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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 255 reviewers.
Rated 4 out of 5 by Love the Mirrors but..... I have looked at these mirrors for YEARS! Have always loved them, but was leery of what I read regarding how hard it was to get them to hang straight on the wall. Since this issue has been going on for awhile, I figured by now quality control would have addressed it. Didn't seem like it would be that hard to correct! Sure enough, each of the four mirrors I purchased measured 16" EXACTLY from the top of the mirror to the top of the hanging hardware on the right side. On the left of each of the mirrors the measurement was 16 1/4 inches! Each of the four mirrors measured the same - 16" on one side and 16 1/4" on the other side. If incorrect measurements can be that consistant how hard would it be to get them even?? After all was said and done they do look wonderful and add so much to the room. July 29, 2013
Rated 3 out of 5 by Beautiful from afar I also have looked at these mirrors for long time. Finally went on sale. They arrived quickly - agree with many other reviews that they are not well made and feel chinsey. One of mine came with a large crack on the edge. Too much of hassle to return, so I fixed it myself. Hanging them is a bear. They do look terrific though from afar. I don't know if I'd buy them again. July 28, 2013
Rated 3 out of 5 by Not so good.. The mirrors are beautiful, especially the interior framing. But I was disappointed in the finish on the gray frames. Some large mustard color splotches do not work as antiquing. July 26, 2013
Rated 5 out of 5 by Beautiful! The mirrors are absolutely wonderful! I ordered one set and when I saw how nice they were I ordered another set. The second set came in damaged but I returned them and re-ordered. The customer service people were great to deal with but it seems the communication within Ballard's could use some improvement. All in all I was very happy with my purchase and would order from Ballard again. July 25, 2013
Rated 5 out of 5 by These connected the hall to another room perfectly I do not usually spend this amount of money on a single decorating idea but am glad I splurged. I had wanted these since I saw them in the magazine for a spare room, so when they went on sale, I ordered them and saved alot. After seeing how fantastic they were, I did not want only my guest to see them . I actually had 3 places they would have been perfect once I received them and started playing with them. I bought 4 mirrors. Finally i decided.I used 2 in the hall and 2 in the open room connected by the hall. It was a perfect transition that connected the rooms and also brightened them up and made the appearance of a larger space. Love Love love them!!!! July 17, 2013
Rated 5 out of 5 by Mirror-Windows I had been looking at these mirrors for many months. when I finally made the purchase I was excited to take them home to hang at my second floor landing. When I discovered they did not fit the space I was saddened only momentarily. I found a better space on my enclosed porch that reflect my glorious garden view, brightening a once shaded corner of the room. July 14, 2013
Rated 5 out of 5 by Looks great! I purchased the garden district mirrors for my kitchen (2 pairs). It makes my kitchen look bigger and gives a great focal point. Everyone who comes into my kitchen ALWAYS comment on how well they look. The mirrors are sturdy and had no problems with damage or scratches. July 11, 2013
Rated 5 out of 5 by Great Mirrors I love these mirrors. These mirrors are made well, and the detail give the appearance they cost so much more. They look like I added windows to areas on walls I did not realize were dead space. It added light and really nice detail. July 9, 2013
Rated 5 out of 5 by Classic I hung the set of 2 vertically over an antique sewing table. The quality exceeded my expectation, was extremely easy to hang with the hooks provided on back. July 4, 2013
Rated 5 out of 5 by Beautiful statement piece above mantle I had my eye on these mirrors for quite some time before I purchased. I am so glad I ordered them because they complete the look in my living room wonderfully! They are beautiful above my mantle and add interest and more light as well. I am never disappointed with purchases from Ballard! July 4, 2013
Rated 5 out of 5 by Great Look My husband and I love the way these mirrors look in our dinning room. They changed the look of the room. When you first look at them it seems that they are real windows that are letting light in. The quality is great also. July 3, 2013
Rated 4 out of 5 by Look great, not easy to hang I wanted these mirrors for a while, to hang above our Louis XVI Sideboard. I finally purchased them while they were on special. For the overall quality I am pleased, but I would be disappointed had I paid regular full price for the mirrors. They the look is great and they are lightweight, but they are all plastic and not solid material. I read many reviews and was aware these mirrors could be difficult to hang. My husband is a master though, and I thought for sure it would be an easy feat for him. Well, he was so frustrated! As other reviewers mention, the hooks on the back of the mirror do not line up, making it extremely difficult if you wanted to mount the mirror directly to the wall. We took the advice of another reviewer and went to the hardware store, and bought hooks and wire. My husband still had to take the time to attach the wire to the back of each mirror. In the end it probably took about an hour to get four mirrors wired and on the wall. They've been hanging on the wall now for about a month, and we are happy. July 3, 2013
Rated 4 out of 5 by nice, but not real wood I was excited to see these mirrors go on sale so I could snap up some for my dining room. I read the reviews so I already knew that they weren't real wood, although I would have preferred them to be. Also, the bottoms of the mirrors aren't level, so after I hung them, they didn't look straight. That's part of their character, I guess. All in all, I am happy with the purchase. July 3, 2013
Rated 5 out of 5 by Beautiful Mirror! This is a high quality mirror and looks great on any wall. I got the antique grey frame which has a very natural feel despite not being real wood. I needed only one for a hall but I am so glad that they come in pairs because the second mirror was a nice addition to a nook in the front room. June 29, 2013
