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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Fringed Burlap Panel 4.7 5 120 120
Love these panels wish it had a tieback, but truthfully, they are great. August 11, 2011
Will go great in any room We were very pleased with the color and quality of these panels upon their arrival. I appreciate the fact that they are lined as well, which is helpful in cold weather months. The only thing I haven't figured out is how to get the creases out of them before hanging. Does anyone know...can this burlap material be ironed? January 3, 2013
Beautiful! I am so happy with these curtains! They are perfect. I bought the 108' size and they fit very nicely. I aired them overnight and shaked them a lot (they are very dusty!!). I ironed them myself, no need for professional dry cleaner. I purchased the ivory color which was more of a wheat hue, worked very well!! August 31, 2012
Exactly what I wanted! The burlap drapes have the perfect combination of rustic elegance that I love. They drape nicely and are well made. After reading previous reviews I expected a stronger smell from them upon opening the package. Whatever smell there was quickly dissipated. They were worth every penny! I would buy them again. February 9, 2013
Love them! I ABSOLUTELY LOVE THE FRINGED BURLAP PANELS- SO MUCH THAT I ALSO GOT THE FRINGED BURLAP BEDSKIRT FOR THE BEDROOM. MY ONLY COMPAINT IS THE TIME THEY TOOK TO ARRIVE. REALLY, TWO MONTHS? BUT THEY WERE WORTH THE WAIT. OUR HOME IS VERY RUSTIC AND LODGE-LIKE, SITUATED IN A VERY RURAL SETTING SO THEY WERE PERFECT. July 16, 2011
High end look for a great price! Curtains look great once you press them with your steam iron. I use them as stationary side panels and they hang beautifully. The bottom fringe makes them look more expensive than they were. Although the burlap fabric is not as soft they look very similar to linen. I am very pleased with these curtains. August 31, 2012
Stylish and pretty but smelly I love these curtains! Very nice quality, stylish, well-made. My only complaint is that I've had them several weeks and they still have the burlap smell. However, you don't smell it throughout the room -- only when you are right next to the window. I am very happy with this purchase despite the odor. September 23, 2012
This product looks and feels great. The burlap is refined burlap and looks wonderful. The tassels still haven't straightened out and the curtains have been up for some time. The curtain holds point in the same direction when the loop is at the top, so I need to call about that. Seems to me they should point in opposite directions. December 29, 2011
PERFECT LOOK I hung these curtains in my family room along my wall full of windows. They pulled the look of the room together perfectly. They are no too heavy but do have a "burlap smell" so you may want to air them out for a couple of days. Overall, I am very pleased with the purchase!! August 22, 2012
Better than expected Bought the ivory color. Thought they would be more "white" but they are more "hay" colored. Still love them, the lining allows coverage with a nice warm glow. I hung them with clips. Plan on ordering the matching bed skirt now! The "smell" subsides after one or two days. August 13, 2012
I love the texture of the burlap and the neutral color! Two beautiful windows on the front of our new house. The drapery panels look wonderful, on the inside of the house AND from the outside. The panels are lined and provide the privacy needed from the street. I love the texture of the burlap and the neutral color! September 29, 2012
Great buy for the money. These panels are exceptionally well made and at a good price. I ordered the ivory and it is a vibrant, clean and beautiful color...not just a dirty white look. Burlap smell was eliminated after a few days hanging outside on screened porch. Love them! February 18, 2013
Just right! Love these drapes. They look great, very up to date but in a super classy way. Loved them straight from the box. No problems with an odor as some other reviewer mentioned. Mine were perfect. I get tons of compliments on them which is always nice. December 3, 2011
So Warm The panels were a great addition to my formal great room. They really warmed up the large 2 story room, but with it being burlap the light still comes through some to keep it airy. I would definitely recommend these if you are considering them! March 27, 2013
Excellent quality panels and great look! I absolutely love these burlap panels. They are very durable, yet beautifully made. I am using them for our kitchen doorwall. I also love the lining on them that blocks sunlight and also gives us privacy. The fringe detail adds a nice touch! September 12, 2011
Stylish window treatment The ivory panels look great when paired with the burlap bedskirt! A simple neutral look that goes well with any color of bedding. I love it. The only drawback is that it takes a while for the burlap smell to fade but it does in a few days. April 19, 2013
Burlap panels Love the panels. Great value for the price. The panels are already lined and hang so well after a little ironing. Im not a fringe person but I love the twine fringe. I have one panel as the outside shower curtain. Perfect fit. September 12, 2012
Fringed Burlap Panel I absolutely love, love, love these curtains. I am mad at myself for waiting so long to order them. They are great quality and look beautiful hanging in my dining room. They do smell for the first week but that goes away!! November 29, 2012
Looks very expensive I purchased these panels for our dining room. They look very expensive. Although they are burlap the smell went away quite quickly and wasn't a bother after the first couple of days. I would recommend these quite highly. June 8, 2012
A great neutral color and perfect texture for a quick inexpensive fix. A great neutral color and perfect texture for a quick inexpensive fix till I am ready for a house invasion of painters or not. It really looks surprisingly fantastic in all rooms and made 2 paint schemes tolerative. October 17, 2011
Love them These were on backorder but they were well worth the 3 month wait. Well made, very nice quality. Rather than use the rod pocket, I hung mine with clip on rings. Needed to steam them to get the wrinkles out. February 9, 2013
Awesome! My first Ballard purchase and they have kept me coming back for more! Terrific construction keeps them chic. Smell? Geez no big deal-a short lived smell of fresh top soil...I liked it, but it's gone now. November 1, 2011
Excellent quality and look This curtain is excellent in quality and look. It gives a sophisticated relaxed feel to your windows. I love that it is lined for added privacy and weight to the panel. Very pleased with this purchase. July 7, 2012
Beautiful! Service was excellent, I'd ordered the incorrect size and the reorder arrived quickly. The panels hang beautifully and are excellently constructed. Just the right touch of rustic with class! November 3, 2011
Love these curtains! First fell in love with these curtains in a beach house our family rented last year. Tickled to death to find them at Ballard's. They were shipped, delivered, and hung up quickly. Delighted! July 12, 2012
Great Drapes! These are great! They are nice and heavy so they hang well. The fringe is also nice and heavy. I put them in my living / dining rooms and they give a designer look while keeping it casual! December 2, 2012
Sophisticated look for a great price I love these Burlap panels, I purchased them in ivory and they look very classy and sophiticated, I have several windows in my livingroom so the cost on these Were great to fit my budget. October 16, 2012
Fringe burlap I really am enjoying my burlap panel, they look great with my new burlap headboard that was made for me. I was a little hurt that it took longer to get here but worth the wait. Thanks November 26, 2012
Love the fringe! I have been wanting these and I got them on sale...even better! They look great in my dining room and stair landing. I absolutely love them! The fact they are lined is even better. October 20, 2012
Very nice burlap fabric You can not beat the price for these nicely made panels. I am extremely happy wiht the construction quality and material quality. Be sure to let them air out before installing. September 7, 2012
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