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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Express orders received by 3 p.m. EST are shipped the same day.
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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Durham Cocktail Table 4.4 5 107 107
Love the table! The table is exactly as advertised and I love it in my room. Best table for the money! August 12, 2011
Looks great and I love it! I looked for coffee tables everywhere I went and this one takes the cake. For about $200 less than similar tables you can not beat this... it looks far nicer than any of the rest! Easy to assemble too. All my visitors say "I love that table!" and that makes me happy! August 12, 2011
Love love love this table! I had looked at several similar tables in local shops and all were MUCH more expensive. Plus, this table has a smooth wood finish, which is a plus for me since I have a 5 month old who I don't want to get splinters from my coffee table! The wood has a gray undertone which is beautiful, and the shelf underneath is great for storage. I did have to wait several months, as the table was backordered, but it was worth the wait! August 12, 2011
Great table for the price! I love this table. It wasn't expensive and it looks great. I think the wood top is beautiful and not at all fake looking. What you see in the catalog/online is exactly what you get. My only complaint is that it is not all that sturdy. I am constantly tightening the bolts. They come loose very easily. Plus, the table shakes every time someone bumps it or sets something heavy on it. We have it in our family room so it does get abused quite often but for the price it looks wonderful. As I said before, you get a great table at a very reasonable price. July 24, 2011
Not as pictured Sadly I am not happy with this table. The reason is because of the color and fake look of the "wood tone". I am returning this item. I wish I had read the comments before I ordered. July 16, 2011
LOVE this table It's absolutely beautiful, and looks exactly the same in person as it does in the catalog and online. I've received many compliments on it as well. March 30, 2011
Beautiful looks, good quality This table is gorgeous. It has a lovely "reclaimed" look to it, but has a smooth, durable wood finish. It took me forever to get it, because it was on back order, but well worth the wait. The table is used in our family room. We've had it for about 6 months...it receives very heavy use and has held up very well. This table is a bargain for the price! March 20, 2011
This table looks great! Love this table! I've had it for 6 mos. The quality is very good. The metal frame is sturdy and the top has a nice distressed finish. It was very easy to assemble. It looks great with my casual white couch and chairs. I think it is versatile enough to be used in either a casual or formal setting. March 16, 2011
Awesome Table My wife and spent months trying to find the perfect coffee table and were finally able to find it here. This table is great! It has that vintage feel and it well made for the price. One thing of note is that the color of the actual table is slightly lighter than in the picture. I recommend going to a store and seeing the table in person before purchase. March 16, 2011
Great looking and durable Purchased this table shortly after having my son and was pleased to find that corners aren't sharp, banging toys on the top has yet to leave an extra dent and it is super sturdy for him to pull up on. The only flaw is that the coating on the metal frame does scratch off, there was one small line when we opened it, but life has added a few since. Overall I love it, beautiful yet very functional. March 16, 2011
This table looks great and expensive! I ordered this table mostly because of the cost. I have two small children and knew it would take a beating. Well, it is so sturdy and I cannot believe how great it looks. I constantly get compliments on it and also get asked if it was hand made for us. It really is a show piece. I am very happy with our purchase. March 16, 2011
If I had it to do over, I'd buy a different table From far away (i.e. photos) I love the look of this table, but in person, you can tell the "distressed wooden top" is fake and cheap looking. Also, the dark coating on the metal has already started chipping off (I just bought the table in the beginning of December 2010) and leaving little white areas. During assembly, you have to screw together all the metal pieces and now I have to tighten the screws every other week or so or else the table makes clanking noises every time something touches it. If you're looking for a coffee table for the short-term, then this could be the table for you; but if you're looking for something to last years, then I'd suggest you look elsewhere. March 1, 2011
Love the stye but color is "off" The wood tone in the catalog pictures looked great, but in reality the finish has strong white/gray tones. It's lighter and less warm than it appears in the catalog. I thought perhaps it was a fluke but the end-table that I ordered to match also has the same white/gray tone. I'll be returning both. I've included a picture of what the top of the coffee table looks like. February 23, 2011
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Product:TE116-Durham Cocktail Table