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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 78 reviewers.
Rated 1 out of 5 by Too Small Pretty but much too small, overall not a good value nor a good buying experience. Won't continue as a customer. May 20, 2013
Rated 4 out of 5 by Love the color Love the color and shape of shades.....always have had a good experience with your company... April 8, 2013
Rated 5 out of 5 by Perfect I bought these shades in gold. They are lovely - true to the pictured color with enough opacity to let the light shine through! March 31, 2013
Rated 5 out of 5 by Very Satisfied Wonderful products for the home, top line Quality, fine Customer Service. Simply Fabulous ! March 3, 2013
Rated 5 out of 5 by Chandelier looks new! I hadn't noticed how badly my old shades had yellowed and aged until I put the new ones on. So pretty and elegant. Thank you, Ballard Designs! January 28, 2013
Rated 5 out of 5 by Makes my chandelier look new again!!! The dupioni silk chandelier shades have brought new life to my old chandelier. It really looks great!!!! January 20, 2013
Rated 5 out of 5 by Great quality, gorgeous fabric. Very classy. This shade is very nice. The grey fabric is gorgeous and makes our chandelier look beautiful. Highly recommend. January 18, 2013
Rated 5 out of 5 by Well constructed, sturdy shade Beautiful color selections, I got the copper which casts a warm glow. The shade is very well constructed and I expect it to last a long while. Good value for silk shade. December 19, 2012
Rated 5 out of 5 by Gorgeous update to existing chandelier. Besides being beautiful and elegant, these shades are sturdy and of execellent quality. No welds appear to be weak. The fabric is just the right thickness so they look perfect with the light shining through. I'll be ordering more for additional lamp "re-do's". December 18, 2012
Rated 5 out of 5 by Elegant I had purchased the duponi silk shades several years back for a set of sconces that I have and was so glad to see that you still carry them. I recently purchased five more for my dining room chandelier. They are so elegant. December 16, 2012
Rated 5 out of 5 by Great value for the price! I love the silk shades! They seem to be well made and the look is just what I wanted! And they arrived sooo quickly! December 15, 2012
Rated 5 out of 5 by Perfect Touch These are a great addition to the sconces in my bathroom. Really dresses the whole room up and great for the price! Thanks Ballard! December 10, 2012
Rated 4 out of 5 by Perfect size and color for my red chandalier The chandalier shades are great! Your wide range of colors and styles is a shoppers dream. Your design ideas are so very helpful and your pictures and descriptions make your customers feel like we're in an actual design studio. Thanks for the perfect shade of apple green! (A hard to find item). November 26, 2012
Rated 5 out of 5 by Dainty and elegant Beautiful shades for a dining room or chandelier in a more formal room in your home. They are elegant, dainty and add a great touch to both the lighting and mood of a room. I highly recommend them. November 15, 2012
Rated 5 out of 5 by The color, style, and quality of the materials used in the shades is excellent! The color, style, and quality of the materials used in the shades is excellent, and they look lovely on our kitchen chandelier. If the shades were an inch or two longer, they would be fantastic, and would cover the bulb, which still glares in my husbands eyes. November 4, 2012
Rated 5 out of 5 by These shades are beautiful and compliment the fixture. The dupioni shades perfectly compliment the nine arm iron chandelier I purchased. It is the centerpiece of my entryway and the shades soften the light and add elegance to the fixture. October 18, 2012
Rated 5 out of 5 by Just as advertised I recently bought three Dupioni silk shades for my new Petite Claire chandelier. They are gorgeous, went on easily, and are the exact shade of blue as was advertised. Couldn't be happier. August 31, 2012
Rated 5 out of 5 by The item had the good quality I'd been looking for. I purchased the shades to go with the 8-light Lily Chandelier as featured in the catalog and in an ad included in Traditional Home. The complete package is perfect in our breakfast area which is very traditional and helps with the transition from kitchen to den. Classic lines and great quality! July 4, 2012
Rated 5 out of 5 by Excellent purchase These shades are beautiful and well made. They are definitely worth the money. May 24, 2012
Rated 5 out of 5 by beautiful color and quality bought the red shades for the petite chandelier along with the matching chain cover to hang over the game table in our family room, i needed a touch of red for that corner and it worked out perfect! March 12, 2012
Rated 5 out of 5 by Beautiful These lampshades are beautiful and look great in any room. Very well made! March 8, 2012
Rated 3 out of 5 by Nice fabric and color. The fabric is good quality and the color just as I expected. My only concern is the size. I expected them to be a bit longer or "taller." The previous shades were larger and did a better job of covering the bulb stem on the chandelier. Although they are smaller I have gotten used to the new look and will be keeping them. February 25, 2012
Rated 5 out of 5 by Love, love, love the mini shades for my sconces! Shades are lovely dupioni silk and great price. The aqua/sea foam color is perfect. Good price too. I don't know why I waited so long to replace my old ones. February 24, 2012
Rated 5 out of 5 by These shades add a touch of class! The Dupioni aqua silk chandelier shades added that touch of color that was need to complete the last detail in my dining room. February 17, 2012
Rated 5 out of 5 by Wrong Size Had to sent these back as they were to small (they didnt' even cover the light socket on the light) but they are very well made and with the right fit would have been perftect. had to sent them back....:( January 11, 2012
Rated 5 out of 5 by The crowning glory to my Ballard chandelier I purchased the beautiful Ballard chandelier for an excellent price. Then, we decided it needed shades. The silk dupioni shades in "copper" were the perfect complement to our Tuscan decor. The shades can be adjusted easily to lie straight on the bulbs -an added bonus! December 17, 2011
Rated 5 out of 5 by I love this shade I love this shade. It is exactly what I have been looking for and in the color I wanted. Thanks for carrying so many colors of chandelier shades. December 5, 2011
Rated 5 out of 5 by Great product The chandelier I placed the shades on had belonged to my grandmother and it now looks much more elegant than in the past. The shades were perfect for it. December 2, 2011
Rated 4 out of 5 by This product is beautiful! Just $$$$ I absolutely LOVE these shades and the color is beautiful and EXACTLY what I was looking for, but I was a bit disappointed (and almost did not buy them) as I felt (and still believe) they are a bit overpriced. I found many other shades (other than this color) that were half the price, but the same product! Therefore, I wish they would have been less expensive as I probably would buy others in different colors, but these will be the only ones I purchase as they were a stretch! November 16, 2011
Rated 5 out of 5 by Beautiful shades. I love the shades; however, I thought they would be more "ivory" like my lamp. They are white'r than I wanted but they do look beautiful. Great products and I would recommend. November 16, 2011
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Product:LS235-Dupioni Silk Chandelier Shade

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