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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 96 reviewers.
Rated 5 out of 5 by Beautiful sideboard! I purchased this sideboard and a week later it was ready to be delivered! It was packaged very well and the only thing to do was screw on the legs. It is very well made and extremely roomy. A great find for my dining room....I highly recommend it! July 21, 2016
Rated 5 out of 5 by Wonderful piece - great looking and very useful! I love this console. It is a great spot to put out horsdevores for a party or decorations for the seasons or holidays. Inside there is plenty of room. I use it to store supplies for entertaining such as special platters and trays, candles and wine. It blends in beautifully like an heirloom piece. I get many compliments on it! May 3, 2015
Rated 5 out of 5 by Great piece for the price. What a nice addition to my foyer! It is just the right size, beautifully styled, and quite well built. If I were not already a loyal Ballard customer, this console would convince me. Thanks for such a great buying experience! March 18, 2015
Rated 5 out of 5 by Beautiful I bought my Dehavilland console in white about 3 1/2 years ago. The first one I had for about 6 months when I noticed small cracks appearing in the top veneer. Since I had a linen cloth across the top protecting it I was surprised. I called Ballard and they immediately replaced it with another one. My second one has had no problems and is beautiful. I have a lot of dishes in my cabinet so we have realized that we need to put an extra support in for the top shelf, easy fix. I love it. February 21, 2015
Rated 3 out of 5 by Great style-mediocre workmanship I love the look and design of this piece. It is quite functional. However, having ordered other pieces from Ballard in the past, I found it not quite up to the same standard of quality. The inside of one of the drawers was warped and split. The paint job on the exterior showed white unpainted places at some of the joints. I am keeping the piece as my husband was able to repair the drawer, and cover the exposed white seams, but I am not completely satisfied with this product. December 17, 2014
Rated 5 out of 5 by Great piece I actually bought this piece of furniture for a client. I wanted to use as a media station. she loved it. I did notice a few scratches on the furniture and legs however, I think it added to the charm. If I was needing a console I would consider this piece. Thankyou December 3, 2014
Rated 5 out of 5 by classic piece Beautiful addition to my new kitchen. Arrived perfectly packaged. It holds my grandmothers silver, my good dishes and still has plenty of room for table linens and various other items. Great purchase. Easy setup. Well worth the money!!! November 28, 2014
Rated 5 out of 5 by Excellent This piece arrived in perfect condition, only required assembly of feet (easy), and looks absolutely beautiful. We got the black, and have gotten so many compliments already. It is large and spacious without seeming massive and does not overpower the room. I highly recommend. November 20, 2014
Rated 5 out of 5 by Perfect for my husband's office to store his binders in. Turned a garage bay into a beautiful home office. This piece fits perfectly with the other office furniture we had and is being used to house binders and other study material. April 21, 2014
Rated 4 out of 5 by This console has lots of room I wanted a storage piece that would be attractive with our new family room furniture. I hesitated at first to buy this piece because it looked more red in the picture. It is exactly the size and storage area I wanted. It is redder than I think walnut usually is. March 12, 2014
Rated 5 out of 5 by The Dehavilland console lived up to its ratings. I am very pleased with the console and with the ordering/delivery process. It was delivered on time with no damage. The overall quality of the console is good. I am using it in my kitchen and it affords me the storage space that I was looking for when I ordered it. February 3, 2014
Rated 5 out of 5 by Beautiful We were a little nervous about ordering a buffet online but we are very happy we did. The color, size and structure are wonderful crafted and built to last. It was package great and arrived very quickly. We had it out of the packing and set up in less than 30 mins. I would recommend this product. January 9, 2014
Rated 5 out of 5 by Meets all expectations While not necessarily heirloom quality, this piece is sturdy and attractive. I chuckled at other reviewers' comments regarding the packaging, but I have to agree that it was pretty impressive and the console arrived in perfect condition. I was able to easily move the piece into place by myself. I ultimately plan on covering with granite, as this is in my kitchen, and I'm told by the granite folks that the console should not have any issue supporting the extra weight. December 27, 2013
Rated 3 out of 5 by It does the job at a good price. It is the right dimensions and about the right color, but not what I had hoped for. I had a wood sample from Ballard for the Antoinette sideboard in a nice Off White on Gray. The Antoinette is higher and a little longer, so it doesn't work in our dining room. This sideboard came in a cheaper flat veneer with much less texture. The veneer had popped off on both sides of the shelf , and is a bit lumpy on the top corner of the unit. I seriously thought about returning it, but decided that it does the job at the sale price which was twenty five percent of the original cost. December 14, 2013
