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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dehavilland 3-Drawer Console 4.7 5 85 85
Beautiful We were a little nervous about ordering a buffet online but we are very happy we did. The color, size and structure are wonderful crafted and built to last. It was package great and arrived very quickly. We had it out of the packing and set up in less than 30 mins. I would recommend this product. January 9, 2014
Meets all expectations While not necessarily heirloom quality, this piece is sturdy and attractive. I chuckled at other reviewers' comments regarding the packaging, but I have to agree that it was pretty impressive and the console arrived in perfect condition. I was able to easily move the piece into place by myself. I ultimately plan on covering with granite, as this is in my kitchen, and I'm told by the granite folks that the console should not have any issue supporting the extra weight. December 27, 2013
It does the job at a good price. It is the right dimensions and about the right color, but not what I had hoped for. I had a wood sample from Ballard for the Antoinette sideboard in a nice Off White on Gray. The Antoinette is higher and a little longer, so it doesn't work in our dining room. This sideboard came in a cheaper flat veneer with much less texture. The veneer had popped off on both sides of the shelf , and is a bit lumpy on the top corner of the unit. I seriously thought about returning it, but decided that it does the job at the sale price which was twenty five percent of the original cost. December 14, 2013
Great product for the price. The quality was better than expected. It's not an distressed as I would have liked, but it looks great. September 29, 2013
Perfect It is perfect! It was very easy setup, just screw on the legs and put in the shelf!! I have one other beautiful piece from Ballard Designs that I am so pleased to have in my home! I love them and I highly recommend this item! September 20, 2013
A beautiful console for a great price This console is even better looking in person than it was in the on line photograph and is a great value for the price. I ordered the console in the mahogany finish and found the tone rich and beautiful....not at all too red. The curved corners, the hardware, and the handsome legs add nice finishing touches. Its dimensions made it the perfect fit to go underneath our large flat screen TV. August 23, 2013
great quality. very nice product. great price for the value. classic look. August 22, 2013
Could be nice if damaged peices were not sent! Ordered this in Black and loved the size and how it looks, but after receiving 3 damaged buffets, I gave up. The worst part is that they were sent damaged. In one case, a chunk was broken off the bottom and glued back on. In another case, there was a chunk of wood missing and it looked like it was colored over with a marker. The black sheen was different! Such a huge waste of my time! June 6, 2013
Very versatile piece of furniture I bought this for my dining room to hold liquor and tablelinens. I had been looking in furniture stores locally, but the consoles I saw were too large so I ordered the 2-drawer console from Ballard and it is the perfect size. It is well worth the price. It arrived very well packaged and in excellent condition. May 19, 2013
Dehavilland in black I'm very happy with the purchase. It's beautiful and I'm not disappointed! March 29, 2013
The table has good storage space, but quality of stain not so good Overall I am happy with the console table. We did have some issues around the quality of the stain as the stain was even on the doors. We were applied a credit, but I would have preferred to have the stain evenly across the doors. The storage space is great and it was easy to assemble when we received it. March 4, 2013
Beautiful! This buffet is exactly what I was looking for. It is a solid piece and have already gotten a ton of compliments about how it looks in my place. The three drawers fit lots of drinkware accessories- wine charms, coasters, bottle openers, etc. The only think I wish it had (as others mentioned) is adjustable shelves in each door section. There is one large shelf that spans the inside of the piece. Overall it is beautiful and plan to get great use out of it! February 1, 2013
Beautiful console works perfectly in our new home's kitchen dining area! We chose the rubbed cream finish for our console and it blends perfectly with our existing kitchen table and chairs. The storage is handy for plates, napkins, salad bowls, and serving pieces. January 26, 2013
Nicer than expected... This is a lovely console, with more handsome details than I expected. Sturdy and attractive. Works perfectly with our British Colonial decor. Having the extra storage is fantastic. January 19, 2013
Lovely and funtional It is beautiful to look at and holds a lot. I needed storage space as well as something attractive. This piece made it happen. Not only beautiful with nice lines but the rubbed cream is a nice soft shade of off white. I couldn't be happier with the purchase. January 8, 2013
Stunning! I received the mahogany one today. Stunning. Larger than I expected which is a good thing. I was pleasantly surprised. I highly recommend it. Packaging was great. Comes fully assembled. Only things you need to simply screw on is legs and place shelf inside. January 7, 2013
