Ballard Designs
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Ballard Essential Throw Pillows

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 173 reviewers.
Rated 5 out of 5 by I am very happy with the pillows. I love my pillows from Ballards. All of your items that I have ordered have been top notch quality. March 16, 2011
Rated 5 out of 5 by LOVE these pillows! I ordered two black check pillows with inserts with a single letter monogram on each. The fill is divine! The monogram is flawless. And the pillows are well constructed and stunning. I have a matching black check lamp shade in an adjoining room and automatically my home looks pulled together in a fresh and bold way. March 16, 2011
Rated 5 out of 5 by Great Pillows!!! These pillows are wonderful, very classy, I would recommend them to anyone. March 16, 2011
Rated 5 out of 5 by solid with initials embroidered on pilow looks great on sofa with other pillows. (Love seeing my initials everyday) As always Ballards' merchandise is of high quality...I'm NEVER disappointed. My only problem is that I want to order more!!!!!!!! March 16, 2011
Rated 5 out of 5 by Perfect! The pillows were exactly what I needed and the price is great! March 16, 2011
Rated 4 out of 5 by Black checked Pillows I ordered two different styles of pillows for my dining bench seating and am delighted with both styles. I went with small checks for the larger bench pillows and ordered large checks for the pillows used as back rests. My only glitch was that I didn't need the ties on the larger pillows. Thanks for the opportunity to share my opinion. J.R. March 16, 2011
Rated 5 out of 5 by top quality fabric and pillow inserts I ordered your Skyler Check pattern in pillow covers and pillow inserts this year. The quality was "top notch" and I have been very pleased. I know fabrics because I worked in the Interior Design Industry for years and saw and learned all kinds of quality. The price was much more reasonable than anywhere I could have gone for purchase. The best quality for very little cost and shipping was right on time. Love them! March 16, 2011
Rated 5 out of 5 by Habit forming! I love everything about these pillows in all sizes and all the colors I have rec'd have been true. The workmanship just could not be better! And the prices are the very best! Just habit forming...I keep looking for new places to put one....or two! bb March 16, 2011
Rated 1 out of 5 by The insert does not fill it out, the pillows look slouchy and sloppy. The insert does not fill the pillow out, they look sloppy and slouchy. I was not very happy with this purchase. March 16, 2011
Rated 5 out of 5 by The pillows far exceed my expectation! I will buy more. The pillows are awsome. The color choices Ballard provides gives a wide range for almost any project. It was easy to find the perfect pattern and color for my chairs. The quality of sewing is excellent. The quality of the product to hold up to it's use far exceeds my expectation. They don't wrinkle! The insert fluffs back up like they just arrived at our front door. So yes, this project far exceeds my expectation on so many levels. Thank YOU Ballard. March 16, 2011
Rated 5 out of 5 by Beautiful pillows I love the quality of the pillows. They match the Ballard drapery in the room. My dog also likes them so much that he ate the zipper off of one. He seems to have learned his lesson and left the others alone. March 16, 2011
Rated 4 out of 5 by Ballard basic pillows and covers are a great addition The Ballard basic pillows and covers are made of sturdy fabric and I like the edging and zipper detail. The covers have held up beautifully through the wash. You can't beat the monogramming service which adds that extra special touch to an already lovely product. Thanks Ballard! March 16, 2011
Rated 4 out of 5 by Stylish, great quality for the price! I bought two of the green velvet pillows and am very happy with my purchase. The velvet covers are soft and of good quality, zippers work well, and the pillows are a nice size and accent piece in my living room. The acutal pillow within the cover is covered with some type of plastic that makes a bit of a crinkly sound, but it is definitely not something that would deter me from buying or recommending this product. Super cute! March 16, 2011
Rated 5 out of 5 by Better than expected! These pillows are just what I wanted - only better. I'm a happy customer. :) March 16, 2011
Rated 5 out of 5 by Beautiful pillows! I bought the burlap pillows and had them monogrammed. They are not only beautiful but are great quality pillows! Could not be happier! March 16, 2011
Rated 5 out of 5 by product nicer in person than in picture. I ordered a momogrammed pillow that was very nice material and looked like I paid more than I did. Excellent service. March 16, 2011
Rated 5 out of 5 by Great options to customize at a great price! I love my fabric-and-monogram customized basic pillows that welcome guests in the den with "Bonjour!" and tell them good evening in the guest bedroom with "Bonsoir!" Two lumbar basics cheer for my team in red with "Hotty" and "Toddy." The ONLY thing that would make the basic pillow options better is the ability to customize with more letters - Lagniappe! Endless possibilities! March 16, 2011
Rated 5 out of 5 by Embroidered Pillows Absolutely love your products. Great job on embroidering my pillows. We love them. March 16, 2011
Rated 4 out of 5 by Loved my new pillow. My new pillow is great, but I thought it was bigger. March 16, 2011
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Product:FP701-Ballard Essential Throw Pillows

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