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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dehavilland 3-Drawer Console is rated 4.7 out of 5 by 97.
Rated 5 out of 5 by from Great piece for the price. What a nice addition to my foyer! It is just the right size, beautifully styled, and quite well built. If I were not already a loyal Ballard customer, this console would convince me. Thanks for such a great buying experience!
Date published: 2015-03-18
Rated 5 out of 5 by from Great piece After waiting several months to get this item, it arrived and we were very pleased. Good worksmanship and sturdy. The item was extremely well packaged for shipping. The only draw-back is that there was a hole poked in the back of the cabinet, that obvioulsy happened BEFORE it was prepared for shipment since there was no damage to the shipping package. Since it is on the back, no prolem.
Date published: 2011-05-16
Rated 5 out of 5 by from Beautiful I love this piece! I had searched for a long time for a piece for my dining room to store wine bottles and glasses,etc. It is really well made and the color matches the other furniture in the room perfectly. I was impressed with the quality and how well packaged it was when delivered. Would definitely recommend!
Date published: 2011-12-15
Rated 5 out of 5 by from Excellent This piece arrived in perfect condition, only required assembly of feet (easy), and looks absolutely beautiful. We got the black, and have gotten so many compliments already. It is large and spacious without seeming massive and does not overpower the room. I highly recommend.
Date published: 2014-11-20
Rated 5 out of 5 by from Gorgeous piece of furniture This piece of furniture is exactly how it looks in the catalogue and online. I am extremely pleased with it's looks and storage capability. I was in need of storage and this more than fit the bill. It is very well constructed and will be with me for a very long time. When it arrived, it was packed so well that it took me awhile to uncover it! Needless to say, I would highly recommend this piece of furniture to anyone.
Date published: 2011-03-16
Rated 5 out of 5 by from Nicer than expected... This is a lovely console, with more handsome details than I expected. Sturdy and attractive. Works perfectly with our British Colonial decor. Having the extra storage is fantastic.
Date published: 2013-01-20
Rated 5 out of 5 by from Beautiful! This buffet is exactly what I was looking for. It is a solid piece and have already gotten a ton of compliments about how it looks in my place. The three drawers fit lots of drinkware accessories- wine charms, coasters, bottle openers, etc. The only think I wish it had (as others mentioned) is adjustable shelves in each door section. There is one large shelf that spans the inside of the piece. Overall it is beautiful and plan to get great use out of it!
Date published: 2013-02-02
Rated 5 out of 5 by from Better than expected! For me, this product was even better than I expected. I just love how closely it matches my exsisting cabinets and measured exactly right for the space where I needed it. The delivery guys were helpful to in advising best way of unpacking and putting together--very few steps, I was able to do on my own. It's very spacious and drawers and doors open smoothly. I highly recommend this console!
Date published: 2012-03-11
Rated 5 out of 5 by from Transformed my kitchen I recently replaced a large farm table with a small round antique white dining table. The Dehavilland 3-Drawer Console adds a touch of elegance to my kitchen and makes it feel more like a dining room. With classic lines and generous storage space this piece would be equally at home in an entryway, formal dining room or kitchen.
Date published: 2012-07-23
Rated 5 out of 5 by from Great piece This is a quality piece that I would recommend. I have the piece in the Mahogany color. It looks beautiful, and appears more expensive than it really is. I also have the Martin Console in Old World Brown in my entryway. These pieces are similar and work well together.
Date published: 2011-05-13
Rated 5 out of 5 by from Great piece of furniture this console is a beautiful piece of furniture. Well made and very functional. delivery and packaging was perfect. very happy with this piece.
Date published: 2011-06-03
Rated 5 out of 5 by from Excellent product The console has great workmanship and it was packaged and delivered with care.
Date published: 2011-05-12
Rated 5 out of 5 by from A beautiful console for a great price This console is even better looking in person than it was in the on line photograph and is a great value for the price. I ordered the console in the mahogany finish and found the tone rich and beautiful....not at all too red. The curved corners, the hardware, and the handsome legs add nice finishing touches. Its dimensions made it the perfect fit to go underneath our large flat screen TV.
Date published: 2013-08-23
Rated 5 out of 5 by from Very happy This console is very solid, well made and has great storage. The finish I ordered it in was Mahogany. It is a lovely, warm shade with a low luster finish which goes with everything. I was very impressed with the packing materials used to ship this. It arrived in perfect, flawless condition. I would highly recommend this to anyone for numerous locations in your home.
Date published: 2011-12-04
Rated 5 out of 5 by from Great! We're very happy w/ the console and Ballard Designs. The console is high quality and solid. Came very well packaged. It was backordered and Ballard even sent a discount coupon for having to wait. What I like best about Ballard is the small attention to detail: the console has little leveling things on the bottom of the legs so you can easily level the table. This is very helpful when you have an old (150+ years) house like we do. Nice touch!
