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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Fringed Burlap Panel 4.6 5 174 174
This product is well-made. I wanted my window to have a light, airy natural feel and that is exactly what I got with these burlap panels. I added white linen sheers for more volume and got the look I wanted. I am very pleased. September 25, 2011
Nice color, good quality Needed new curtains for the bedroom, chose these because they also have a lining and wanted them a little darker than what i had before. I did not want total black out drapes, these allow some light to come through which i like. The only drawback initially was a strong odor from the burlap. I aired the drapes out for 2 days before hanging them. You can still smell it a little but not as strong as before. They look great! I'm very happy with the purchase. I had questions for customer service and they got back to me right away and were very helpful! September 23, 2011
Excellent quality panels and great look! I absolutely love these burlap panels. They are very durable, yet beautifully made. I am using them for our kitchen doorwall. I also love the lining on them that blocks sunlight and also gives us privacy. The fringe detail adds a nice touch! September 12, 2011
Loved!! I loved it! is fun, elegant and beautiful!!! I would definetly recommend it! August 26, 2011
Terrific in my man's den! I had these on my to do list when we went to a beautiful vacation rental in Santa Cruz...They had them there in dining and living rooms..looked fab...came home and ordered them immediately! They are great but so is everything I order from Ballard, my favorite catalogue. August 24, 2011
Love it! Awesome. Love this because it is so one-of-a-kind! August 21, 2011
Love these panels wish it had a tieback, but truthfully, they are great. August 11, 2011
Ballard Leads the Way! I purchased these for our casual living room about 4 years ago. The casual, rustic, textural look is exactly what I was going for and I couldn't find them anywhere else. I do make a lot of my own window coverings, but even back then I couldn't have made these lined, 96 in drapes for what I paid for them. Now, every one carries something similar and burlap is big, but you were there first Ballard Designs. You give us what we want before any one else! Great quality. I expected the burlap to "shed" fiber more than it has. Years later they still look great. Everyone comments on them. Although, I see that you now have a crewel damask version. So jealous! Beautiful, and again, no one else has it. BD is my go to spot when I am redecorating. Always. August 6, 2011
Great Quality I was very pleased with this purchase. I have wanted burlap curtains for awhile, not thinking they were made and available, I was going to make them myself. When I saw them in the catalog I was very happy and couldn't wait to order. The curtains are beautiful and of great quality. July 28, 2011
high quality product i love these burlap panels. perfect fit high quality. July 21, 2011
Great Quality We love the burlap curtains, and they add a lot of texture to the room. The curtains are lined and are made well. July 20, 2011
I really like these panels. I like the workmanship. This product was even better than I expected. July 19, 2011
Love this look I'm thrilled with these curtains. Color is perfect, quality of burlap is great (no picks, runs, etc) and the cotton lining gives them a nice finish. July 18, 2011
Love them! I ABSOLUTELY LOVE THE FRINGED BURLAP PANELS- SO MUCH THAT I ALSO GOT THE FRINGED BURLAP BEDSKIRT FOR THE BEDROOM. MY ONLY COMPAINT IS THE TIME THEY TOOK TO ARRIVE. REALLY, TWO MONTHS? BUT THEY WERE WORTH THE WAIT. OUR HOME IS VERY RUSTIC AND LODGE-LIKE, SITUATED IN A VERY RURAL SETTING SO THEY WERE PERFECT. July 16, 2011
Casual unexpected that's me Have not got the up on windows yet waiting for house to finished being built knew this was the look I was going for along with burlap drum lighting also going to get more things from here to finish my casual look !!Will send pics as soon as I can !!! July 3, 2011
THE QUALITY IS EXCEPTIONAL I LOVE MY BURLAP PANELS. EVERYONE COMENTS ON THEM THE MIN. THEY WALK INTO THE LIVING ROOM. June 25, 2011
The product is exactly as shown. I am using the panel in the kitchen with two burlap panels I had ordered previously. I like the neutral color and the texture adds another dimension to the overall appearance of my kitchen. June 21, 2011
Exactly like it is pictured in catalog Love these! There was a little bit of "burlap smell" when I opened the package, but it went away almost immediately. Used thick jute rope as tie-backs. Would definitely recommend! June 20, 2011
Great look Bought 4 of the 96" panels to hang on a large window in the living room and I love them. Very good quality, heavy and thick but let a good amount of light in as well. Was worried they might be too dark...not at all. Real burlap so a bit stiff but that is a positive...it's such a good look. Be sure to know that the fringe is included in the length. Also, they are rod pocket, but if you want to be able to open and close them, you probably want to put them on rings..the thickness/material would be hard to slide on a rod. I put mine on large dark wooden rings/rod. Ring hooks slide fairly easily into the back. Looks fabulous. June 19, 2011
Very Nice Product Very happy with the product and the fast shipping the ballard staff is always helpful I will keep using ballard in the future Thanks JDS June 19, 2011
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Product:FD057-Fringed Burlap Panel