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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Garden District Mirrors - set of 2 4.6 5 220 220
I'm impressed. I liked these mirrors so much I immediately bought another set (brown). I liked the look pictured with four - hung them behind the leather sofa and they look fabulous. The beveled edge gives an elegant touch and no one will guess they are not wood. I was pleased to find the hardware is precisely aligned so that they all hang perfectly straight. I'm very pleased with these mirrors. June 1, 2011
Not so good.. The mirrors are beautiful, especially the interior framing. But I was disappointed in the finish on the gray frames. Some large mustard color splotches do not work as antiquing. July 26, 2013
Mirror-Windows I had been looking at these mirrors for many months. when I finally made the purchase I was excited to take them home to hang at my second floor landing. When I discovered they did not fit the space I was saddened only momentarily. I found a better space on my enclosed porch that reflect my glorious garden view, brightening a once shaded corner of the room. July 14, 2013
Great way to lighten up a room! Based on the other reviews, I was a little hesitant to get these mirrors. I tried to find something like them locally, though, and just couldn't find anything I liked as well. I bought 2 sets to hang above my couch. Many people remarked that they're very heavy, but I disagree. They're an appropriate weight for their size. I was glad, though, that folks mentioned that the frame isn't wooden but is, instead, a composite plastic-type material. You'd have to feel them, though, to figure this out because they look like wood. I had no problem hanging them (despite many of the reviewers' comments). Just make sure you have a level and a measuring stick/ruler handy when you start. These mirrors have completely changed the look of our den. It was a dark room, and the mirrors face the only windows. They reflect the light beautifully and brighten the room tremendously. I hated to spend the money, but they're well worth it! April 29, 2013
Beautiful! I put these mirrors on each side of my buffet in the dining room and they are perfect. They are great quality and easy to hang. September 11, 2011
Excellant detail. I have had my eye on these mirrors for some time now and decided to purchase for my dining room. I ordered 2 sets and hung them in a row. They completly make the room! They really open up the space and add much needed light to my small dining area. They are thicker then most mirrors so they really do look like old window frames. March 18, 2011
A very lively addition to a gloomy hallway I've propped up these mirrors on the ledges of two windows that look out on a dark alley. They are windows I never open anyway. The mirrors have an architectural quality and reflect indoor artificial light giving the illusion of being actual windows. A wonderful solution to a difficult problem. March 16, 2011
Looks great! I purchased the garden district mirrors for my kitchen (2 pairs). It makes my kitchen look bigger and gives a great focal point. Everyone who comes into my kitchen ALWAYS comment on how well they look. The mirrors are sturdy and had no problems with damage or scratches. July 11, 2013
Pretty mirrors; poorly cut frame The mirrors are very pretty but one of the frames was cut a bit unlevel. It gives the appearance that they are slightly crooked. I am not too happy about that but overall they look nice. April 16, 2011
nice, but not real wood I was excited to see these mirrors go on sale so I could snap up some for my dining room. I read the reviews so I already knew that they weren't real wood, although I would have preferred them to be. Also, the bottoms of the mirrors aren't level, so after I hung them, they didn't look straight. That's part of their character, I guess. All in all, I am happy with the purchase. July 3, 2013
Great Mirrors I love these mirrors. These mirrors are made well, and the detail give the appearance they cost so much more. They look like I added windows to areas on walls I did not realize were dead space. It added light and really nice detail. July 9, 2013
Beautiful statement piece above mantle I had my eye on these mirrors for quite some time before I purchased. I am so glad I ordered them because they complete the look in my living room wonderfully! They are beautiful above my mantle and add interest and more light as well. I am never disappointed with purchases from Ballard! July 4, 2013
Garden district mirrors I love these mirrors and reordered 2 more sets to go on the wall in my adjoining living area in my Florida condo. Had already purchased 2 sets for the wall in the dining area. Looks so much classier than mirroring the entire walls and get so many nice comments on them from friends and family. Would definitely recommend these. June 29, 2013
Great Look My husband and I love the way these mirrors look in our dinning room. They changed the look of the room. When you first look at them it seems that they are real windows that are letting light in. The quality is great also. July 3, 2013
