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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Durham Cocktail Table 4.4 5 117 117
Perfect cocktail table This is a fantastic table for its size, price, and quality combined. I searched for months for a coffee table that both my husband and I liked...that also went with our casual, somewhat rustic decor. The size is amazing - 50" long. It complements our shelves on either side of the fireplace well, as they are also made of wood and metal materials. It shipped quickly and the item was delivered without damage at our doorstep. The wood is solid and does not feel cheap like several other designs similar to the Durham. I am always hesitant buying furniture online, but seriously, I will be sticking with Ballard Designs in the future. October 7, 2014
Great coffee table Great price .... Heavy table and nice quality. Husband had it together before I got home... He said it was easy to put together. We've gotten lots of compliments on this piece of furniture. September 25, 2014
Outstanding solid table I have come to expect no less from Ballard and this table is no exception. Quality design and solid construction. This table will hold up for years with my two young boys. September 24, 2014
Perfect Bricklayer Table This is a beautiful table! Do not let some of the negative reviews fool you. I almost did not buy the table because of them, and it would have been such a mistake. The table is well-made with quality materials. The wood has a slightly cool-toned finish which matches well with the gray metal portions of the table. The only downside is that the grooves on the top of the wood do not continue down onto the sides, but this is a very small defect. If you are looking for a "bricklayer" style coffee table, you cannot beat the construction or price of this piece. September 6, 2014
Great Table A very cute coffee table! A little more yellow than the pictures show, but overall very sturdy and a great colored wood! September 5, 2014
Beautiful value I love this bench. Perfect at the foot of my bed and works in nicely with my French style décor. I had a custom made grain sack cushion made and it is lovely with my light oatmeal and grain sack toss pillows with linen bedding. A very classic look and made well too. Love the natural fiber top and the white color which is a pretty soft off-white (no yellow). This is a very versatile piece and could be used at a dining room table, in a foyer or bath, on a porch. I love that about this piece and highly recommend it. The value to price on sale was wonderful! September 1, 2014
I wish I loved this table. In the photographs, this table looks EXACTLY like what I was hoping for. However, after living with it for a few weeks, it's really not a great table. First, while it may be a "real wood" top, it is most certainly veneered and the veneer does chip-- almost instantly. It has that sort of manufactured antique look that is okay from a distance but VERY obvious when close up. The top looks like it is planked wood, but those are just cheap grooves put in at the time of manufacture. The wood is also shiny-- like laminate floor shiny. Bottom line, if you want something that looks rustic-industrial, you really should look elsewhere. This is just too faux. July 28, 2014
Great piece I looked high and low for the right cocktail table. In working with a designer, we determined this would be the best choice. We were right. Love the lower shelf for storage baskets. The finish of the wood is a tad on the laminate side, which is why the 4 vs 5 stars but truthfully, with small children, it's easy to clean and doesn't get drink rings. You might could rough up the finish if you wanted to truly have that look. July 18, 2014
It is similar to picture, wood looks manufactured I do like my table and keeping it. The wood is not real, by any means. The lines are not straight from the machine they used to make the table look like wood planks. But you get what you pay for, and it gets the job done. July 7, 2014
Great table for the reclaimed wood look I had been eyeing this coffee table for some time. Ballard Design had a President's Day Sale with Free Shipping. With the discount and free shipping, the price point was what I was willing to spend. I like the coffee table for the following: (1# Two level's for top and bottom storage and #2) The reclaimed wood look at the price point I mentioned earlier. My only caution is that, despite checking the measurements prior to purchase, The coffee table is large compared to a love sheet, and is better suited for a sofa. Also, these tables did have a chemical smell which eventually dissipated. If you have a garage, I recommend unboxing the delivered product and letting it air out in the garage before bringing into the home for assembly. I did not encounter this odor with the side tables that I purchased. As other reviewers have mentioned, these are not individual planks, but a single sheet of parawood made to resemble planks. Regardless, I love the look and have posted a photo of the assembled coffee table. May 11, 2014
Functional Elegance Durham Cocktail table is a truly elegant piece! Its simple lines provide functionality that works with any decor. The roomy lower shelf gives added storage, allowing the top to remain free from clutter. May 11, 2014
Good quality and very sturdy I actually bought this for my husband to use as a table in his hobby room. It looks great and will hold the items he works on without moving or shaking. Plus, he likes the styling for his use. March 21, 2014
Please read before purchase. I fell in love with the pictures of this table online and in the catalogs. Unfortunately had I seen this table in person I would not have purchased due to the appearance of the finish. I have to believe the pictures online and in the catalogs were either staged very cleverly or Photoshopped in some way. The actual piece was different then depicted. More like 1970's fake wood paneling. Despite this and because of the sturdiness of the piece, I chose to keep them hoping I would warm to them and fall in love with them again. Sadly this did not happen. first the table wood is real wood, it appears to be wood pieces pressed together. These are heavy substantial pieces of wood, a plus in my book. I am unhappy with the finish applied to the wood it is so overdone it makes the wood almost appear fake. It has the appearance of planks of wood, which is underplayed in the photos. However the plank lines stop at the edge instead of continuing around the corner, so that you have no doubt they are indeed fake. Why? Second I received these the end of January 2014. I already have many chips in this finish. This could be only due to substandard craftsmanship. This is not quality I would expect on a piece of furniture purchased at Ballard Designs. The Metal frame is very sturdy as well. I have not experienced the screws loosening as some others have stated. Unfortunately the finish on the metal is also chipping along the edges. Very poor quality. I would expect chipping if used for a few years not after less than 2 months of use. I could not in good judgment recommend this product due to the quality of the finish on both the wood and the metal. This furniture was purchased to be used in our family room. I would expect pieces modeled after bricklayers tables to be able to stand up to the rigors of a family room. I am so upset with myself for this purchase and so disappointed in Ballard. Now it is March and I couldn't return if I wanted. March 18, 2014
