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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Garden District Mirrors - set of 2 4.6 5 236 236
Look great! These mirrors look awesome hanging over my couch. I purchased four and they really expand the room and reflect lots of good light. The only watchout I have it that you have to string the wire yourself..and the mirrors are heavy. June 17, 2011
Absolutely Beautiful I have ordered from Ballarad Design several times and love everything I get from them. These recent mirrors are beautiful and was just the right accent for my dinning room. They are as pictured and a wonderful price. Highly reccomend!!! Thanks Ballard Design! April 7, 2011
Excellent choice I bought one set of these mirrors, and they have been a hit. Many people have commented on how great they look. I never get tired of seeing them because they have architectural interest. Had them about six months and still love them. Excellent quality and shipped safely. March 16, 2011
LOVE THEM Definite must have. These mirrors not only add depth, they add light and the illusion of space! They also work nicely on a large wall that is difficult to "cover" or decorate. We actually have over our family room couch and couldn't love them more. March 16, 2011
just the right accent for all rooms I have liked these mirrors for years but never had the right spot for them. When I recently painted my guest room taupe I hung these somewhat high above the white twin beds giving the wall architectural detail. Wonderful! April 22, 2011
Frame too deep I love the look of the Garden District Mirrors but was very disappointed to see how deep the frame is. It would look fine over a mantel or in a room with a high-ceiling, but on my walls, it just doesn't look that great. April 17, 2011
Garden District Mirrors Just as beautiful as they appear in the photo. Well made and need sturdy bolts to hang them on the wall. My handyman liked them so much he ordered himself a pair! I plan to order a second pair for another room in my home. March 17, 2011
Love the mirrors. I bought 2 sets of the Garden District Mirrors. I have 1 installed horizontally above each set of double French doors in my den and two hung vertically in my hall. They look amazing in both places! April 20, 2011
Love these mirrors! I ordered these to go on either side of my fireplace, and they were better than expected. Great value and excellent quality for the price. Get'll love them! June 1, 2011
Love, love, love these mirrors! These mirrors are placed over a buffet/hutch that is the same color as the cream mirror casing. They look really good and I get compliments on them all the time when guests come over. Well worth it! March 16, 2011
This product is BEAUTIFUL!! I am so happy I spent the money on these mirros! Everyone that walks into my home loves them and I get so many compliments!!! Thank you! Wish you had a store close to me in Chesapeake, VA Lisa March 16, 2011
Chipping and Pealing Paint The decorative grids on the glass are plastic and the paint used on the plastic is chipping and pealing. I loved the look of these mirrors but once they start chipping they look horribly cheap. March 16, 2011
great items! This set is wonderful, I love them! The price was what sealed the deal for me. I only wish I had known they were coming out in a wooden finish!!! I definitely would have ordered them in wood. March 16, 2011
Stunning effect Beautifully constructed, lovely to look at, beautifully classic design. A stunning effect in the room, reflecting images on the opposite wall. April 23, 2011
Sturdy Mirrors were excellent in construction. Hangers were well-placed. I hung mine longways for my wall placement and looked great. May 1, 2011
Great!! I love them. I hung them at the bottom of my stairs when you first come into my condo. It makes that small foyer area seem so much warmer and more inviting! March 16, 2011
Love them! Improved my living room style greatly! It makes me smile everytime I walk into the room. They are made of resin but they look really good. March 17, 2011
Charming! Mom had these in her foyer and I always admired them. Finally decided to put three going up my stair wall. Look great! March 16, 2011
Beautiful Detail! These mirrors are beautiful! I purchased two sets and hung them behind my couch...they fill the space perfectly. March 16, 2011
Beautiful! Love these mirrors! Wish I had ordered them a few years ago. Great value! April 13, 2011
love these mirrors! I have two, hung horizontally over a futon in my den. Love them! Look just like the picture. March 5, 2011
I love them - put them in my kitchen and get lots and lots of compliments. I love them - put them in my kitchen and get lots and lots of compliments. March 16, 2011
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Product:WM420-Garden District Mirrors - set of 2