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Ballard Designs
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File Storage Ottoman

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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We offer free swatches of all our fabrics. $6.00 Shipping and Processing. Ten swatch maximum.

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File Storage Ottoman is rated 4.1 out of 5 by 17.
Rated 5 out of 5 by from Better than I expected I needed a place to store the hanging files in our old computer desk because I am going to replace the desk with more of a writing table. I am planning to purchase the Whitley desk from Ballard. So the storage ottoman is perfect - well made, castors roll easy, top lifts easily but not too easily that my one-yr-old will be able to get into it. The top also stays up while I am looking for a particular file. I love this addition to our home office - what a great alternative to a plain, old file box.
Date published: 2013-03-08
Rated 5 out of 5 by from Exquisite and sturdy. Purchased this on sale in Document Brown and I was very pleased with the product. It took about 3 weeks to be delivered via UPS.
Date published: 2013-03-22
Rated 5 out of 5 by from Great I had this done in an orange velvet. It is super great. It arrived within the indicated time frame and in delivered excellent condition. My husband's office is small and this fits in nicely as a file cabinet and coffee table.
Date published: 2015-07-03
Rated 5 out of 5 by from Sturdy, functional, attractive This is a great product. It holds a lot of files, is extremely well made, and looks very nice. Sturdy lid stays propped open when accessing files. Perfect organization solution for keeping up with filing and having documents handy, without needing to make a spot for unstylish filing boxes or cabinets.
Date published: 2012-05-31
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SO127-File Storage Ottoman
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