Beautiful Mirror! This is a high quality mirror and looks great on any wall. I got the antique grey frame which has a very natural feel despite not being real wood. I needed only one for a hall but I am so glad that they come in pairs because the second mirror was a nice addition to a nook in the front room. June 29, 2013
Classic I hung the set of 2 vertically over an antique sewing table. The quality exceeded my expectation, was extremely easy to hang with the hooks provided on back. July 4, 2013
Create an amazing vignette The mirrors look even better than I thought they would! The iron inside looks distressed and expensive. I hung them horizontally over the dresser in my bedroom, and everyone who sees the arrangement says it looks amazing - like it belongs in a magazine! My only disappointment is that I put off buying them for a year! June 19, 2013
Looked better in person These looked even better than they did in the catalog.Nice,substantial frames and beveling was good.Looked much more expensive than they were. June 19, 2013
Good look for not alot of money! Love the look of these mirrors. I bought two; one arrived cracked on the wood resin(?)...not the mirror. My husband was able to super glue the crack and hold in a vice for an easy repair. They look great in the den. June 6, 2013
Great Design Esthetic I purchased these mirrors for a client and they were the perfect addition to her living room. We placed them above the sofa and the impact is exactly what we were hoping for. June 7, 2013
Look Beautiful! These mirrors are spectacular looking. The reason I can't give five stars is the hangers on the back of one of them was not even with the other side so took so finesse to hang evenly. June 5, 2013
I love these mirrors!! They look great in my living room, and really make the space look so much bigger. I love the antique white frame. June 5, 2013
just what I wanted. Read the reviews about the uneven brackets and not square corners, adjusted hanging accordingly. Get tons of compliments and makes the room look brighter. I put them in my kitchen next to my patio doors. May 31, 2013
lovely on my dining room wall We removed a hutch that was too big for the room and crowded the table. I chose instead to put 4 Garden District mirrors on that wall. They look spectacular! The light reflected brightens the room and they look very stylish. Although made of resin, they look just like wood and were lighter and easier to hang. I think our room finally has an element of style that it was missing. May 17, 2013
Just Beautiful These mirrors are well made and looks just terrific on my wall behind my couch. They brighten and dress up the room! Highly recommend them! May 31, 2013
Great Window Mirrors - hang with care I purchased two of these for my kitchen in our town home last year. They looked like real windows and reflected light making the room look larger and brighter. Recently we moved and I am now ordering two more to hang the group of four near the top of a vaulted ceiling. From our past experience we know they will give the feeling of windows and know they will reflect the lighting, giving the room a sense of more demension. These window mirrors fit in well with our transitional traditional furniture. One warning is the set we received were not square so my husband had to tweak them so they looked perfect. April 22, 2013
This product looks great The mirrors arrived in perfect condition. I was somewhat concerned about hanging them based on other reviews regarding uneven lengths and the difficulty of hanging them. However, we had no problem at all with either concern. The mirrors were all the same length and we hung them on the hooks provided on the back of them. Of course the key is in measuring them so they are all hanging evenly, but we took our time and got it right the first time. They are solidly on the wall, look great, and everyone who sees them loves them as much as we do. April 28, 2013
Versatile and Great Looking The mirrors are even more attractive than shown on the website, and they can easily be moved around. I'll have them in a screened porch enclosure for the warmer weather, and the reflection of the landscape in them will look beautiful. In the colder months, they can be moved to an entry hall. The best part is that they have substantial hooks that allow the pieces to be hung horizontally or vertically which also lends to their versatility. May 5, 2013
Great Addition to your Home! I'm on my third set of these mirrors and I love them!! They are very well made and were easy to hang. I purchased the ivory ones but am now considering getting some gray ones as well. You cannot miss with these!!! May 20, 2013
Fabulous Wall Decor Option It’s like adding windows to the room. These beautiful mirrors are a perfect way to enhance a wall that needs decoration and light. The design is versatile enough to fit most styles and since the mirrors reflect any ambient light, they brighten drab and dark areas. They are sturdy yet light enough to hang easily. I bought one pair and liked them so well, I bought another set. They could work in every area of my house and I’m sorry I have to limit myself to just one room. April 19, 2013
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