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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

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French Court Coir Mat 4.2 5 166 166
Outstanding look for your entry! I saw this in a magazine, tore out the ad and ordered it for our kid's house in southern California for Christmas. I wish I could send a picture with this because it looks amazing on their 1939 cottage home. It appears to have been made for their recessed entry door. The ONLY negative is the coir that most mats are made from--sort of sheds. I normally don't purchase anything made of that material but liked the design so much I made an exception. We all love it and the quality of this coir is great and worth the "shedding" issue. Came back to Indiana after Christmas and ordered three for all the entries of our 1900 restored farm house and barn doors. I'm not putting them out till spring--don't want to see snow and ice like we have now on them! Beautiful statement mats!!! February 1, 2013
Wears out quickly This mat looks nice and has a pretty design but I've only had it for 4 weeks and it is already coming apart. The fibers are coming loose, and it is starting to look ratty. The instructions say to keep the mat in a covered space, but that seems really impractical for an outdoor accessory. I'll probably end up getting a new mat of a different type in a few months. May 1, 2013
Very Stylish The mat is distinctive, very thick, quite stylish. I am very pleased with how good it looks at our front door flanked by two planters. I recommend the largest mat. May 19, 2013
Stylish mat This product looks great at my front door. It is long and narrow and is a nice addition to my front porch. May 22, 2013
Completely disappointed... What a bummer this turned out to be from the moment I opened the package. Such shedding already, but I loved it so I vacuumed it and made it look perfect. Put it by my front door which is covered and a week later it looks like it's 10 years old. I wish I could return it, but it's heavy and would cost too much to ship back. Don't waste your money, it is really bad and the black becomes covered in shedding. March 25, 2013
Attractive but it sheds I've had this mat at my protected inside front door for about 2 months now and while it looks nice and distinctive, I have noticed it is shedding coir fibers. Now I have to clean up weekly after my welcome mat. Not what I thought I'd be getting from Ballard. Disappointing. April 7, 2013
Great mat! Great find, purchased it for my new home! It matches perfectly, we have tan siding and black front door/shutters. Great quality, durable, and well-made! April 4, 2013
Good quality The only down side is the pattern fades away to fast. I even have mine under a roof. That a side, it is worth the price. March 22, 2013
Gorgeous Mat! I am so happy with this mat! It arrived quickly, the color is perfect and the quality is excellent (no shedding). I had wanted to order this mat for some time but had second thoughts after reading a few of the negative comments. I decided to go ahead and give it a try and I'm so glad that I did! The red is exactly like the picture and the mat is so thick that you can see it from the street. It adds a beautiful touch to our front entrance! January 30, 2013
Love it! I bought the large black mat. It's perfect for my style. Love the "MacKenzie Childs" harlequin motif. It is sheddy still, after 1 month, but not unusually so for a coir mat. It's very thick, but not higher than my threshold. The thickness gives it an aura of luxury. Still, its a good idea to warn your elderly guests to watch their step. February 15, 2013
Eye catching I got the 16" X 48" size in black. I had been looking for a long time for a long but narrow mat and this one is really striking. The little squares at the points of the diamonds look tan on my monitor, but are really gray. This small detail adds a lot to the richness of the overall look. This mat is a bit thicker than my other coir mat, measuring about 1 11/16" deep. This works fine for exterior doors, but I found my French doors that swing into the conservatory could not clear it. January 5, 2013
Really Beautiful Door Mat At first we ordered the medium size (16"x 48"), because we have a door with sidelights and thought the width would fit nicely...but the front to back measurement seemed too narrow compared to the width. it looked really odd actually. But we LOVED the look of the matt we so exchanged it for the large size (24' x 39")... and the proportions and and everything are PERFECT!! It looks great! It upgrades the whole look of the front of our house. January 5, 2013
As Described Product was as described, colors good, appears to be a good quality mat. It does shed more than most. I am happy with the purchase. February 13, 2013
Beautiful, but shreds I saw these mats in House Beautiful and was thrilled that they were so reasonable ($19). They were the best looking ones they had in their featured segment. However, they have begun to shed their coir, which makes them look sloppy. I sweep the excess coir off of them periodically, but I can see already that it's a losing battle. Still, I am giving the product a good recommend because they are so pretty and different. December 31, 2012
