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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Garden District Mirrors - set of 2 4.6 5 221 221
love them these mirrors are awesome!!!! they look amazing in my dining room i am very happy with the purchase February 26, 2012
beautiful mirrors I AM VERY PLEASED WITH THE GARDEN MIRRORS THEY LOOK BEAUTIFUL IN MY HALLWAY I WOULD HIGHLY RECOMMEND THEM TO ANYONE LOOKING FOR AN UNUSUAL ACCESSORY. January 30, 2012
Transformed my living room! These mirrors are the best decor purchase I ever made! I agree with other reviews that they are heavy; however if you use drywall screws they go up fairly easily- under 1 hour for 4 to be installed. (Make sure with drywall screws NOT to use a drill, just a screw driver.) The white matches most standard white trim color in newer built homes and makes these look like windows. Thank you Ballard for helping me complete my room! July 6, 2011
beautiful details these mirrors are perfect for a wall in my living room where there is no window. I receive many compliments on them. January 8, 2012
Versatile, adds light I love my new mirrors! We bought a new home and the former owner had two of these hung horizontally above her (glass) front door and (glass) back door. They truly appeared to be transom windows, what with the sunlight in the room. I was so bummed when she took them at move out but delighted that her Ballard Design catalag still came to the house and I lucked into finding a pair for myself! I get compliments on them all the time! Thanks for making my living room beautiful! March 22, 2011
Love the whole design. I ordered 2 sets and turned them horizontally as transoms above my 4 sets of french doors. My ceilings are are 13 ft. tall and even though the mirrors are not quite as wide as the door molding, I will put panel drapes on each to cover the molding edges. The mirrors look terrific and add a great deal of light reflection at night. August 19, 2011
Beautiful Mirrors I bought two sets (so four mirrors total) and they are hanging in my dining room. They look beautiful and reflect the light from outside. I always get complimented on them when people come over. One mirror did arrive with some minor damage to the paint, but Ballard was very helpful and offered to pay for return shipping and send a new one or give me a 15% discount to keep the damaged one. I'd highly recommend these mirrors-they really are gorgeous! March 16, 2011
This product adds just the right kind of elegance to the room. I've been wanting to purchase these mirrors for a long time but it wasn't until I purchased my current home that I had a place to hang them. There is an understated elegance and beauty to them and no matter where you hang them or how (vertically or horizontally) they add something "SPECIAL" to the space. Best purchase EVER!!! and they're reasonably priced too! Way to go BALLARDS!!! Now can you send me a current catalog? PUH-LEEEZE! March 16, 2011
Big and beautiful I think that these mirrors are very beautiful. They came to me packed very well, and they are solid and very good quality. My only surprise was that they are larger than I realized. Look at the dimensions- I saw the picture and thought they would be smaller than they were. They actually fit the spot I had chosen fine- they are very substantial and rich looking. June 1, 2011
Beautiful mirrors Love them. they are beautiful, and look awesome! There were so many places in my home where they looked fantastic...perfect...thinking about ordering 2 more. I ordered the wood grain finish , and can imagine the white finish would be every bit as beautiful. Shipping and customer service top notch as always... highly recommended:) June 5, 2011
Perfect match The Garden District Mirrors (two sets) are a perfect match with the light fixture in my dining area. It was kismet to find this product! All four items were exceptionally well packed. Mounting them on the wall was easy--a one person job. I thought the mirrors might be a little 'much' but that's not the case at all. Thanks for helping put the finishing touches in my dining area! March 22, 2011
These bring light to a dark hallway! These mirrors are perfect for my purpose and look great - I only wish there were a way to buy just one more for the end of the hallway. October 6, 2011
Beautiful Mirrors I watched this item online for the longest time until FINALLY I got it discounted. It was worth the wait and I'm always getting compliments on how beautiful the mirrors are. They add instant elegance to a room and I'm completely happy I bought them. July 5, 2011
A beautiful unique mirror Just gorgeous. This mirror is even nicer than it appears in the cataloge. It's color, size, design look antique. It is more substantial looking, with a thicker frame, as well. A very classy unique piece of art. July 13, 2011
Perfect look Needed something to brighten up a stairway wall that was open to the living room. This was a perfect choice of mirrors. Brightens up the room and truly looks beautiful. Much better than the catalog shows and highly recommend it for a darker area that needs more light. The design is so complimentary to the decor. March 20, 2011
Look great! These mirrors look awesome hanging over my couch. I purchased four and they really expand the room and reflect lots of good light. The only watchout I have it that you have to string the wire yourself..and the mirrors are heavy. June 17, 2011
Absolutely Beautiful I have ordered from Ballarad Design several times and love everything I get from them. These recent mirrors are beautiful and was just the right accent for my dinning room. They are as pictured and a wonderful price. Highly reccomend!!! Thanks Ballard Design! April 7, 2011
Excellent choice I bought one set of these mirrors, and they have been a hit. Many people have commented on how great they look. I never get tired of seeing them because they have architectural interest. Had them about six months and still love them. Excellent quality and shipped safely. March 16, 2011
just the right accent for all rooms I have liked these mirrors for years but never had the right spot for them. When I recently painted my guest room taupe I hung these somewhat high above the white twin beds giving the wall architectural detail. Wonderful! April 22, 2011
LOVE THEM Definite must have. These mirrors not only add depth, they add light and the illusion of space! They also work nicely on a large wall that is difficult to "cover" or decorate. We actually have over our family room couch and couldn't love them more. March 16, 2011
Frame too deep I love the look of the Garden District Mirrors but was very disappointed to see how deep the frame is. It would look fine over a mantel or in a room with a high-ceiling, but on my walls, it just doesn't look that great. April 17, 2011
Love these mirrors! I ordered these to go on either side of my fireplace, and they were better than expected. Great value and excellent quality for the price. Get them..you'll love them! June 1, 2011
Garden District Mirrors Just as beautiful as they appear in the photo. Well made and heavy...you need sturdy bolts to hang them on the wall. My handyman liked them so much he ordered himself a pair! I plan to order a second pair for another room in my home. March 17, 2011
Love the mirrors. I bought 2 sets of the Garden District Mirrors. I have 1 installed horizontally above each set of double French doors in my den and two hung vertically in my hall. They look amazing in both places! April 20, 2011
Love, love, love these mirrors! These mirrors are placed over a buffet/hutch that is the same color as the cream mirror casing. They look really good and I get compliments on them all the time when guests come over. Well worth it! March 16, 2011
This product is BEAUTIFUL!! I am so happy I spent the money on these mirros! Everyone that walks into my home loves them and I get so many compliments!!! Thank you! Wish you had a store close to me in Chesapeake, VA Lisa March 16, 2011
Chipping and Pealing Paint The decorative grids on the glass are plastic and the paint used on the plastic is chipping and pealing. I loved the look of these mirrors but once they start chipping they look horribly cheap. March 16, 2011
great items! This set is wonderful, I love them! The price was what sealed the deal for me. I only wish I had known they were coming out in a wooden finish!!! I definitely would have ordered them in wood. March 16, 2011
Stunning effect Beautifully constructed, lovely to look at, beautifully classic design. A stunning effect in the room, reflecting images on the opposite wall. April 23, 2011
Sturdy Mirrors were excellent in construction. Hangers were well-placed. I hung mine longways for my wall placement and looked great. May 1, 2011
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