Solid table Really love this table! Great size and very sturdy. The wood is not actually planked, but still looks great. February 26, 2014
fake looking Does not look like the picture at all. Very cheap and fake. You get what you pay for...actually a little less. And there is absolutely no way to return will head up to college w/our son. I regret buying this... February 24, 2014
Durham Cocktail Table The Durham Cocktail table is perfect!! As with all of Ballard items, the cocktail table is well built and beautiful. I love the clean lines and the lower shelf. It keeps my livingroom from feeling cluttered. I also have the Durham Console table in an adjoining room. Both pieces are constructed of solid wood w/ a sturdy metal frame. The wood is nicely finished on both. I would definitely recommend this item. January 16, 2014
Great piece of furniture, durable and attractive I purchased the Durham bookshelf several months ago for my Tahoe vacation house, and liked it so much we bought this matching coffee table last month. It looks very attractive, it was easy to put together, and it stands up to my 4 year old boy who has to climb on everything. It's just rustic looking enough for the mountains, but still looks polished and classy. Love the shelf below for baskets to hold books and games. Well worth the price! November 6, 2013
Absolutely Gorgeous This is the perfect piece for our living room. Highest quality and really beautiful. October 27, 2013
Beautiful table! This table was everything we hoped it would be. The color was true to its picture in the catalog, the assembly was extremely easy, and it looks great in our living room! Thank you, Ballard, for another quality piece of furniture! September 28, 2013
This table is better in person! I love my table and its better in person. Its great quality and will last for years. The wood is beautiful and compliments my room. I bought this and the matching nesting tables and it makes my room so beautiful. Thank you Ballard for making great quality furniture! I was also impressed by the way it was shipped and how easy it was to put together. September 17, 2013
Beautiful Table This table is just as pictured. The wood is solid and the color is absolutely beautiful. The assembly was exceptionally easy. Took about 45 minutes. We are happy with our new table. August 30, 2013
Beautiful - Just what I was looking for! Perfect size and great price - especially considering the multitude of similar tables on the market for more money that do not offer the lower shelf! Materials and finishes on wood and metal surfaces are quite lovely... Sort of a "driftwood/beachy - meets - urban/industrial" aesthetic. Love it. PS: One of the "floor protectors" (screws in to bottom of each table leg) was missing. Called Ballard and they're sending a replacement right away. No big deal. August 26, 2013
elegant looking table Good looking table makes the living room elegant but not overly formal.Assembly was very easy. August 8, 2013
Beautiful table Beautiful wood color and great quality! We love it! August 7, 2013
Looks great, easy to put together I am very impressed with the coffee table. It seems good quality for the price and was easy to assemble. August 7, 2013
Great table! I have been looking for a table like this for a while. Found a few, but I kept coming back to this one. I finally ordered it along with the square table for my new living room. It looks great! The finish on the wood is really nice and it took me one hour to put the two tables together. July 10, 2013
Beautiful table, solid construction Many companies have versions of this table right now, but I liked the fact that Ballard's had a lower shelf, rather than just an open space below. The price was reasonable, as was the shipping charge. I'm very pleased with the quality of the table. It's solidly constructed (assembly required), and the materials are nice. My family & I don't baby our coffee table -- if you can't put your feet up on it, I don't want it in my house. I'm very pleased with this product and believe we'll be enjoying it for many years to come. April 29, 2013
Exactly As Pictured I was hesitant to buy at first because a lot of the reviews said the table top was fake wood and the color was not as pictured. I emailed customer service to ask about the wood and they confirmed (within a day) that is was real wood, so I took the chance and bought it and I couldn't be happier. It is nice and sturdy and I think it looks exactly as pictured. The table top has a shiny coating on it, which I wasn't expecting but it still looks good. It comes unassembled, but it was super-easy to put together. February 22, 2013
Solid table We ordered this table and the nesting side tables for a new family room space. While I agree with other reviewers that the color of the wood top is a little lighter than portrayed on the website, I still like the tables. They are heavy and sturdy and decently made. The mango wood isn't mahogany, but it is solid wood, and that is what we wanted. (It was a small surprise to me that we had to put the coffee table together, but it's probably my fault for not noticing that in the product description.) Overall we like them and will keep them. February 2, 2013
Even better than what I expected I can't comment on the assembly, my hubby had it put together by the time I came home from work. It was a wonderful surprise. Fast Delivery. The picture doesn't do it justice- it really is beautiful, heavy - great quality, and more affordable than other places I'd seen this style table. Maybe once I get a bigger place in the future, I'll add the bookshelves and side table to it. The bottom shelf at the bottom is so useful. Love it, don't even hesitate, it's worth it. February 1, 2013
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Product:TE116-Durham Cocktail Table

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