If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
Please make your personalization selections below including entering characters (remember to scroll to ensure you are viewing all available options).
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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2Simple lines, simple forms, simply right. Our Didier Headboard is artisan crafted in Italy and hand finished in carefully distressed layers to capture the soul of a well-loved family heirloom. The scooped top rail was designed to leave a comfortable space for a favorite mirror or piece of art.
Didier Headboard features:
Crafted of solid hardwood & fine veneers
Coordinates with our Didier Nightstand & Dresser
Overall rating
4.5/ 5
Rating Breakdown2 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 star
0
2 out of 2100%of customers recommend this product.
Beautiful distressed grey color, heavy and good quality. Issues with threshold delivery. Headboard had brown stain residue, poor finishing.
PostedNovember 17, 2011
Beautiful distressed grey color, heavy and good quality. Issues with threshold delivery (had trouble reaching delivery company, they did not want to deliver unless I was home during business hours, which is not an option for those of us who work business hours, took extra weeks for delivery due to these issues.) Frame has brown residue (distress stain could ruin bedding if I did not clean.) I tried to gently wipe off with a cloth, but took off some paint in the process. :( Style was pretty, but frame should be distressed, cleaned then coated to protect. Disappointed in finish work for the price, but still love the grey color and style of headboard.
+4points
4of4voted this as helpful.
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I fell in love with the color of this headboard, and when I received it, it looked just like the picture. Beautiful detail, well made, and great price. Couldn't be happier with my purchase!
+1point
1of1voted this as helpful.
Was this helpful?helpful1unhelpful0http://reviews.ballarddesigns.com/0011-en_us/MH102/review/70490/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Freviews.ballarddesigns.com%2F0011-en_us%2FMH102%2Freviews.djs%3Fformat%3Dembeddedhtml&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__
