Rated 5 out of 5 by joesy Love it so far
Ordered it in Trilby Basketweave Natural so a very basic color to be sure, but a pretty one. Fabric on the sofa is actually softer than the small swatch I pre-ordered so I was happy about that. And it feels like it is going to wear well. Upholstery job is quite nice. This is my second piece of Eton - I have the chaise as well. And I'm still really pleased with that purchase. I think the sofa is comfortable as well as nice looking. The back cushions are firm-ish, but I like that (and it means I don't have to redo every cushion every single time someone sits on it.)
I'm very pleased.
February 12, 2015
Rated 5 out of 5 by Maudipearl Just what I ordered
I ordered this sofa because it was not too deep. I wanted a firm sofa too. Ordered it in purple velvet and it is just what I wanted. However the back cushions could/should have been filled fully to the all the corners.
December 21, 2014
Rated 5 out of 5 by mymshope One happy customer
We ordered the Eton couch and two Eton club chairs, all three pieces we had upholstered in different but coordinating colors. All worked very well together and we are thrilled that we were able to accomplished all this on-line with sight unseen furniture.
I cannot speak highly enough of the quality, comfort and overall positive experience with Ballard Designs.
June 5, 2014
Rated 5 out of 5 by malibumermaid Great Value and Nicely Made
I now have the sofa in the off-white twill and am very satisfied with the quality and comfort. It looks like a much more expensive sofa. I was worried that the walnut legs might be too light as I was hoping for more of a expresso finish, but the color was just what I was hoping for -- so know that the walnut is a little darker than pictured online. It is just perfect. I also ordered the chair and ottoman and am equally pleased. My only complaint was how long it took from order date to arrival. Ordered in Nov. and it wasn't delivered until late Feb. I believe. But I can't complain because I ordered it when I received an additional 20% off, which is a great deal when you are talking a relatively expensive purchase!
May 3, 2014
Rated 5 out of 5 by Jena Love it!
Purchased this sofa in the spa velvet fabric for my casual living room. The fabric is yummy and better than expected. I have it paired with Celine Cheetah rug and the London coffee/side tables. So far...the room looks awesome! Thank you Ballard!
March 14, 2014
Rated 5 out of 5
by 1906Vintage Perfect!
A custom piece that is very comfortable, stylish, quality made, durable & reasonably priced! For once, nothing had to be sacrificed!
1st, I would point out the lower reviews marks are directly because of their personal fabric choices. They otherwise they seem to give it good marks. I was worried like anyone else to order such an item sight unseen. When I ordered there was only one review posted (by ElleStyle). Her review gave me piece of mind, since my living room is also small & would look funny w/anything large or overbearing. I wanted a full sofa despite this & the Eton turned out to be a perfect choice!
I opted for fabric swatches ahead of time & reviewed them fastidiously before pulling the trigger (on a non-returnable sofa!). I have 2 small dogs so the fabric choice was incredibly important. So I tested the spot-cleaning ability on the swatches before settling on the black & sand striped Sunbrella. Its not only incredibly striking, but spot cleans like no other. I would upholster EVERYTHING in it if I could! It's an amazingly incredible & unmatched fabric if you have furry friends, children or otherwise messy inhabitants of your home! It's simply quite brilliant! I can't say enough about it. There's no other way I would be allowed to own a cream colored sofa. My little ones have continually gotten their dirty paw prints & who knows what else all over it. The naughty one has even (& I hate to say but its true) urinated on it. The dirt wipes up with ease and the urine has literally sat on top of the fabric, refusing to be absorbed into the precious lower layers. I am able to easily clean all their horrible messes off like magic! Yes, its not the most luxuriously soft feeling material to the touch, but its not stiff & works just fine. Appearance, cleanliness, and longevity is more important to me anyhow. Plus, unless your bear-skinned, do you really feel the softness of the fabric? Heck, if you are bear-skinned, I'd still throw a soft blanket down 1st!!
The upholstery job seems quality to me. [I think you really have to consider the fabric w/the item in question.] The stripes line up perfectly as you can see in the pic I posted (taken minutes after delivery). And the slight wrinkling in the front of the cushions has since smoothed itself out with use.
My only teensy issue with my sofa is that the walnut stain I chose for the feet is far more deep RED mahogany than I would have ever expected or liked. The Eton, unlike other BD pieces, sadly only offers 3 stains. Ordering again, I would have opted for black. (I do not care for red-toned wood! I only afterwards learned the wide spanned color interpretation of "walnut"!) Luckily its really not such a big deal. You can hardly see the feet anyhow, behind the coffee table, & if I ever get a wild hair I am sure I can quite easily sand & re-stain myself. For now, its really not so bad. I still give it 5 stars!
Beyond that, the wait, as others also describe, was long. I wasn't about to order it until we closed officially escrow. So we had an empty living room the entire 3 months afterwards waiting for it. There was also some mix up w/my ph# and my interaction w/Ballard CS reps were a bit less than desirable. The couple reps I dealt with seemed inexperienced & did not provide the shipping co w/my updated ph# as they said they would, which ultimately delayed my receipt a few more days. Nonetheless, once everything was straightened out, the actual delivery itself was seamless. The delivery company was very professional, unpacked & placed the sofa where I asked (smack in the middle of my empty living room!) & took all the packing debris w/them.
I will absolutely continue to order from Ballard (in fact I am doing so tonight!)- including custom upholstered, despite the wait. The quality is great & the prices are competitive based on what you get for your money, especially when you can catch a sale!
January 12, 2014
Rated 4 out of 5 by timeonmyhands Great sofa, but pick a softer fabric than Trilby basket weave.
The sofa looks great. However, the fabric I chose, Trilby basket weave in Drift, is a bit stiff. It is also creasing after just a few weeks of very little use, so this is concerning, as I'm wondering how it will hold up. The color is great, as it blends equally well with grey or beige. I've also ordered a recliner in the same fabric, which has not yet been delivered, so I'm hoping that this was a good choice. The price was good, and the Eton sofa is great for a smaller space.
November 22, 2013
Rated 2 out of 5 by ASIM Decent
Reasonably comfy. Hated the fabric I chose. But one of the best values out there for a stylish english roll-arm.
November 8, 2013
Rated 5 out of 5 by ElleStyle Affordable Elegance and Quality
First, I have to say that in general I love Ballard! Excellent quality, choice, and style every time! I bought the Eaton Sofa because I loved its elegant lines and was sold on its construction, and I wasn't disappointed. My house is small, and this sofa fits perfectly -- the rolled arms making it less bulky -- and is super comfy. I chose Tuscan Vine without ordering a swatch, one of the indoor/outdoor fabrics. It looks exactly as pictured and the upholstery is expert, with the elements of design perfectly matched. I have dogs and cats, and this fabric choice gives me peace of mind without sacrificing looks. I just love my sofa! I chose the Leyland armless chairs in toffee check to complete my living room suite, and it looks coordinated without being matchy-matchy (which I dislike, preferring an eclectic look). I just ordered the rattan bench to add a little extra seating off to the side of the room. Couldn't be happier.
September 14, 2012