Rated 5 out of 5 by Garden district mirrors I love these mirrors and reordered 2 more sets to go on the wall in my adjoining living area in my Florida condo. Had already purchased 2 sets for the wall in the dining area. Looks so much classier than mirroring the entire walls and get so many nice comments on them from friends and family. Would definitely recommend these. June 29, 2013
Rated 3 out of 5 by Great look, but very difficult to hang correctly I purchased the set because the price for a mirror was amazing and I had shopped for a long time. I read the reviews and knew it would be challenging to hang due to the manufacturing defects. One mirror has a frame that is thicker so hanging side by side draws attention to that. I could live with that BUT it has been almost impossible to get one of them to hang so that the distance between the two is the same at the top and bottom, even with the tops being level with one another. Currently I am using velcro on the bottom corners. The mirrors open the room up & I get compliments on them, I have decided it is a lesson for me to let go of my tendancy to be a perfectionist. June 27, 2013
Rated 5 out of 5 by Looked better in person These looked even better than they did in the catalog.Nice,substantial frames and beveling was good.Looked much more expensive than they were. June 19, 2013
Rated 5 out of 5 by Create an amazing vignette The mirrors look even better than I thought they would! The iron inside looks distressed and expensive. I hung them horizontally over the dresser in my bedroom, and everyone who sees the arrangement says it looks amazing - like it belongs in a magazine! My only disappointment is that I put off buying them for a year! June 19, 2013
Rated 5 out of 5 by Great Design Esthetic I purchased these mirrors for a client and they were the perfect addition to her living room. We placed them above the sofa and the impact is exactly what we were hoping for. June 7, 2013
Rated 4 out of 5 by Good look for not alot of money! Love the look of these mirrors. I bought two; one arrived cracked on the wood resin(?)...not the mirror. My husband was able to super glue the crack and hold in a vice for an easy repair. They look great in the den. June 6, 2013
Rated 5 out of 5 by I love these mirrors!! They look great in my living room, and really make the space look so much bigger. I love the antique white frame. June 5, 2013
Rated 4 out of 5 by Look Beautiful! These mirrors are spectacular looking. The reason I can't give five stars is the hangers on the back of one of them was not even with the other side so took so finesse to hang evenly. June 5, 2013
Rated 5 out of 5 by just what I wanted. Read the reviews about the uneven brackets and not square corners, adjusted hanging accordingly. Get tons of compliments and makes the room look brighter. I put them in my kitchen next to my patio doors. May 31, 2013
Rated 5 out of 5 by Just Beautiful These mirrors are well made and looks just terrific on my wall behind my couch. They brighten and dress up the room! Highly recommend them! May 31, 2013
Rated 5 out of 5 by Beautiful and makes the room look big! After reading all the reviews, I was prepared to hang my four window mirrors with patience. Writing on removable painters tape, I drew a straight level line across the wall where the hooks 'should be'. The painters tape made it easy to mark up the wall and adjust the spacing between each mirror. I liked the look of a 3" space between. Because the hooks were not placed the same at the factory, adjusting the placement of each hook by going high or low to the drawn line took the most time. Using a popular push in hook rated to hold 150 lbs each was easy. Each mirror hung level the first time around! The job finished perfectly and looks great! The mirrors are very complimentary to my room. Even though I had to wait months for my order, it was worth it! May 29, 2013
Rated 5 out of 5 by Great Addition to your Home! I'm on my third set of these mirrors and I love them!! They are very well made and were easy to hang. I purchased the ivory ones but am now considering getting some gray ones as well. You cannot miss with these!!! May 20, 2013
Rated 5 out of 5 by lovely on my dining room wall We removed a hutch that was too big for the room and crowded the table. I chose instead to put 4 Garden District mirrors on that wall. They look spectacular! The light reflected brightens the room and they look very stylish. Although made of resin, they look just like wood and were lighter and easier to hang. I think our room finally has an element of style that it was missing. May 17, 2013
Rated 5 out of 5 by Versatile and Great Looking The mirrors are even more attractive than shown on the website, and they can easily be moved around. I'll have them in a screened porch enclosure for the warmer weather, and the reflection of the landscape in them will look beautiful. In the colder months, they can be moved to an entry hall. The best part is that they have substantial hooks that allow the pieces to be hung horizontally or vertically which also lends to their versatility. May 5, 2013
Rated 5 out of 5 by Look Great On the Wall! I am very happy with these mirrors. As other reviews have said they are not real wood and quite honestly when you are holding them in your hands they do look and feel cheap...HOWEVER, once they are hung they are beautiful and do not look cheap. Also, if they were real wood they probably would have been twice the cost and heavy to hang! So for the price I think it is a good deal. As far as hanging them, I did it vertically over my coach, it was soooo simple, I simply turned the hanger at the "top" of the mirror so that it was going vertical (very simple, one screw a couple turns!) then I used the Hercules Hooks, one for each mirror and done! At first it did appear as if some of the mirrors were a different length but then we realized it was because some of the hangers on the sides of the mirror were pointing up and some down...we just fixed this and it was perfect. Very happy with the mirrors, they really helped fill a big blank wall above the couch that was desperately needed! May 2, 2013
Rated 5 out of 5 by Charming Love these! I ended up hanging them above my French doors that lead to my outdoor deck and they really look like old windows. I love how large the mirrors are and they were a great price for the pair. April 29, 2013
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Product:WM420-Garden District Mirrors - set of 2

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