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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 65 reviewers.
Rated 5 out of 5 by Gorgeous and Plush What a high-quality cushion this is, and the fabric we chose (black-striped linen) is perfect in heft and color palette. We were hesitant about getting a bench for lack of comfort, but this cushion makes it far more comfy than our nicest dining chair! Now it's our family's first-choice seat at the table. Thanks, Ballard! December 20, 2012
Rated 5 out of 5 by nice sturdy fabric this is the perfect cushion for my built-in mudroom bench. just remove the tie-backs and it looks custom! December 20, 2012
Rated 5 out of 5 by A Must Have for the Bench It really makes the bench comfortable and complete!!! Highly recommend it. December 10, 2012
Rated 5 out of 5 by product is great Very comfortable and worth the cost. Fits the bench perfectly. December 7, 2012
Rated 5 out of 5 by Beautiful Bench I ordered the bench and the cushions for it. I love the bench and the cushion, well made and a beautiful color-- works perfectly in my room for extra seating. I put it under the flat screen tv, when not in use -- and it is a great size for that use. Also, the bench arrived (the first time) damaged and my husband refused delivery, I called the customer service number and they replaced it right away. Great online buying experience. November 30, 2012
Rated 5 out of 5 by Very well made I had been looking at this cushion for a while but never had the time to order it. When I moved I sat down and took the time. It is exactly what I was looking for. Fits my bench perfectly and is nice and thick. It is very well made and gave me the finishing touch I wanted for my bench. November 17, 2012
Rated 4 out of 5 by Nicely constructed I LOVE my three-seat bench and was beginning to worry that the cane seat might wear out, so I purchased the cushion. It's well-made, a nice color (sand), but it's a little too stuffed for my preference. The cushion is about three inches deep -which compacts as you sit upon it, but it's thicker than I envisioned. My cat absolutely loves it, so I guess I have to keep it:) August 6, 2012
Rated 5 out of 5 by Bench Cushion I couldnt be happier with the cushion for my farmhouse 2 seat bench. The colors are wonderful, and the quality is top notch. It looks great! April 6, 2012
Rated 5 out of 5 by finishing touch for ballard counter stools these cushions are the finishing touch for my Ballard farmhouse stools. very happy with the quality and workmanship. December 17, 2011
Rated 5 out of 5 by well made cushion nice and thick, well made cushion. fits bench well. quick delivery December 8, 2011
Rated 5 out of 5 by Exceptional Quality The quality and price of the cushions exceeded my expectations! November 18, 2011
Rated 5 out of 5 by It worked out perfectly The bench came in a timely fashion and we loved the color (off white), the height and look in total. We chose an off white quilted cushion, which is plush and soft and comfortable. The bench sits right beneath a double window in our bedroom and sets it off really well. We are happy all the way around! October 20, 2011
Rated 5 out of 5 by Farmhouse Cushion Just Right I ordered this cushion about two years after ordering the Dorchester 2-seat bench. I ordered fabric samples, chose the "Bark Twill", ordered it, using a 15% discount coupon, and received the cushion in a nice packing box within one week. The color was exactly as ordered, the cushion is nice and thick, and the tie-ons keep it in place when my Scottie dog, Gus, jumps on it. I see that someone in the Ballard family has a Scottie who is in several catalog photos--another reason to order!! Thanks, Ballard, as usual for excellent products. September 30, 2011
Rated 5 out of 5 by This cushion was just what I hoped for it's puffy and substantial and fits the bench perfectly. The price was right September 21, 2011
Rated 4 out of 5 by Good quality Love the cushion, worth the wait time of over 2 months, questionable! This seems to be the norm with this company. July 16, 2011
Rated 5 out of 5 by great cushion!!! I bought this cushion for my office chair and I love it . It has not compressed or become compact in any way and I would buy it another one if I needed it. July 15, 2011
Rated 5 out of 5 by Great Product with excellent quality I love the look and plushness of the cushions. They look so pretty and are so soft to sit on. I get compliments from everyone who comes into the kitchen. I would highly recommend them. June 27, 2011
Rated 5 out of 5 by Best cushions ever The cushions are exactly what I wanted. I should have ordered them 2 years ago. June 18, 2011
Rated 3 out of 5 by Quality Control wasn't what I was expecting In assemly of the bench, the holes did not line up. I had to use a drill to make adjustments. Won't be seen, however the 'factory' jigs in pre drilling need to be inspected - was a hazzle. April 8, 2011
Rated 5 out of 5 by Thick and substantial Very pleased with the product. I actually bought 2 and placed them side by side for a window seat. Looks terrific. March 30, 2011
Rated 4 out of 5 by Cushion is beautifully tailored but not resilient The fabric and tailoring of this cushion are superb, but the soft poly fiber is a little too soft and the cushions are already looking flat. It probably would benefit from having a foam core wrapped with the poly fiber. March 19, 2011
Rated 5 out of 5 by I love this bench! This bench is just what we needed. It sits at the foot of our bed and is just the place to put our shoes on as well as give our dog a step up to the bed. I bought a crimson red cushion for the top and love it! March 17, 2011
Rated 4 out of 5 by Looks Great The color is soft and appealing and the finished look of the cushion looks great too!! I use it on my counter stools which have backs on them and these cushions work great. March 16, 2011
Rated 5 out of 5 by The color of this product was true to online & catalog descriptions. Cushions fit very nicely on Farmhouse Bench. A wonderful addition to a well crafted bench. Added a warm touch to our entry! March 16, 2011
Rated 5 out of 5 by Beautiful and versatile piece. This cushion exceeded my expectations both in looks and comfort. I am using it on a custom built window seat (I removed the ties) and it looks perfect!. The color is true to the website, it is very well made and incredibly comfortable. I have already purchased this cushion in a different pattern to vary my decor - love it! March 16, 2011
Rated 3 out of 5 by beautiful, but doesn't stay in place on chair I am a big fan of Ballard Design, but have to admit, I am a bit disappointed in this cushion. It looks beautiful when it is initially tied to the chair, but everytime someone sits on it and gets up from the chair, it shifts and is skewed. It is then difficult to move back in place because of how the ties hold it in place. I am constantly having to adjust the cushions. March 16, 2011
Rated 5 out of 5 by Beautiful tufting I love my cushion's.The fabric look great and I love the hand tufted finish.I would recommend these cushions to anyone, because they look great with any decor. March 16, 2011
Rated 4 out of 5 by This product is comfortable but does not fit well onto the bench. The 3-bench cushion was soft and comfortable. The down side to the cushion is that it does not fit very well on the bench. March 16, 2011
Rated 5 out of 5 by Very comfortable! Love these cushions! I've lined my hearth with 6 of's like I added another sofa in my living room. Of course, we move them to the floor when we're lighting a fire in the fireplace :) March 16, 2011
Rated 5 out of 5 by Bench is made well - very sturdy. I love the bench - so do my cats!We also use it at the dining table for extra seating. March 16, 2011
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Product:FC083-Farmhouse 2-Seat Bench Cushion

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