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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Floor Stocking Holder 4.7 5 15 15
Who needs a fireplace? I grew up in a home when a traditional Christmas stocking morning. I have struggled for decades with stocking holders that never could support a full stocking. I ordered 2 of the floor stocking holders and I love them. They are strong, sturdy, and slender. Ideal for any space. November 24, 2012
Nice Quality ... I love Ballard Designs. Never been disappointed with their products. This Stocking Holder is going to work out great. I had no place to hang heavy stockings until this purchase. May 23, 2015
Very happy with purchase. The stocking holder is great! I use it to display cross stitched stockings. It looks traditional and the base is nice and heavy so the stockings won't tip it over even when they are filled. March 14, 2015
Great Product I feel in love with idea of this sturdy stocking holder last year and bought 2 of them after the holidays and never even opened a box until early December this year. The item was as described and went together well but a bit lopsided but it was an easy fix. I didn't realize that as study as the product is it should only be recommended to be placed only on a hard surface. It is unstable on a plush carpeted area. With a regular visiting toddler I was concerned for her safety. So, changed it up from a stocking holder to a Christmas card display..... it was a great focal point for guests who saw their card displayed. As card maker myself, I am going to find a way to display my everyday cards and never put this item back in the box like a Christmas ornament. December 31, 2014
  • 2015-08-03T10:48:21.086Z
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Product:HC719-Stocking Holders
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