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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dupont Clock 3.9 5 28 28
Gorgeous I specifically chose the 27" clock because it's accented with an antiqued brass inner rim -- and the hands of the clock are more decorative than the other sizes, which look very simple/too plain for my taste. (I saw the varying sizes and differences in the catalog, not online.) I think the clock is gorgeous and looks fantastic. Very classy, very artistic, not at all cheap looking. Really happy with this style and size of clock. Excellent purchase. October 12, 2012
This clock is cheaply made Ordered this clock and was very disappointed. It is cheaply made and is not worth the $150. I called Ballard and they gave me 10% back. Kept it because it is pretty... and the colors are perfect for my den. Ballard's quality is going downhill!! September 29, 2012
This looks a lot more sophisticated than it is. There is no back so you have to position it so you cant see the sides or back. Cheap!I don't recommend I dont recommend. This looks better than it is. There isnt a back to the clock. March 22, 2012
Pretty and practical! Great color, great size. It beats anything I've seen in the shops. It didn't disappoint in any way. A beautiful addition to my den's decor. February 23, 2012
Unique This is not your run-of-the-mill wall clock - quite unique in its' styling. Lightweight, so a heavy duty hangar is not necessary, but it looks substantial. I love it in my room. January 3, 2012
THE DUPONT 27" WALL CLOCK Perfect....absolutely perfect! I have been searching for this color combination for quite sometime. Easy to read and lovely to look at. Buying merchandise online especially if you are looking for a specific color can sometimes be misleading but aside from the roman numerals & hands being a tad darker than the website/catlog photo, Ballards was quite accurate in portraying the item. I LOVE IT! And super thrilled that my hunt for the perfect wall clock is finally over. December 4, 2011
Cheap Cheap... its painted pressed cardboard returned it... November 27, 2011
not the quality I expected for the price The face is a sticker placed on a lightweight board, I had hoped for actual paint. It is very lightweight, I had expected it to be more sturdy. The battery compartment did not even have a cover. Not the quality I expected for the price. I returned it. October 28, 2011
Nice Clock This clock is very beautiful, and looks just like in the add. The only thing is it's much lighter and less substantial than we thought it would be. I guess we thought there would be more to it- it's quite thin. All in all though if that's not a concern with you you'll be very happy with this clock. It fills up a space very nicely. September 30, 2011
Absolutely gorgeous!! The Dupont Clock that I recently purchased has exceeded my expectations. The rich red color stands out beautifully. It has a vintage look that adds character to my family room. A big plus- it keeps precise time!! Don't hesitate to add this to yhour decor! August 3, 2011
Beautiful Accent Piece I purchased the 23" version of this clock and have only good things to say about the item. It tells time, it looks good doing so, it's quiet and it provides a pop of color to a small wall space that needed "something". The colors are rich and as portrayed online. As stated in the description, the face is decoupaged and has a slight "sheen", similar to that of a granite countertop. To my eye, this is not a detractor from the piece at all. Once again, very satisfied with this item from Ballard....it met all of my expectations. July 3, 2011
ATTRACTIVE & ACCURATE This timepiece is perfect on a VERY small wall in my contemporary stainless kitchen. It's accuracy and style make a real statement. Thanks June 14, 2011
Great purchase! The clock was the perfect scale and color for my room. It has become quite a nice focal point! June 13, 2011
A really good looking accessory piece. Glad I waited for 2 delayed shipments. Looks great in my new red bathroom. Thanks. June 9, 2011
Cheap but expensive I was terribly disappointed with this clock. It is simply a picture of an old clock printed on a piece of plastic. The hands are flimsy. It is NOT worth the price by any stretch of the imagination. I sent it back the next day. May 17, 2011
Classy Clock This lightweight clock is classy & elegant w/no audible tick-tocks which can be annoying. It keeps perfect time & has beautiful paint work. I have mine in my kitchen. May 7, 2011
Tacky It looks good online, but in person it looks cheap!!! It has an antique looked, but a nice shiny finish. I sent it back the next day, I was very dissapointed!! April 21, 2011
23" Clock This clock is a beautiful addition to my den. The colors match perfectly and it creates a focal point in the room. It is really eye catching. I love it. Ballard delivery was great. April 18, 2011
Stylish & quiet. The clock was well constructed, stylish & the mechanism was very quiet. The item came well packaged & was easy to hang. April 16, 2011
Nice large clock Our new Dupont Clock looks great on our white living room wall as an accent that coordinates with red pillows and other artwork. The clock colors are exactly as shown in the picture. The only drawback is that the instructions said to only change the time via the knob on the back, so at daylight savings time changes, we have to take it off the wall to change even tho the hands are exposed. Also, it does seem to be very slowly losing time, the little clock motor on the back may eventually need to be replaced. But on the other hand, it doesn't make any ticking or motor sounds. March 16, 2011
The clock is rich in color We love the clock. it is the perfect size and gives the room a very rich and comfort feeling with the colors . Thank you, I had been shopping around alot then I received my Ballard catalouge. i turned the page and said that it. Great presentation in the catalouge. March 16, 2011
Love the look of the clock and size. I placed the clock in a covered place on my patio and it fits great with my color scheme. Love the size and the overall aged look to it. Wonderful with the roman numerals. Keeps great time. March 16, 2011
Beautiful wall clock I love my purchase, it is exactly what I was looking for. It is true to the online picture, yet in my home it is so much more attractive. I couldn't be happier. thx March 16, 2011
Do not buy this clock This clock looks nice from far away but is just a fairly flimsy print. For the money, something much nicer and better-constructed could be had. Very disappointed in the lack of quality. March 13, 2011
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Product:AT395-Dupont Clock
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