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Ballard Designs
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Eton Club Chair

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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We offer free swatches of all our fabrics. $6.00 Shipping and Processing. Ten swatch maximum.

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Eton Club Chair is rated 3.7 out of 5 by 15.
Rated 5 out of 5 by from Perfect slightly smaller chair We purchased 2 Eton Club chairs for our remodeled sunroom. We needed a slightly smaller chair, but didn't want to sacrifice comfort. I'm 6' and my wife is 5'3", and we're both comfortable for a fair amount of time. Workmanship is top notch, and delivery was smooth. Really worth the wait.
Date published: 2016-11-20
Rated 5 out of 5 by from Excellent quality and perfect size This was my first experience ordering custom chairs online without the benefit of ever sitting in a sample chair! I was nervous to say the least. I ordered matching chairs in coco tweed and am so pleased with the products. The chairs are very comfortable and the perfect size. The cushions are firm but not uncomfortably firm-- perfect for chairs in the family room. I like the depth of the chairs as well--we are very average sized people and some chairs are just too big/deep. That being said even my very tall son in law likes the size/depth of the chairs. The quality of the workmanship was excellent and the actual fabric was a match to the sample. Great purchase!!
Date published: 2017-09-01
Rated 5 out of 5 by from Love My New Chair Buying a chair on line is risky as there is no way to know the comfort. This chair is really comfortable and is just what I wanted. I recommend this chair!
Date published: 2015-05-08
Rated 5 out of 5 by from Comfortable and beautifully crafted I was so impressed with the construction and matching of the material pattern. The two chair look like clones of each other. Perfectly done!!!
Date published: 2014-11-16
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC128-Eton Club Chair
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