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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Designer Lamp Finials is rated 4.3 out of 5 by 49.
Rated 4 out of 5 by from Cute Bird Finial Overall, I am happy with the purchase. The little bird finial looks good on top of my porcelain blue lamp. It looks to have a golden hue to it but it is definitely more bronze in color.
Date published: 2013-01-12
Rated 4 out of 5 by from To fit or not I ordered three finials, one bird which is a great improvement over the finial it replaced and two pineapples for matching lamps. Unfortunately one of the pineapples fit neither lamp and the other fit both. I have contacted Ballards and the very nice woman suggested I discard the faulty pineapple and is sending me another by special handling. Ballards believes in service, I believe.
Date published: 2014-07-31
Rated 4 out of 5 by from Ballard never disappoints The bird finials were perfect for my new look. They look great with the seagrass lamp shades.
Date published: 2012-11-16
Rated 4 out of 5 by from Attractive finial And a quality piece...finishes the look of the lamp beautifully.
Date published: 2014-02-15
Rated 4 out of 5 by from Good looking, nice quality Purchased this finial for a faux-twig lamp base. It is the perfect accent!
Date published: 2012-08-17
Rated 4 out of 5 by from unusual metal finish I wanted a fleur de lis finial that wasn't bright brass, and more bronze. This one fits the bill. Not too large, so it can be used on many size lamps.
Date published: 2011-09-03
Rated 3 out of 5 by from I liked the overall look but unable to use. The threaded portion of the finial was so deep that it would not thread onto my lamps
Date published: 2012-07-01
Rated 3 out of 5 by from Pretty, but ... I bought the bird finial. It's terrific, good weight and so attractive. The problem is that it doesn't fit the lamp for which I bought it. In fact, it doesn't fit any lamp in my house. I thought lamp harps were standard size (the replacement finial I bought at my local home improvement store fit with no problem). I kept the bird because it would've been expensive to ship as return; looking for an opportunity to use it in some other manner.
Date published: 2013-05-23
Rated 3 out of 5 by from MERCURY GLASS FINIAL I have large finials (that I purchased somewhere else) that match this smaller one that I purchased from you. My new lamp was smaller so I wanted the finial smaller. Everything was great, except that the ball was crooked on the neck of the finial. Once I screwed it on the lamp it was only noticeable from one angle but, none the less, I would have rather paid a little more and had a better quality product. Ordering was easy, service/shipping was fast.
Date published: 2016-02-29
Rated 3 out of 5 by from Cute, but damaged. I really like how it looks, but the threads are stripped and so it doesn't want to stay put. Besides that, it's just what I thought it'd be.
Date published: 2015-12-03
Rated 2 out of 5 by from Threads for lamps are not correct I purchased four of these birds and they are very nicely made except for the threads inside do not fit standard lamps - too large. I kept them but had to add tape to keep them on the lamps.
Date published: 2013-02-28
Rated 2 out of 5 by from Too small for my Ballard shade I got the bone ball, and although very pretty, it's a lot smaller than I anticipated. I bought a lamp shade for Ballard Backroom and the finial does not hold the shade on the harp. I plan to go to a hardware store to find some washers I can stack to create a base for the small finial to screw onto. I'm a bit disappointed, especially after paying $70 for the shade and finial.
Date published: 2012-04-26
Rated 1 out of 5 by from Beautiful but not functional. Beautiful but not functional. This was a replacement for another one that didn't work. Will not screw onto the harp of the lamp. I've tried other finials that I have at home and they all fit correctly so this is a problem with this product.
Date published: 2013-01-07
Rated 1 out of 5 by from cheaply made I was so disappointed with the bird finial. When it arrived I quickly unscrewed the old one and went to put on the new bird finial. It did not fit. The grooves did not screw into the base. It would not stay on. I put it back in the box and but the old one back on. This might work for some lamps but not mine. I haven't had time to call Ballard for return. I also waited about 2 months for it to arrive.
Date published: 2014-08-15
Rated 1 out of 5 by from Returned it I returned the finial. The threads were recessed from the base so far that you could not screw it to the lamp. I tried it on several lamp and it didn't work on any of them.
Date published: 2011-09-07
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