color representation In the catalogs for years and on the web site the "black" version of this coir mat appears to be black and white squares...there are no white squares. What appears to be white squares are actually the same tan color in the other versions. I was looking forward to a black and white version but upon seeing the quality of the mat and getting the sale price I decided to keep it. I suggest correcting the the color in the catalog & web site or specify that it is black and tan. December 17, 2012
Lovely mat, but not for outside These mats are attractive and and sturdy. I ordered a large and a small mat, but had to return the large one because instructions in the box said the mats should be placed in a covered area. Unfortunately, that information was not in the catalog or on the website. January 16, 2013
Affordable Elegance I wanted something to spruce up the front door and didn't want the everyday ho hum look from other stores. The French Court Coir Mat went above my expectations with it's thick coir fibers (which I didn't think would be as thick as it is...added bonus!) and diamond motiff. A great find! January 12, 2013
Excellent thick doormat This doormat was much better than I expected. It is thick and sturdy and the pattern is vivid and clear. My front door looks so much more elegant! Two people have asked me where I got it from and I have very happily recommended Ballard. January 9, 2013
Stylish but more of a mess than help I looked at this mat for a long time as it was just the right style and size for my covered patio. So even though some complained of its shedding, I made the purchase. However, even living in a city where there is hardly any bad weather to speak of, and being a woman with one small dog (so this hardly got abused), this mat was worse than nothing. It started looking bad right away. And worse, it shed so many coir "threads" that I actually stepped over it to get into house as I didn't want to track in the mess! I tossed it after just a couple of months. Such a shame, because it looked great the first day... October 9, 2012
good looking design but way too high for my doors. I expecially liked the long length of the coir mat but found out that it was way too thick. We keep tripping on the short one outside (we bought a long and a short) and the one we wanted inside will not let the door open or close. Better for someone's house with a high stoop. The green color was not as bright as described! It was pretty much a waste of money for us. Sorry. December 10, 2012
Love them! 3rd time I've bought them!!! This is the 3rd time I have bought these French Court Coir mats. I buy them 2 at a time for my 2 back doors leading to the back porch. I replace mine every two years but I always seem to go back to the same design. They would last longer if there was some protection over them but I leave them out all year long exposed to the elements and though they still are nice and thick after 2 years the paint eventually blurs and I like for mine to look crisp and new. Absolutely love them! November 12, 2012
Classy entry look I have double front doors so I ordered two of the large size in black and they cover the entry doors perfectly. (Measure your door first). What a classy look! The only thing I have noticed after several days is that the mats seem to be "shedding". There are straw hairs everywhere. I am hoping this is a temporary thing and that they are just settling. The look is compromised by the errant straw hairs. November 29, 2012
Simple and elegant pattern. Great first impression. I love it for its classic style but yet uncommon pattern for a coir mat. Seems very durable. Would have wished wider size for double door entrances. January 4, 2013
Nice statement mat Looks just like the photo. I ordered a second one after the first arrived as I was very pleased. January 2, 2013
Perfect This is exactly what I was looking for. Heavy and thick. It does not shift at the front door and the price was great. December 27, 2012
Lovely doormat I love this lovely coir doormat. It gives a classic and welcoming appearance to my front porch and goes beautifully with my green front door. All in all, this really freshened up my entry. I have received compliments on this mat. November 30, 2012
Eye-catching entry! This mat is great quality, thick and luxurious, with a well-done design. It looks terrific in front of my door, and really livens up the whole porch area. I'm very pleased! December 7, 2012
Great quality & design This product is sturdy and is a nice mat for an entrance way to any house. I highly recommend it. December 14, 2012
I absolutely love it. I absolutely love this mat and the classy touch it puts to my back door entrance. However, I am on my third one. They do not wear as well as I would hope, especially if gotten wet. Yet the price is reasonable enough to justify frequent replacements which I will continue to do. November 8, 2012
Beautiful mat- did not last a year I am replacing my mat after a year. Absolutely loved the design, but it shed a lot and is very shabby looking now. I do like the design and as there is 20% off right now, I have decided to reorder another mat for the holidays. November 8, 2012
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Product:RD207-French Court Coir Mat