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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dorchester 2-Seat Bench 4.7 5 151 151
Great accent piece. Originally bought it for a different location in my house ( front door) but moved it into a coat hallway. Love the quality and durability of this product. I bought the dark brown color to match my floors and theme of the house. I think the lighter color benches would have complimented the woven rush seat a bit better since there is more "green" tones on the seat than I was expecting. Overall, great product, picture is not exact but very close. July 23, 2011
Very good quality I love this seat padding!! It is nice and thick so it is very comfortable to sit on. October 26, 2012
Love this bench! THis is a great bench, excellent quality and looks beautiful under my bay window. I only wish that they would allow for customer supplied material for the cushions that go with the bench. . . none of the cushion fabrics that they offer will work in my space, so it looks like I have to go elsewhere for the cushion. April 13, 2012
This producet looks fabulous in my entryway I really like this bench. It's functional and attractive. It's fits nicely in my craftsman style home, and it gives my kids a place to stop and put on their shoes. I ordered black to macth my staircase, but it's neutral enough to move to just about any room in the house should I decide to do so. My only complaint is that many others must like it too because it took forever to get it! It was on backorder. Then I received a second e-mail stating that it would be even longer. Fortunately that was inaccurate info and I received it when orinially predicted. All in all I'd recommend it! April 3, 2011
LOVE the bench. I bought it for an entry hall but it was a little too big for the space so it ended up in the kitchen nook for use with a 32" rd table. It's sturdy, sits comfortably and looks great. I know I will use it for extra seating when we have family and friends visiting. I'm waiting for the single bench to come in for the original space. November 18, 2011
beautiful, stylish, comfortable I just bought a custom trestle table that looks like an antique. I want new chairs, but am not ready to spend the money. In one of the Ballard catalogs, I saw this bench used as seating for a similar table, so I thought I'd give it a try. Not only does it look beautiful, it's comfortable as well. I prefer sitting on the benches! Oh, and it's unexpected. My friends comment that they'd never think to use bench seating at the head of the table. Thanks so much! July 9, 2011
Quality is excellent My Dorcester bench arrived and now sits in my entry. The bench looks even better than I expected and the quality is excellent. My husband even commented on how great it looks and staying within our budget as well! November 25, 2011
Great combination of design, function, and affordability I am very happy with the purchase. Actually it is the second bench purchased (I have the 3-seat bench, as well). I originally bought it for the mud room/back door entry, but put both in our eating nook to replace chairs. With the cushions they are very comfortable. My only disappointment is that the cushion (fabric color & pattern) I purchased for the 3-seat bench is not available for the 2 seat bench, as it seems to have been discontinued. Also, the packing was excellent and both arrived in perfect condition. April 15, 2011
great bench Love it! I got it in black and it looks great in my entryway. The only negative is that the woven part is coming up a little bit - hopefully that won't get worse. Great value for the price. November 30, 2011
Nice style, scale and quality I debated ordering this bench for some time as I was uncertain whether the color would work in the room -- online color representations are so challenging. Color is perfect. The bench is a great size and scale for the end of a queen-sized bed. Quick delivery. Love it! October 29, 2011
Great Bench! Visually opens up the eating area in my kitchen, love the look! January 5, 2012
Sturdy and well made I'm very pleased with the three seater bench. It arrived completely built, not needing to be assembled. It is very attractive. I plan on purchasing a one seater soon. November 23, 2011
I love the look of the bench I am concerned about the durability of the rush seating. It looks like it might fray in a few areas. I am very interested in your Marseille Cushions, but the color I was considering (green) has sold out. I have been watching your catalog/website for it to return, but it has not. October 6, 2011
So glad I waited I am so glad I held out and waited for this bench! It was backordered when I placed my order for the 2-seat rubbed white bench, but I promised myself I would hold out. It sits in my living room under a window. I love it just as an accent, but the extra seating it affords is wonderful as well. I have searched everywhere and have never found a bench so pretty (love the shape of the legs on it). Very well made and a great price. I just keep coming back to Ballard! March 21, 2011
Perfect Entryway Bench I have been looking for a bench for my entryway and when I saw this bench from Ballard I knew it was the one. It was packaged well and delivered quickly. This bench was just the piece I needed to warm up an empty space. I am very pleased with this purchase. September 14, 2011
Beautifully Made My happiness with this bench started when I received the box. It was packed with the most care I had ever seen. The bench is very sturdy, and well made. It is a piece that I will have for a very long time. Dont hesitate to buy it, the pictures online dont do it justice! September 3, 2011
A well constructed bench: comfortable seating I'd been watching this product in the catalogue and jumped at the sale price. Although I waited at least 4 months for the product, it was well worth the wait. I already had purchased the matching bar stools and was very pleased with their durability and comfort, so it was no surprise that I'd enjoy this dorchester bench. Looks great with my farmer's table and ladder back chairs. June 14, 2011
Love it! I purchased the bench in the green color to sit in front of a large window in my living room. It is the perfect way to add extra seating to the room without adding a bulky piece of furniture. The paint on the bench is almost striated with a cream color in under the mossy green. Very well built, I expect we will enjoy this piece for years to come! July 1, 2011
Love my Dorchester Bench! I am very happy with the bench. Many times when purchasing furniture online the pictures or products can be deceiving. I have come to find after several purchases through Ballard Designs that they truly offer good quality/material products that are exactly what you see online. That is why I keep coming back and will continue to do so. Rebecca June 22, 2011
Conveniently placed We love it! The size and color are just as anticipated. Once again, the quality of Ballard's Design are top notch and we will happily have a place to put on our shoes. September 30, 2011
beautiful bench just as advertized! and very beautiful!!! I would recommend it. may h October 30, 2011
Absolutely beautifull bench Very well made, extremely solid bench, i honestly could not be happier with this purchase! October 16, 2011
I love my new Dorchester bench. I ordered the bench in black and it came just as pictured in the catalog. It looks perfect in front of the living room window and can be used in other rooms for extra seating. September 9, 2011
Everything I expected and more! The bench is everything I expected from Ballard Designs and more. It updated the look of my existing kitchen table. September 25, 2011
It is perfect!! Have it at the end of the bed: it looks great, just the right size for a king size bed & is a super convenient place to put the duvet & extra pillows at night (rather than tossing them on the floor). August 3, 2011
EXCELLENT PRODUCT! Waited a little while for this product as it was on backorder. Love it. I needed a little extra seating in my living room area and this fit the bill perfectly. I bought a pillow for this bench and it really looks nice. Great buy! July 11, 2011
Nice bench We needed the bench to complement an unused space, and hoped that it would fit the bill perfectly. It did. The piece feels sturdy and appears to be well-constructed. Both the rush seat and the finish on the bench are attractive, we are pleased with the quality of both. June 12, 2011
Perfect as described This two seat bench is just exactly what we have been looking for over the past year. It is exactly as advertised. Very sturdy and great looking. August 25, 2011
Very good item for the price. The bench came carefully packed. I am pleased that I will be able to use it for extra seating at the table, as well as in the kitchen hallway to give the kids a place to take off their shoes. July 30, 2011
Love the proportions of this bench! This item arrived very well packaged and with no damage, it looks perfect in my guest room and is the exact accent piece I was looking for. Very useful as a luggage rack or seating in a bedroom. It appears in catalog exactly as delivered. Well made and stylish. June 13, 2011
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Product:SB143-Dorchester Benches
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