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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dorchester 2-Seat Bench 4.7 5 151 151
Great stye, quality, and versatility at a great price. I have used my 2-seat Dorchester bench as a coffee table for awhile now and I could not be happier with my purchase. I have 2 rough and tumble boys and an active Labrador, and not a nick of paint has been damaged on this piece despite many bumps and whacks. I am very particular about finish quality, and this meets my standards and beyond. I have even found my boys standing on the rungs, and they have not budged. EXCELLENT product that I would recommend in a heartbeat! March 16, 2011
excellent products Ordered two love them....Very well made and go with everything. Love the purchases as always great products. February 9, 2014
I love the look. And it' comfortable seat. Love the look. Added to our existing table. Finishes the look. February 8, 2014
Met expectations We were looking for a bench to seat 3 people comfortably. This bench meets the need. It looks nice, and is also very sturdy. February 7, 2014
Addrey Mirror and Dorchester 2-seat bench Both the mirrors and bench seat are great. This is the third Dorchester I've purchased and it's sturdy, comfy and stylist. Love 'em both. February 5, 2014
Great looiking When we received our bench, it was packaged exceptionally well. All corners were padded and protected. We bought the black bench, and it looks great at the end of our bed. We have a traditional poster bed, and we purchased the bench to "catch" the bed coverings so they don't end up on the floor every night. June 17, 2012
So perfect and pretty too! I have been searching for a nice bench for my guest bathroom, one that would not be too large or overpowering. When I saw this Dorchester 2-Seat bench, I knew it was "the" one. I bought the 1 Seat bench too, for the vanity. I am so pleased, and happy that Ballard Designs offered this in the Distressed White as it was exactly what I needed and wanted. January 29, 2014
There when you want it, invisible when you don't Sturdy, good construction. We use for extra seating. Keep under large picture window when not in use. Glad we have the cushion, as that makes it comfortable to sit on. Too high to serve as coffee table for us. 3 seat size just right. January 29, 2014
Great Benches I love these benches. I never had a spot for guests to put down their purses, coats, or other items. I did not have a spot for a coat rack, so these work perfectly. I even ordered another set. January 21, 2014
Very pleased. Solid and beautiful. After waiting so long to purchase this because I was afraid of ordering furniture online--not being able to see it and touch it first. I am very happy with the quality of this bench. January 19, 2014
Love the 2seat Dorchsester Perfect for foyer - ordered the cushion also but sent it back- bench looks great against the gold wall with red wool snowman needlepoint pillow and white painted gourd snowman sitting on the bench, a large red potted poinsettia on the floor beside it completed the look for Christmas. Sturdy little bench, packed extremely well and would recommend it to anyone. January 11, 2014
Simple & Makes a Statement My Dorchester bench came packaged very well and arrived in good condition due to a good job on the packaging. I love the simple yet statement that it sets for our master bedroom. However I do want to find a seatng cushion for it to pop but I will most likely have to purchase fabric and make my own as I am not able to locate that special item that I am wanting for this. January 11, 2014
Very pleased with this product Have only had this for a short time but it seems to be very sturdy and durable. It was packaged well and looked exactly like I hoped it would. We actually use it to sit on and I was worried if it would hold up. It has met all of my expectations so far. Great product. January 9, 2014
Rush seat very dry The design/sturdiness and overall look of the bench is excellent. But, the rush is dry/crunchy and has sharp ends poking out. I would've liked a smoother surface. Considered returning it, but decided to give it 2 coats of shellac. I know this voids the warranty, but I am much happier with the bench now. February 17, 2013
I love the sleek look of this bench. Perfect look for my foyer, just what I was going for, classy elegance with a touch of distress. February 7, 2013
Nice looking and versitle. These stools are sturdy, but very lightweight - easy to move around, and they can go anywhere. December 13, 2013
Just what I needed. Guest rooms need places for guests to put their stuff as well as a place to sit down. A luggage rack is not enough. This bench and its cushion were the prefect answer. Great looking, comfortable too. December 3, 2013
just what I wanted I love the bench and is just what I expected. I use it in our entrance way to sit on when taking off shoes, but will also use it for extra seating when needed. May 3, 2011
Great to look at - a little scratchy Great looking benches (I got two of large benches -- one as a window seat, and one for the end of my bed). But they are scratchy to sit on, and the straw breaks and comes off easily. Cushions would cure both problems, but I like the look of the bare straw... so I just have to be careful (and not let the cats anywhere near them). -- Felicia in Montrose October 30, 2012
Bench smells like a barn I've had this bench for at least a month and the woven seat still smells like hay in a barn. Thought it would pass and didn't want to keep the smelly box in the house so I threw it out. Otherwise I would have shipped it back already. The rubbed cream color is good and blended with some tables I already own, but not impressed with the "hand rubbed finish". Looks like paint was brushed on then sanded off in places down to bare wood. Very disappointing purchase. October 7, 2012
Bench good cushion not so good Liked the bench very much and it works in my space. The cushion on the other hand was disappointing especially for that price. It is very soft. The fill material is not good enough. I would have given the bench 5 stars and the cushion 1star. October 26, 2012
Love it! Love it! Love it! Received my bench in pristine condition. It was packaged like it was going around the world. The quality was fantastic and very substantial. I ordered it for a guest bedroom and it looks fabulous and far surpassed my expectations! I would NOT hesitate to recommend this bench to anyone. Believe me, you won't be disappointed. July 23, 2012
Great multi-purpose bench I bought the Dorchester 2-Seat bench to use in my living room entry area. I bought it in light green. I plan to use it for extra seating for when we have guests. I love it! July 20, 2012
Lovely bench! I LOVE this bench! It is the perfect size for my kitchen entry for sitting to put on shoes, put groceries. The best thing is that it came assembled!! July 7, 2012
Benches were exactly as pictured! The benches look perfect in my living room! Quality is great and they will look good for many years to come. I will not hesitate to order from Ballard in the future. June 9, 2012
Really nice looking bench I bought the 3 seat dorchester bench to put at the end of our queen size bed. It looks great. It arrived with no damage. May 10, 2012
Beautiful Bench I purchased this bench to use at the end of my king size bed. It's perfect. I love the color and it is very well made. If you decide to purchase this bench for any spot in your home, you won't be disappointed. If we ever needed to, we could use this bench for extra seating in our family or dining room. March 24, 2012
Recommend only for light use This piece looks very nice but we found it too light in construction for daily use. If it's just to be out in a foyer to be used occasionally to sit and put on shoes, etc. then that would be okay. The seat material is the main concern. It needs more support below the hand woven rush. April 15, 2011
Quality and value I purchased this bench for the foot of a king bed in a second guest room. It is the perfect accent. I bought the black finish and it is just as picture on the web site. I think this bench really hits it out of the park as far as quality goes. The price makes this a superior value. Sturdy and attractive, well packaged and delivered quickly; everything I've come to expect from Ballard Design. I stacked some books on it and it looks terrific even without a cushion. It will be the perfect spot for a suitcase and extra blankets. This bench is the finishing touch to my new favorite room in the house. September 14, 2013
Product is attractive and well made. The bench is very well made and supports weights of 400#s. It's nicely made, comfortable and attractive. It provides comfortable seating at the table for two people at a perfect height. I recommend it very much. The price was reasonable too. September 29, 2013
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Product:SB143-Dorchester Benches