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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 255 reviewers.
Rated 5 out of 5 by Transformed the Room These mirrors are gorgeous and totally transformed the room!! They add a whole new source of light and not to mention elegance. They take some work to get them up and even- But worth all the trouble. January 4, 2013
Rated 5 out of 5 by Great design and very well made. I ordered two mirrors and hung them horazontally. I was very pleased to see how well made they were. I couldn't have been more pleased and would highly recommend them. December 30, 2012
Rated 5 out of 5 by Beautiful mirrors!! Just what i was looking for for my hallway!! Love my new mirrors!!! Everybody comments about them!! I am so pleased!!! December 30, 2012
Rated 5 out of 5 by Great mirrors Love them.. they look great!! Mirrors vary in size made it a little difficult to hang but still look great and get many compliments. December 29, 2012
Rated 5 out of 5 by The perfect "transom window" I am thrilled with the Garden District Mirrors. These are well made, light weight and look more expensive than they are! They fit perfectly in the space above existing 15 light doors and appear to be transom windows. (see photos) If you are on the fence, buy them! You will love them. December 28, 2012
Rated 4 out of 5 by nice ... but odd! I had previously purchased these mirrors in white for my garden room, and was so pleased that I decided to purchase them in brown for my guest room. They look very nice, but if you stand in front of them, one mirrored image is magnified considerably from the other one. If I lean to the left, I am small ... If i shift to the mirror on the right, I am very big! It is very odd. December 27, 2012
Rated 5 out of 5 by Great Mirrors I only wanted one Garden District Mirror but decided if I had to order the pair I would find someplace to put the second one. I'm so glad I did. I hung one vertically above a shelf on a narrow wall in the dining room and the other was hung horizontally in the family room. They both look great! December 21, 2012
Rated 4 out of 5 by Nice Looking Product I purchased two sets of these mirrors for my dining room to help fill a long wall and provide some much needed depth in that direction. Due to some damage, it took me three sets to find 4 good mirrors. Other than the delay, Ballard Design's customer service came through. The hangers on the back are not in symetrical, so there was a little challenge in hanging them to make sure they all aligned. But, taking my time and measuring all the distances of the hangers from the top and sides, went a long way to make sure four mirrors look well together. Lastly, the mirrors are not the easiest thing to clean. The faux muntins are a bit rough and snag the cleaning cloth I use. With all the challenges, the look is perfect for my room. December 18, 2012
Rated 5 out of 5 by Garden District Mirrors I bought these mirrors after admiring them forever for my bedroom. After I received them I decided to hang them in my Family room, where everyone can see them. December 17, 2012
Rated 5 out of 5 by Nice product These mirrors look great on either side of our fireplace. They add another dimension to the room and are very well made. Glad I took a chance and ordered them! December 15, 2012
Rated 5 out of 5 by Great looking mirrors! We needed to add some light to a dining room that is located in the middle of our small Victorian. The addition of these Garden District Mirrors made all the difference. Slightly tricky to hang because the hooks on the back are not in exactly the same spot however don't let that deter you. You might even try using very heavy wire strung across the back if it appears too daunting a task to hang otherwise. Very happy with the look and quality. December 13, 2012
Rated 4 out of 5 by Great Mirrors for the price! Love these mirrors for the price. They liven up any room. We use ours in the dining room as "book ends" for the vintage print we also bought from Ballard D. They were very hard to hang; getting them straight and to match up on each side, because of the keyhole mounts. They look a little slanted in the photo, but I fixed that! I ended up just putting a wire across the back, like on a picture. I wasted so much time at first trying to get the screws to match up with the keyhole mounts on each side. Don't waste your time, I recommend just putting a wire across in the back, then they are simple to hang! December 9, 2012
Rated 4 out of 5 by Beautiful mirrors, OK quality. I had been lusting after these mirrors for months. They are so pretty in the catalog and I loved they way they looked hung 4 in a row. I ordered 2 sets and when I received them, I got right to hanging... which took upwards of 2 hours. Why? Because not a single of the hooks were in the same location, making it nearly impossible to get them to hang evenly. As another reviewer said, the wood isn't real--or at least doesn't seem real. They are as level as I could get them... but the wall suffered. There are probably 3 times the amount of holes that there should be because the mirrors were that difficult to hang. To be quite honest, I'm a little disappointed in the quality of them given how much they cost. But, at the end of the day I love the way they look in our dining room. (Don't mind the reflection of the football game on TV!) Also pictured: Lourdes 8-Light Chandelier December 9, 2012
Rated 5 out of 5 by These mirrors will add space and plenty of style. Ordered two sets in white trim, and they are gorgeous. Used three to create the appearance of a window in the living room, which reflects all the way to the back sunroom and added another dimension to our home. Used one hung horizontally behind my desk that reflects the windows behind me and, again, opens up the room. They come with hardware attached and ready to hang either vertically or horizontally. Class act. December 2, 2012