Date published: 2011-03-16
Rated 4 out of 5 by from Dehavilland in black I'm very happy with the purchase. It's beautiful and I'm not disappointed!
Date published: 2013-03-29
Rated 4 out of 5 by from Nice piece, but... Not exactly what I had hoped for. Scale and construction is nice, but the finish is not as described or expected. I ordered in distressed black but it really is more of a solid flat black...VERY, VERY LITTLE little distressing. Overall, style and size fit my entry so am keeping since it would be a hassle to return.
Date published: 2012-04-27
Rated 4 out of 5 by from nicely constructed - easy to put together I am happy with my purchase EXCEPT that the stain on the console is much redder than it shows in the catalog photo. I have it in the entrance hall , so it did not need to blend with any other furniture--but if you need it to blend with brown stains - reconsider.
Date published: 2012-06-10
Rated 4 out of 5 by from Very nice piece of furniture My wife and I were hesitant to order such a large piece of furniture via a truck shipment. The console was well packaged and although the box appeared damaged the console had no damage. There was a slight flaw on one door but we repaired it quickly. My wife really loves this piece of furniture. There is no center support for the long shelf and heavy items should not be placed in the center of the shelf.
Date published: 2012-08-13
Rated 4 out of 5 by from This console has lots of room I wanted a storage piece that would be attractive with our new family room furniture. I hesitated at first to buy this piece because it looked more red in the picture. It is exactly the size and storage area I wanted. It is redder than I think walnut usually is.
Date published: 2014-03-12
Rated 4 out of 5 by from A decent product for a decent price If you're looking for an alternative to a more expensive sideboard or console, this piece is it. Nice construction and hardware.
Date published: 2012-12-23
Rated 4 out of 5 by from perfect storage I really like the storage that this console provides. My only reservation was that the console has a redder hue than I would have expected and liked.
Date published: 2011-07-05
Rated 4 out of 5 by from Great piece of furniture Love this piece of furniture. The adjustable legs worked great to make sure it was level. Wish the shelf were 3 difference pieces for different heights. The top doesn't have a protective coat on it, but otherwise great for the price.
Date published: 2013-01-05
Rated 4 out of 5 by from Dehavilland Console in Black This piece was better than I expected for the price. It looks high end. The black distressed is very appealing. The only improvement would be guides on the drawers so there is not the wiggle that guides prevent. The product was delivered and I was SO impressed with the level of packing. The company was professional and did a follow up call the same day to identify any issues. I would definitely do business with Ballard again and
Date published: 2012-12-12
Rated 3 out of 5 by from The table has good storage space, but quality of stain not so good Overall I am happy with the console table. We did have some issues around the quality of the stain as the stain was even on the doors. We were applied a credit, but I would have preferred to have the stain evenly across the doors. The storage space is great and it was easy to assemble when we received it.
Date published: 2013-03-05
Rated 3 out of 5 by from Pretty much as expected Finish is somewhat more red than the photos: think cherry rather than walnut. There were some flaws in the finish other than what I would call "distressed". Not horrible, but would have preferred they not be there. Price is good, shipping was good. Minimal assembly.
Date published: 2012-06-10
Rated 3 out of 5 by from Great style-mediocre workmanship I love the look and design of this piece. It is quite functional. However, having ordered other pieces from Ballard in the past, I found it not quite up to the same standard of quality. The inside of one of the drawers was warped and split. The paint job on the exterior showed white unpainted places at some of the joints. I am keeping the piece as my husband was able to repair the drawer, and cover the exposed white seams, but I am not completely satisfied with this product.
Date published: 2014-12-17
Rated 3 out of 5 by from very nice console but color not matching catalogue I am very happy with the look of my new console apart from the colour: it stated mahoganny on the catalogue but it looks more like red cherry. disappointed!
Date published: 2012-06-29
Rated 3 out of 5 by from It does the job at a good price. It is the right dimensions and about the right color, but not what I had hoped for. I had a wood sample from Ballard for the Antoinette sideboard in a nice Off White on Gray. The Antoinette is higher and a little longer, so it doesn't work in our dining room. This sideboard came in a cheaper flat veneer with much less texture. The veneer had popped off on both sides of the shelf , and is a bit lumpy on the top corner of the unit. I seriously thought about returning it, but decided that it does the job at the sale price which was twenty five percent of the original cost.
Date published: 2013-12-14
Rated 3 out of 5 by from Very "red" Waited over a month for shipping and as others mentioned it is not a dark mohaganey color, but very red indeed. It's ok but not as thrilling as it looks in the catalog. Front drawer was damaged but not enough worth sending the entire item back, maybe will be able to have just the drawer replaced? If I had to order this item again, probably would not.....
Date published: 2011-12-21
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