Rated 5 out of 5 by Great product for the price. The quality was better than expected. It's not an distressed as I would have liked, but it looks great. September 29, 2013
Rated 5 out of 5 by Perfect It is perfect! It was very easy setup, just screw on the legs and put in the shelf!! I have one other beautiful piece from Ballard Designs that I am so pleased to have in my home! I love them and I highly recommend this item! September 20, 2013
Rated 5 out of 5 by A beautiful console for a great price This console is even better looking in person than it was in the on line photograph and is a great value for the price. I ordered the console in the mahogany finish and found the tone rich and beautiful....not at all too red. The curved corners, the hardware, and the handsome legs add nice finishing touches. Its dimensions made it the perfect fit to go underneath our large flat screen TV. August 23, 2013
Rated 5 out of 5 by great quality. very nice product. great price for the value. classic look. August 22, 2013
Rated 1 out of 5 by Could be nice if damaged peices were not sent! Ordered this in Black and loved the size and how it looks, but after receiving 3 damaged buffets, I gave up. The worst part is that they were sent damaged. In one case, a chunk was broken off the bottom and glued back on. In another case, there was a chunk of wood missing and it looked like it was colored over with a marker. The black sheen was different! Such a huge waste of my time! June 6, 2013
Rated 5 out of 5 by Very versatile piece of furniture I bought this for my dining room to hold liquor and tablelinens. I had been looking in furniture stores locally, but the consoles I saw were too large so I ordered the 2-drawer console from Ballard and it is the perfect size. It is well worth the price. It arrived very well packaged and in excellent condition. May 19, 2013
Rated 4 out of 5 by Dehavilland in black I'm very happy with the purchase. It's beautiful and I'm not disappointed! March 29, 2013
Rated 3 out of 5 by The table has good storage space, but quality of stain not so good Overall I am happy with the console table. We did have some issues around the quality of the stain as the stain was even on the doors. We were applied a credit, but I would have preferred to have the stain evenly across the doors. The storage space is great and it was easy to assemble when we received it. March 4, 2013
Rated 5 out of 5 by Beautiful! This buffet is exactly what I was looking for. It is a solid piece and have already gotten a ton of compliments about how it looks in my place. The three drawers fit lots of drinkware accessories- wine charms, coasters, bottle openers, etc. The only think I wish it had (as others mentioned) is adjustable shelves in each door section. There is one large shelf that spans the inside of the piece. Overall it is beautiful and plan to get great use out of it! February 1, 2013
Rated 5 out of 5 by Beautiful console works perfectly in our new home's kitchen dining area! We chose the rubbed cream finish for our console and it blends perfectly with our existing kitchen table and chairs. The storage is handy for plates, napkins, salad bowls, and serving pieces. January 26, 2013
Rated 5 out of 5 by Nicer than expected... This is a lovely console, with more handsome details than I expected. Sturdy and attractive. Works perfectly with our British Colonial decor. Having the extra storage is fantastic. January 19, 2013
Rated 5 out of 5 by Lovely and funtional It is beautiful to look at and holds a lot. I needed storage space as well as something attractive. This piece made it happen. Not only beautiful with nice lines but the rubbed cream is a nice soft shade of off white. I couldn't be happier with the purchase. January 8, 2013
Rated 5 out of 5 by Stunning! I received the mahogany one today. Stunning. Larger than I expected which is a good thing. I was pleasantly surprised. I highly recommend it. Packaging was great. Comes fully assembled. Only things you need to simply screw on is legs and place shelf inside. January 7, 2013
Rated 5 out of 5 by I just love it! We received it just before Christmas and it looks so beautiful in our dining room. It is well built and I'm so glad we purchased it! We had been looking at it for several years and finally just bought it. January 6, 2013
Rated 4 out of 5 by Great piece of furniture Love this piece of furniture. The adjustable legs worked great to make sure it was level. Wish the shelf were 3 difference pieces for different heights. The top doesn't have a protective coat on it, but otherwise great for the price. January 5, 2013
Rated 5 out of 5 by Nice quality and great price I had been looking at this console for a while, but once it went on Bring Home Ballard I knew I had to jump on it at the reduced price. I had some reservations about ordering this piece from a catalog, but am glad I did. The color is a true mahogany color and matches an antique hutch we have in mahogany as well. The back of it is unfinished, which is only an issue for us because the back is facing stair railings so it is actually seen. But I don't mind that much. We had it delivered to the door and I took it out of the box and set it up. If you choose to do this yourself, you only have to flip it over and screw in the legs. It is moderately heavy, so I would suggest two people doing this. Overall I am very impressed with the quality and price. I will definitely order from Ballard Designs again! January 4, 2013
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Product:TC299-Dehavilland 3-Drawer Console

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