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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dupioni Silk Chandelier Shade is rated 4.7 out of 5 by 78.
Rated 5 out of 5 by from Very rich looking Copper is a great color, excellent value, beautiful style to fit any decor.
Date published: 2013-10-25
Rated 5 out of 5 by from Gorgeous update to existing chandelier. Besides being beautiful and elegant, these shades are sturdy and of execellent quality. No welds appear to be weak. The fabric is just the right thickness so they look perfect with the light shining through. I'll be ordering more for additional lamp "re-do's".
Date published: 2012-12-18
Rated 5 out of 5 by from Beautiful shape and style. Beautiful shape and style. Sweet on a small lamp, and just what I wanted. Product is excellent. Thank You.
Date published: 2016-09-17
Rated 5 out of 5 by from Elegant I had purchased the duponi silk shades several years back for a set of sconces that I have and was so glad to see that you still carry them. I recently purchased five more for my dining room chandelier. They are so elegant.
Date published: 2012-12-17
Rated 5 out of 5 by from Chandelier shades help to make the lighting more subtle. The chandelier shades, which are ivory, are very attractive, and well made. I should have preferred them to be a bit larger, but they still add a touch of elegance.
Date published: 2014-04-10
Rated 5 out of 5 by from Beautifully detailed, yummy color I was very pleased with the quality and color of the shades. They were offered for significantly less than other comparable shades that I saw advertised on the web, so I was concerned that the quality would not be what I was looking for - but, they turned out to be perfect!
Date published: 2011-07-11
Rated 5 out of 5 by from Just as advertised I recently bought three Dupioni silk shades for my new Petite Claire chandelier. They are gorgeous, went on easily, and are the exact shade of blue as was advertised. Couldn't be happier.
Date published: 2012-08-31
Rated 5 out of 5 by from These are very attractive shades. These attractive shades updated my chandelier and made it look very elegant.
Date published: 2013-09-27
Rated 5 out of 5 by from Wide range of colors; beautiful fabric; excellent workmanship Struggling to find a chandelier shade that would survive the holiday season decor, I went with the Dupioni Silk Chandelier Shade for its classic shape and classic color (gold). The gold is soft and glowing adding to the candlelight effect and warmth so needed in the doldrums of January. These shades are made from quality silk and the workmanship is excellent.
Date published: 2017-01-05
Rated 5 out of 5 by from These shades are beautiful and compliment the fixture. The dupioni shades perfectly compliment the nine arm iron chandelier I purchased. It is the centerpiece of my entryway and the shades soften the light and add elegance to the fixture.
Date published: 2012-10-18
Rated 5 out of 5 by from Quality Product at a fair price I have a plain black chandelier. The black shades add a nice touch. Even my husband likes them! :)
Date published: 2014-01-29
Rated 5 out of 5 by from affordable class I received the chandelier shades and as with all of the furnishings I have ordered in the past I have to say I was not one bit dissapointed. The workmanship, fabric and overall look is absolutely beautiful.. I put the shades on a chandelier I order from Ballard a couple of years ago and the fixture was transformed from a beautiful fixture to a magnificent one. Thank you Ballard for helping me decorate with style. I also ordered the chevron indoor outdoor rug. After receiving it I ordered two more in a different color. My entry way looks finished now and the compliments I get are an added bonus. I put two in the entry hall and a Black and beige in my den which is black, cream with touches of lime green. Every room in my home have touches of Ballard Designs. I could go on and on but we'll save that for a later date.
Date published: 2013-11-10
Rated 5 out of 5 by from I love this shade I love this shade. It is exactly what I have been looking for and in the color I wanted. Thanks for carrying so many colors of chandelier shades.
Date published: 2011-12-05
Rated 5 out of 5 by from Lovely Shade I recently bought this shade in the gold color for my breakfast area. However, I so like the quality of these silk shades, that I also own other colors for my dining room chandelier. I change shades seasonally, and sometimes for holidays. The red is a beautiful true red (not orangey at all-), and the spa color is great for spring.
