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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dupioni Silk Chandelier Shade is rated 4.7 out of 5 by 78.
Rated 5 out of 5 by from Makes my chandelier look new again!!! The dupioni silk chandelier shades have brought new life to my old chandelier. It really looks great!!!!
Date published: 2013-01-20
Rated 5 out of 5 by from The item had the good quality I'd been looking for. I purchased the shades to go with the 8-light Lily Chandelier as featured in the catalog and in an ad included in Traditional Home. The complete package is perfect in our breakfast area which is very traditional and helps with the transition from kitchen to den. Classic lines and great quality!
Date published: 2012-07-04
Rated 5 out of 5 by from beautiful color and quality bought the red shades for the petite chandelier along with the matching chain cover to hang over the game table in our family room, i needed a touch of red for that corner and it worked out perfect!
Date published: 2012-03-12
Rated 5 out of 5 by from The color, style, and quality of the materials used in the shades is excellent! The color, style, and quality of the materials used in the shades is excellent, and they look lovely on our kitchen chandelier. If the shades were an inch or two longer, they would be fantastic, and would cover the bulb, which still glares in my husbands eyes.
Date published: 2012-11-05
Rated 5 out of 5 by from Great quality, gorgeous fabric. Very classy. This shade is very nice. The grey fabric is gorgeous and makes our chandelier look beautiful. Highly recommend.
Date published: 2013-01-18
Rated 5 out of 5 by from Exactly as pictured It is well made and looks great. Exactly what I wanted.
Date published: 2015-08-05
Rated 5 out of 5 by from Great product The chandelier I placed the shades on had belonged to my grandmother and it now looks much more elegant than in the past. The shades were perfect for it.
Date published: 2011-12-02
Rated 5 out of 5 by from The shades look much richer than I expected The material and color is just what I wanted. Neat and well constructed. It makes my chandelier look even richer. They may tip a little on the bulb once in a while, but they are a great purchase.
Date published: 2013-11-08
Rated 5 out of 5 by from Beautiful These lampshades are beautiful and look great in any room. Very well made!
Date published: 2012-03-09
Rated 5 out of 5 by from This product is well made. The shades add beautiful drama to the dining room and pick up all the black accents. They really "dress up" the chandelier.
Date published: 2011-11-04
Rated 5 out of 5 by from Duponi shades for chandelier The shades are exactly what I wanted. The delivery service, et al, from Ballard is excellent, and I would love to order a whole room. The decor of the rooms is always an inspiration to me.
Date published: 2011-03-16
Rated 5 out of 5 by from Perfect I bought these shades in gold. They are lovely - true to the pictured color with enough opacity to let the light shine through!
Date published: 2013-03-31
Rated 5 out of 5 by from Excellent purchase These shades are beautiful and well made. They are definitely worth the money.
Date published: 2012-05-24
Rated 5 out of 5 by from very pretty silk chandelier shades I ordered these shades in the copper color, which I love! They are nicely made and have a richness to their look. They really dress up the look in the room.
Date published: 2016-02-04
Rated 5 out of 5 by from Beautiful shades. I love the shades; however, I thought they would be more "ivory" like my lamp. They are white'r than I wanted but they do look beautiful. Great products and I would recommend.
Date published: 2011-11-16
Rated 5 out of 5 by from Perfect little shade This is the perfect little shade for my chandelier-I knew that it would be!
Date published: 2014-04-11
Rated 5 out of 5 by from Wonderful Shades I had my eye on the black silk chandelier shades for 2 years. I was reluctant to purchase black, but it's just the touch my dinning room needed. The shades are very good quality and they look fabulous. When a room needs a little black, do it with a shade. I also purchased the silver buffet lamps with black shades, all I can say is stunning. I just love it. I absolutely recommend these shades, in whatever color you desire. Thank you Ballard Design!
Date published: 2011-05-08
Rated 5 out of 5 by from Beautiful shades Quality of the shades is exceptional. Would recommend to friends and family.
Date published: 2011-09-20
Rated 5 out of 5 by from Elegant Look The shades give an elegant look to my beautiful chandelier.
Date published: 2011-09-04
Rated 5 out of 5 by from I am very pleased with the chandelier shades. They are consistent in size and each gore is nicely finished. It is seldom that the workmanship on anything is this excellent. My chandelier looks lovely over my dining room table!
Date published: 2011-09-10
Rated 5 out of 5 by from Dainty and elegant Beautiful shades for a dining room or chandelier in a more formal room in your home. They are elegant, dainty and add a great touch to both the lighting and mood of a room. I highly recommend them.
Date published: 2012-11-15
Rated 5 out of 5 by from Great shades!!! Love my shades that go great with my sconces I bough here at Ballard Designs. Our little cottage didn't have an overhead light, only wall connectors. So, we decided to give it that regal, expensive look. And we accomplish it with the shades!! Great product!
Date published: 2013-11-20
Rated 5 out of 5 by from Very Satisfied Wonderful products for the home, top line Quality, fine Customer Service. Simply Fabulous !
Date published: 2013-03-03
Rated 5 out of 5 by from Classic, Beautiful and Appropriate for the Chandelier These chandelier shades are beautifully made and look perfect on our Talia 6-arm chandelier. I considered several other choices but I'm glad I went with this one. They are "just right."
Date published: 2015-01-03
Rated 5 out of 5 by from Nicely made These are very nicely made..the fabric looks better than expected. They look lovely on my antique brass chandelier.
Date published: 2015-03-19
Rated 5 out of 5 by from Very sturdy for their size The shades are very pretty and sturdy for their smallness.
Date published: 2014-08-16
Rated 5 out of 5 by from ADORABLE! the shades add such charm to the chandelier...pretty, dainty, does a great job in taking out the harshness of the bulbs, material is beautiful, size was perfect and not too overbearing taking away from the chandelier..and the shape is unique compared to all out there. enjoy..well worth it!
Date published: 2011-07-10
Rated 5 out of 5 by from Great value for the price! I love the silk shades! They seem to be well made and the look is just what I wanted! And they arrived sooo quickly!
Date published: 2012-12-15
Rated 5 out of 5 by from Perfect for my bathroom scones & chandelier. Loved these from the minute I saw them. The color was the perfect one for my bathroom.
Date published: 2013-10-07
Rated 4 out of 5 by from Perfect size and color for my red chandalier The chandalier shades are great! Your wide range of colors and styles is a shoppers dream. Your design ideas are so very helpful and your pictures and descriptions make your customers feel like we're in an actual design studio. Thanks for the perfect shade of apple green! (A hard to find item).
Date published: 2012-11-26
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Product:LS235-Dupioni Silk Chandelier Shade
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