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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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File Storage Ottoman 4.1 5 13 13
Better than I expected I needed a place to store the hanging files in our old computer desk because I am going to replace the desk with more of a writing table. I am planning to purchase the Whitley desk from Ballard. So the storage ottoman is perfect - well made, castors roll easy, top lifts easily but not too easily that my one-yr-old will be able to get into it. The top also stays up while I am looking for a particular file. I love this addition to our home office - what a great alternative to a plain, old file box. March 7, 2013
Very very poor quality and damaged I usually do not waste my time writing reviews, I just return the product. But this item is so not what I expected that I had to. Not sure where the other reviews came from but the ottoman I received (after waiting for it 6 weeks) had nails sticking out from everywhere and the fabric was ripped up in 4 places. The seat was unevenly set atop the filing area and the seat hinges were barely screwed in. Very poor quality and craftsmanship. January 4, 2013
Nice item I loved the fabric texture, color and design. I love the idea of an apolstered file cabinet as it is so homey for an office. The lid hinges were not applied evenly so the lid is a little off-kilter. It should really be fixed but I don't have the time or patience for a return. I like the item regardless. May 31, 2012
Sturdy, functional, attractive This is a great product. It holds a lot of files, is extremely well made, and looks very nice. Sturdy lid stays propped open when accessing files. Perfect organization solution for keeping up with filing and having documents handy, without needing to make a spot for unstylish filing boxes or cabinets. May 31, 2012
Far better than I even dreamed of!! I wish I had ordered this file storage ottoman years ago. The quality is amazing. I loved being able to choose my fabric, and the real thing is even better than the photo of the fabric. The file cabinet is extremely sturdy, and I was impressed with the ample storage. The rollers allow me to store the ottoman under a table in my living room, then pull it out to get to my files or to use the ottoman for seating. Terrific quality and value! April 2, 2012
Very pleased Very pleased with the quality and appearance of the file ottoman, and it works great for file storage. It is comfortable to sit on, rolls easily, and blends in very nicely in the room as an extra seat or foot rest. This has worked out beautifully as a way to have some office storage in the living room. November 19, 2011
Works hard, looks good I've bought two of these now and they're an excellent way of hiding your filing. My first was in the Document fabric and it's just gorgeous; the second doesn't look quite so fabulous as I chose a very plain fabric (necessary to work with the rest of the room). Possibly a little tall for an ottoman (doesn't stop me putting my feet up) and works as a small coffee table too. Seems well made, solid, hinges behave well. Of course, allow *several* weeks for arrival. September 15, 2011
awesome product, missing key feature I really like this ottoman. They did a great job, and I love the fabric. The only thing missing is a piece to keep the lid open while I'm filing. The arm is so bendy that is has a habit of falling closed on my arm while I'm filing papers. Nothing a zip-tie can't fix I'm sure. June 25, 2011
Stylish, practical and well made This storage ottoman is not only built to last for years, but it is a stylish and properly-sized addition to any room's decor. It's tall enough to double as seating, has incredible hanging file space, plus extra storage for binders or other files. The heavy-duty rollers are a nice touch, too. I could not be happier with my ottoman and am thinking about getting another one. Highly recommended for anyone with a home office. March 16, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SO127-File Storage Ottoman