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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Designer Lamp Finial 4.4 5 37 37
bird finial Love this cute little birdie. Nice detail, heavy metal dresses up my lamp. This is my third order from Ballard Designs and I have been very pleased with all of my purchases. Price was great. May 23, 2013
discreet but added interest to my home I have always found the fleur de lis an interesting decor - after visiting New Orleans - I am more taken w/ the it - the finials are on a floor lamp in the den and in the tv room also on a floor lamp - they are discreet but added a personal touch and memories to my home decor October 19, 2013
Too small for my Ballard shade I got the bone ball, and although very pretty, it's a lot smaller than I anticipated. I bought a lamp shade for Ballard Backroom and the finial does not hold the shade on the harp. I plan to go to a hardware store to find some washers I can stack to create a base for the small finial to screw onto. I'm a bit disappointed, especially after paying $70 for the shade and finial. April 25, 2012
I liked the overall look but unable to use. The threaded portion of the finial was so deep that it would not thread onto my lamps July 1, 2012
Love my Fleur de lis These are too cute and perfect for my lamps since I'm from New Orleans June 1, 2012
The Fleur de Lis finials have great coloration I had been trying to find some Fleur de Lis lamp finials to match a pair of buffet lamps that I had. Your Fleur de Lis finials were not only the correct size for the scale of my lamps, but the coloring was perfect. They look as if they came with the lamps. January 19, 2012
nautical accent The knotted rope finial is a subtle nautical/beach accent to the room. It adds a customized touch to an ordinary lamps. November 6, 2011
Returned it I returned the finial. The threads were recessed from the base so far that you could not screw it to the lamp. I tried it on several lamp and it didn't work on any of them. September 7, 2011
Love my new finial Purchased the Rope Knot Finial to replace a broken finial on a clear glass, jar table lamp. Finial arrived as pictured and lends a casual, nautical feel to my lamp. Very happy with the purchase. August 19, 2011
Perfect finial for my lamp. The bird finial is so cute on my lamp. Good size and weight. September 22, 2011
Beautiful but not functional. Beautiful but not functional. This was a replacement for another one that didn't work. Will not screw onto the harp of the lamp. I've tried other finials that I have at home and they all fit correctly so this is a problem with this product. January 7, 2013
The Bird finial is chariming Upon arival we quickly put the finial on our lamp and loved it! We are finding pleasure from the charm it adds to our lamp and the room - we enjoy its' simple elegance. Thank you for selecting this lovely item for us to purchase. April 28, 2013
Threads for lamps are not correct I purchased four of these birds and they are very nicely made except for the threads inside do not fit standard lamps - too large. I kept them but had to add tape to keep them on the lamps. February 28, 2013
Tweet Tweet Love the bird finial, a great way to update a lamp without replacing the entire thing. February 12, 2013
Cute Bird Finial Overall, I am happy with the purchase. The little bird finial looks good on top of my porcelain blue lamp. It looks to have a golden hue to it but it is definitely more bronze in color. January 12, 2013
bird finials The bird finials are a nice touch in the natural style in which I have decorated the living room. Guests admire them on the floor-style lampshades in surprise, usually touch them and always smile. December 13, 2012
It's all about the little details! These rope knot finials added just the right detail to the lamps in our nautical- themed family room. We paired them with Ballard Couture Drum Lamp Shades in Natural Linen. Perfect! December 7, 2012
Finials I ordered three of your finials, all different and all were beautiful and looked pefect on the shades I put them on!! Thank you for such wonderful quality. November 10, 2012
Ballard never disappoints The bird finials were perfect for my new look. They look great with the seagrass lamp shades. November 16, 2012
Well made and attractive The bird finials look great on my bedroom lamps and help to finish out the theme of the room. I recommend this product. November 9, 2012
A great finishing touch! You know the old saying "The devil's in the details" and that is true for decor, too. I ordered the bone finial and a new Couture tapered drum shade for an old, tired looking lamp table. What a difference! The whole room now feels updated and the bone finial just gives my old lamp a new, more polished feeling. The metal finish worked perfectly with the existing oil-rubbed bronze finish of my lamp. And the price was right for an inexpensive update. September 15, 2012
Rope Finial This finial is adorable. Unfortunately, I made the mistake of not measuring for what size I need. My lamp stem is too large for this finial so I can't use it. I'm not sending it back because the shipping is too close to the reasonable price of the finial. Maybe I will figure out a way to use it some day - it's so cute. August 25, 2012
Good quality for the price I needed a finial for an old crystal lamp--the original was discolored. The brass ball is perfect. Solid and good color--just as pictured. Low price also. Fit the lamp perfectly. August 30, 2012
Perfect Look This finial is the perfect finishing touch to a lamp and lampshade I have recently purchased. It is the perfect look! September 2, 2012
Good looking, nice quality Purchased this finial for a faux-twig lamp base. It is the perfect accent! August 17, 2012
What a cute addition! This little bird finial is a perfect compliment to the birdhouse lamp in my guest room. It is so cute! August 8, 2012
Very Cute Bird Finial Purchased this bird finial on impulse at the Atlanta Ballard store. Its very cute and works great on a funky tole lamp I have on the porch. Always pleased with Ballard! July 15, 2012
Perfect addition to the sunroom lamp The bird finial arrrived quickly and looked great on the lamp in my new sunroom. The color matched the base on the lamp so it looked like it was originally purchased with it. June 28, 2012
perfect update to an antique I wanted a new lampshade for my Grandmother's antique lamp, but needed a finial to hold the lampshade on, upside down as it were. The finial's size serves the purpose as well as blends well with the lamp's finish- thank you for helping me blend old and new together perfectly. May 1, 2012
It's really pretty! I bought the bird finial and I couldn't be more pleased with it! It transformed an ordinary table lamp into something really special, and it's perfect with my decor. I would highly recommend it for a nice and unexpected look for your lamp. April 6, 2012
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