I just love it! We received it just before Christmas and it looks so beautiful in our dining room. It is well built and I'm so glad we purchased it! We had been looking at it for several years and finally just bought it. January 6, 2013
Great piece of furniture Love this piece of furniture. The adjustable legs worked great to make sure it was level. Wish the shelf were 3 difference pieces for different heights. The top doesn't have a protective coat on it, but otherwise great for the price. January 5, 2013
Nice quality and great price I had been looking at this console for a while, but once it went on Bring Home Ballard I knew I had to jump on it at the reduced price. I had some reservations about ordering this piece from a catalog, but am glad I did. The color is a true mahogany color and matches an antique hutch we have in mahogany as well. The back of it is unfinished, which is only an issue for us because the back is facing stair railings so it is actually seen. But I don't mind that much. We had it delivered to the door and I took it out of the box and set it up. If you choose to do this yourself, you only have to flip it over and screw in the legs. It is moderately heavy, so I would suggest two people doing this. Overall I am very impressed with the quality and price. I will definitely order from Ballard Designs again! January 4, 2013
Excellent product and great service. This is just what I was looking for for my kitchen. It is well-made for the price, and being on sale was another plus. Delivery was easy and quicker than expected. I love the satin black color. It fits well in my kitchen. And, the assembly was attaching the legs. This is a great item. December 30, 2012
Ballard was great to work with and product was delivered and appeared just as we thought Said it all above. Delievery went very well. Movers were great. It was well-packaged and was just as pictured and what we expected. December 28, 2012
The Dehavilland 3-Drawer Console is just what we were wanting. We are very pleased with the product and the fast service. We love the console! Lots of storage room. Wish at least one of the drawers were felt lined. Beautiful finish and it came packed so well there was no way it could have been scratched or even a little less than perfect! December 27, 2012
LOVE this piece! I have looked at this console for literally years and have never been able to justify replacing what I already had. But I finally grabbed it when the price was lowered this year and I could not be happier that I did! It is just beautiful in my kitchen and will be wonderful for parties. Only one thing that I was surprised at, and that is the very cheap plastic drawer stops. What's up with those? But still LOVE it! December 23, 2012
A decent product for a decent price If you're looking for an alternative to a more expensive sideboard or console, this piece is it. Nice construction and hardware. December 23, 2012
Great product/great value I bought the distressed black console for my dining room and it's lovely. It's lightly distressed and works beautifully with my decor (I'm not a distressed furniture kind of gal). It's a solid/substantial piece that would really work well in any room in a house. I'm incredibly pleased with the product which requires very little assembly... and arrived super fast! I would highly recommend. Previous reviews were very helpful in making the purchase and I found truthful when receiving the product. December 21, 2012
Impressive and well made! Love, love, love it! The console arrived in perfect condition and is a beautiful addition to our dining room (I ordered black)...have been searching forever and was skeptical that this would be a quality piece...I am so pleased with it! December 14, 2012
Dehavilland Console in Black This piece was better than I expected for the price. It looks high end. The black distressed is very appealing. The only improvement would be guides on the drawers so there is not the wiggle that guides prevent. The product was delivered and I was SO impressed with the level of packing. The company was professional and did a follow up call the same day to identify any issues. I would definitely do business with Ballard again and December 12, 2012
This product is just what I was looking for. This product was purchased to house china and glassware, which it does nicely. It's appearance is spectacular. Just what I was looking for. December 8, 2012
Beautiful and affordable I order two of these pieces in black for a long hallway in my home. They arrived earlier than expected and were wrapped thoroughly to prevent any damage. There was minimal assembly - the legs and the inside drawer, and I love that the legs are adjustable to correct for slanted floors. The pieces look great and hold a lot - a great value! December 5, 2012
Beautiful piece. I ordered this console so it would arrive before Thanksgiving. It arrived with plenty of time to spare. It was very easy to set up and looks fantastic in my dining room. The color is much more like a light cherry next to my dark mahogany table, but I like the contrast. November 30, 2012
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Product:TC299-Dehavilland 3-Drawer Console
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