Date published: 2014-03-20
Rated 5 out of 5 by from Rich color and texture I now own these Dupioni silk shades in red (for the Talia chandelier over the dining room table) and ivory (for the Talia chandelier over the kitchen table). These are reliable shades which add a dimension of charm, quality and sophistication to our decor. The red shades are a deep shade of red (almost burgundy) which mutes the light bulb creating a soft light. So plan to install a dimmer switch so that you can control how much light you desire. The ivory shades allow the light to come through more brilliantly which works well in the kitchen. All items arrived in perfect condition and in a timely manner.
Date published: 2014-09-06
Rated 5 out of 5 by from Well constructed, sturdy shade Beautiful color selections, I got the copper which casts a warm glow. The shade is very well constructed and I expect it to last a long while. Good value for silk shade.
Date published: 2012-12-19
Rated 5 out of 5 by from Wrong Size Had to sent these back as they were to small (they didnt' even cover the light socket on the light) but they are very well made and with the right fit would have been perftect. had to sent them back....:(
Date published: 2012-01-11
Rated 5 out of 5 by from Perfect Touch These are a great addition to the sconces in my bathroom. Really dresses the whole room up and great for the price! Thanks Ballard!
Date published: 2012-12-10
Rated 5 out of 5 by from A nice change and practical, too Ten years ago, I bought these same chandelier shades in a deep red; they are still in perfect condition but I wanted to brighten my space so replaced them with white shades. The new shades are every bit as well made as the originals, allow much more light to filter through (can use the dimmer on the chandelier and save $$$$), and are just as fashionable as the red was ten years ago.
Date published: 2016-07-16
Rated 5 out of 5 by from The crowning glory to my Ballard chandelier I purchased the beautiful Ballard chandelier for an excellent price. Then, we decided it needed shades. The silk dupioni shades in "copper" were the perfect complement to our Tuscan decor. The shades can be adjusted easily to lie straight on the bulbs -an added bonus!
Date published: 2011-12-17
Rated 5 out of 5 by from Just perfect! I was concerned about how much light would come through the shades. They are not opaque. There is definitely some light you can see through the shades which lightens the actual color of the shade. So what you see online, not lit, will be lighter when lit. The silk is beautiful and definitely worth the extra $$. I had considered the linen a lot, but am really glad I got the silk for my minimally formal dining room.
Date published: 2015-01-08
Rated 5 out of 5 by from These shades add a touch of class! The Dupioni aqua silk chandelier shades added that touch of color that was need to complete the last detail in my dining room.
Date published: 2012-02-17
Rated 5 out of 5 by from Excellent quality as described in your catalog. This is my 7th dupioni silk shade I have purchased from your company, the first 6 were in red which I used on my chandelier for Christmas. The other 6 were in a champagne color in linen. I have purchased several items through your catalog over the years. Thank you for your excellent catalogs!
Date published: 2011-10-01
Rated 5 out of 5 by from Lovely color and fabric I am very happy with my Dupioni Silk Chandelier Shades! They have just the right affect in softening the light from the chandelier bulbs, but still giving off enough light. I have hung my chandelier in our newly re-modeled kitchen and it is really lovely!
Date published: 2015-01-13
Rated 5 out of 5 by from Very Elegant. I bought the gold silk shades for my chandelier. They look great in my room! They look expensive and elegant.
Date published: 2015-09-11
Rated 5 out of 5 by from Silk shades added a classy touch to the chandelier The black silk shades look absolutely stunning on our chandelier and wall scounces (which were also purchased from Ballard).
Date published: 2015-02-14
Rated 5 out of 5 by from Beautiful, quality shades I ordered the shades in black - the perfect color for the chandelier in my new home. I paired it with the Safari Brown chain sleeve. I have received many compliments. The products are beautiful and are very well made.
Date published: 2015-05-30
Rated 5 out of 5 by from Beautiful Shades Bought 5 of these shades for our chandelier. They look beautiful. Fit perfectly just below the candle lights. Softens the glare of the bulbs. Very nice ambiance. Highly recommend.
Date published: 2015-12-11
Rated 5 out of 5 by from perfect finishing touch I bought these to add to an antique chandelier from Spain that my mother had given me - they are the perfect finishing touch and completed the look in our dining room I had in mind
Date published: 2014-10-10
Rated 5 out of 5 by from Fabulous These shades are perfect. Vibrant color, just the right size and shape!
Date published: 2011-03-16
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