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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Dayna Counter Stool 3.9 5 8 8
Great Chairs I am really happy with the Dayna counter stools I purchase in worn black. They feel very well made & sturdy. The color is great- a very matte black and the detail is beautiful... I would recommend them! April 28, 2015
Unique Bar Stools These stools are gorgeous! I searched for months for the perfect stools & finally found them. They look even better in person. They are also available in dining chairs which I will probably buy when I am ready. April 24, 2015
These counter stools were very nice but, The color was perfect, a soft off white, which is so much nicer than a bright white. As a designer myself, the stools are sturdy and I was very pleased with the fabric on the seat. The part I did not like is that the proportions of the stool seemed wrong. The seat is wider and deeper than it needs to be. It just seems too big compared to the back and legs. And it takes up more floor space in my small kitchen. So, they are worth buying, love the look but just be prepared for possibly a larger than needed stool. November 21, 2014
Cream and mottled finish- 2nd try Well Ballard deleted the previous lengthy review I left here including photos, but I figured I would try again. I'm not saying DON'T buy these stools. I'm just trying to help you figure out if these will match what you're looking for because they definitely did NOT in my case. I was looking for a chic, white chippendale style stool that fit in with a clean, crisp decor. However, these stools are a dingy cream color, definitely not white at all. I have an all white kitchen but with a lot of shades mixed in of various "whites." These stools looked dirty and yellowed next to everything. So if you're looking for white, this isn't it at all. Not even close to the online or catalog picture color. And while I wasn't expecting a completely sheen/slick lacquer finish, I definitely didn't think "hand finished" meant a mottled, thick and uneven paint job- which to be clear- is exactly what it was. The paint was clumpy in some areas and very uneven in texture. The distressing was way too shabby and even just plain dirty looking in some areas. I figured some light distressing and a "hand-rubbed" sort of paint finish = OK. But this finish (on all four stools, btw) was just not high quality or even good/mediocre for that matter. I promptly returned the stools. So if you are into CREAM colored stools, a lot of distressing, uneven finish and something a little more shabby chic than Regency chic, you may love these stools. Just know you're not getting a true-to-design Chippendale style stool style wise or in the finish, and you won't be disappointed as I was. February 24, 2014
  • 2015-06-29T10:39:41.878-05:00
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Product:ST332-Dayna Counter Stool

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