford an extra seat for guests. I've had my eye on this piece for a while and I am so glad I finally purchased it! January 18, 2012
LOVE! I love this garden seat! This is the second one I've bought but in a differet color! It's a great product and comes packaged very well! February 18, 2012
The color is beautiful. I ordered this right before the holidays and it arrived in perfect condition and perfect time. Everything I have ordered from Ballards has always been excellent quality. I will continue to be a Ballards customer! January 14, 2012
Second time was a charmer! My green garden seat is so cute, pretty and charming! The first shipment came in a completely unreinforced carton in 40 -70 pieces. I called Ballard right away and they shipped an beautiful replacement piece within days. I was very pleased! November 25, 2011
Garden seat Since I ordered the garden seat when the weather was cold, I placed it beside my chaise lounge in my bedroom to use as a side table. It looks so great, I may have to order another one for the garden when the weather warms up! November 26, 2011
I am pleased with the purchase. It was exactly as advertised. I am currently using it as a seat in a small entry, where it works very well. December 4, 2011
Garden seat I love the style and color. However the hole finish thru which you put your finger to move it is very rough and not finished properly for transporting. If it's not moved around, it's fine. Difficult to move because not smooth and properly finished like other seat I have. September 2, 2011
Versatile, Attractive Seat/Table I'm very happy with this product. We use it as an end table in our living room. We just wanted a spot to put down a glass or a book and this works perfectly. It's easy to move slightly and use as a seat when there are lots of people. September 8, 2011
My new garden seat is a great addition The garden seat is a great addition to my office. The green really pops and helps elevate my surroundings. My co-workers love it too and have commented on how great it looks. It is very well made and the detail adds to it. September 6, 2011
Quality product. Great price. I ordered the white seat. Great quality and charm. Love it! November 11, 2011
Adds the perfect pop! This garden seat looks so great outside right next to our bench. I love the color! And I love the multi-function! And the price is one of the best online! Thank you Ballard Designs!! I am very happy with this purchase! September 2, 2011
No Pleased No what was expescted, looks "cheap" The way it was pictured in the catolog makes it appear to be a classy looking piece but it is not in my opinion September 9, 2011
Love My Garden Seat! I love my garden seat! It adds a great pop of color and style, and has many functions. September 2, 2011
Perfect for my outdoor living space! Good quality and beautiful color. Perfect for my outdoor living space and easy to keep clean! May 12, 2011
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Product:HS281-Garden Seat

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