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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

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In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Entomology Plaques - Set of 3 4.9 5 193 193
excellent accents! These plaques are well made, interesting and the right price..they look far more expensive than they were. Would recommend to anyone. May 18, 2011
LOVE THEM!! Love the quality and design. They exceeded my expectations. I purchased the blackened copper finish and they look expensive, but the price was reasonable. April 15, 2011
Love these! They subtly fill in a space for me--I used the white set on light khaki walls and love the added dimension! June 11, 2011
Perfect! I have hung these on a narrow wall in the master bath. They look perfect. Exactly as I thought they would. June 12, 2011
These are great! I ordered the entomoly plaques to fill a small blank wall in our family room. They are just perfect for the space and the quality is very good. April 28, 2011
Gorgeous plaques! I chose the bronze version of these plaques and hung them in my deep sage green dining room in a vertical fashion. They are beautiful! Very pleased with them. April 6, 2011
super product love the cream colored plaques....was looking for something unique for my newly painted chocolate bedroom....these are perfect! May 16, 2011
Love them! These plaques in bronze will add a pop of color in an otherwise monochrome bathroom in shades of blue and white. June 1, 2011
Unique! So nice to find something unique to what is offered at the big chain stores! Quality is superb and sale pricing sealed the deal! May 13, 2011
Great product Beautiful but simple design. Bought them for a specific spot, but could use them all over, kitchen, living area, study, etc. Great buy! April 28, 2011
i am thinking abt returning, brown finish is kinda tacky i am thinking abt returning, brown finish is kinda tacky altho subject is great for my porch walls June 11, 2011
beautiful and reasonably priced I got the Entomology plaques in ivory. They really work well on their own or with other botanical-style art. Plus the price is very affordable. April 16, 2011
Entomology Plaques These plaques are even better out of the box and on the wall than they appeared in the picture! June 3, 2011
As Expected These Plaques are just as expected! Great Detail and Color! July 8, 2011
So happy we purchased them These are beautiful plaques. We have the set hanging as they appear in the picture in the half bath in the house. Everyone compliments us on them! March 16, 2011
entomology Plaques Nice touch to a newly decorated room. the plaques are well made and the hardware that is included to hang them is a nice touch. April 7, 2011
very cute! ...and they look great in my living room! with 3 separate pieces, you can be creative on how and where you display them! April 15, 2011
Beautiful! I was very excited to see these plaques offered once again in your catalog...they are as beautiful as I thought they would be! April 6, 2011
Love them these items look great in my office. They are thick, sturdy, and add charm. June 2, 2011
Beautiful These plaques are high quality and beautiful. Recommended! June 15, 2011
Loved the Etimology plaques Very pleased with the quality and finish. They look great in our dining room! May 25, 2011
YES! Purchased these at the original price AND even then I believe they are a bargain. They are really lovely and just FIT! March 31, 2011
I love these. The plaques look much more expensive than they are. The detail is very good and they were perfect for my need. April 7, 2011
Beautiful Product Adding the bronze plaques to the antique brick fireplace wall. Gorgeous! May 24, 2011
Excellent Purchase! The quality of these plaques exceeded my expectations! June 11, 2011
Nice looking on my sunroom wall The plaques were larger than I thought and they look very nice in my sunroom, where I have other similar items April 6, 2011
Beautiful detail I bought the white plaques and really like the overall look and style that they add to my room. April 25, 2011
Love them! Quality better than expected and my husband even loves them. June 2, 2011
Great Buy Bought for my screened porch. Look great, wonderful value. June 3, 2011
Very pretty! Saw these in the catalog and just had to have them. They look great in my dinning room! April 29, 2011
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Product:WP666-Entomology Plaques - Set of 3