Rated 5 out of 5 by The look of elegance Thanks to the sale price, I was able to get 2 set of the Garden District Mirrors that I had been desiring. They arrived very quickly and in great shape. Had ordered the antique white but they looked dingy and washed out on my yellow walls. I painted them with a combination of brown paint with a antique bronze glaze. Perfect! One reviewer had already bought it to my attention that the frames were not real wood but I still wouldn't have guessed that except for the lighter weight of faux wood. Have received a ton of compliments. December 2, 2012
Rated 5 out of 5 by Love these! I ordered a pair of the white mirrors and turned around and ordered another pair as I wanted to hang 3 on a large wall. Will use the other single in another room. They are beautiful in my living room and I have received numerous compliments on them! Would highly recommend! November 29, 2012
Rated 5 out of 5 by Great Deal Placed to reflect light in a dark space. Very elegant, I antiqued them a little more, which is easy to do. Just the right touch for my room. November 29, 2012
Rated 5 out of 5 by This product adds great style to any room. The garden district mirrors look great above my fireplace against the brown wall. It adds much needed style and the mirrors give the illusion of a larger room. November 23, 2012
Rated 5 out of 5 by I am happy with this product and the whole ordering process. These mirrors were exactly as described. They are well made, not flimsy or cheap looking. Delivery was prompt and they were well-protected in their packaging. November 23, 2012
Rated 5 out of 5 by The mirrors are large and reflect beautifully Love. Love love them. I get so many compliments even my son likes them. November 21, 2012
Rated 5 out of 5 by THEY ADD A TOUCH OF CLASS TO THE ROOM I hung them on an inside wall, opposite a window wall and they have created a more open look in the room reflecting the outside view from the windows. I also like that they add an architectural element on a plain wall. November 18, 2012
Rated 5 out of 5 by Beautiful Mirrors I love my new mirrors. I put them up in my dining room. They look more expensive then they were. I did get them on sale at a good price. They open up the room making it look larger and reflecting all the light coming in the windows. I would certainly purchase them again and have already made another purchase from Ballard since then. November 16, 2012
Rated 5 out of 5 by I was impressed with quality I was expecting less but pleasantly surprised with quality. The color was not right for our furniture so we stained the mirrors and they look beautiful. We bought 4 mirrors. Tank you Ballard. November 15, 2012
Rated 2 out of 5 by Not a perfect rectangle Hi Fellow Ballard Shoppers, I only marked "no" for recommend due to quality, I wish these were build better because the design is great. I bought the Garden District Mirrors because they look gorgeous in the pictures online. I bought 2 sets, see my pictures, they are nice, BUT the following: 1. Not real wood, surprising for Ballard Design, usually high quality! 2. Not all the same length and not all dimensionally rectangular. If your plan is to place them in a row, it makes it tough to get them to look good on the wall. I included a close up example of the uneven manufacture quality. 3. Mounting hooks are not in the same place, so we had to lay a string across them and measure out the differences. Hope this helps you know what you might be buying. They are heavy and large, after throwing away the boxes we are just going to live with them. I am also going to place plants in front of them to try and hide the uneven bottoms. Highly recommend and I am very impressed with quality: 1. Beadboard Drying Rack - love it! 2. Tuscan Return Office GroupTuscan Return Office Thanks, KM November 11, 2012
Rated 5 out of 5 by Even prettier than pictured! Beautiful - I love what they do for my dining room! November 10, 2012
Rated 5 out of 5 by Garden District mirrors These mirrors are very attractive and add personality to the space. I purchased two sets, and hung three mirrors on one bare wall, and the fourth mirror across the room where they could reflect each other. Adds depth and makes the space look larger. It looks as though I put in a new window. I am extremely pleased. November 9, 2012
Rated 4 out of 5 by Have always wanted these and now got them at great price I have four placed vertically in my dining room on a wall with no windows. It really opens things up with an artistic flair. The only disappointment was the composite material. The frames are thicker and chunkier than I thought they would be. They're okay, just different than what I expected. November 8, 2012
Rated 5 out of 5 by The Garden District mirrors are gorgeous! We hung two Garden District mirrors in our entrance way and they look spectacular. Excellent quality! Very satisfied..... November 4, 2012
Rated 5 out of 5 by Beautiful and big! Wonderful heavy mirrors, beefy and quality design. Together they dominated my living room so I separated them and put them in my stairwell, each under a sconce light. Make sure to use stud or anchor in sheetrock! November 1, 2012
Rated 3 out of 5 by Style is the only plus I give this product a 5 for style only and a 1 for quality. The quality is really lacking. The mirrors scratch extremly easy! The mirrors were dusty, therefore, I decide to vacuum them off with my soft bristle brush. I barely touched them and they now have horrendous scratches. Luckily, I noticed this as soon a I began and stopped. Had I not already painted the outside trim a true white they would be returned for ones that do not have scratches. They should have never scratched this way. I use that brush on much more delicate things than mirrors. The hooks for hanging are not in allignment with each other at all. Which makes hanging them a chore. One of the inside trim pieces is already cracking. The frames are not perfect squares, they are more of a distorted square. Not a problem, just a personal preference to consider when you are ordering. Love the looks, not happy with quality. Expected much more from Ballard in that area. I'm very glad I paid the sale price! If you don't mind the quality issue they are worth ordering for the style. I do love the way they compliment our decor. October 20, 2012
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Product:WM961-Garden District Mirrors

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