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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
Options for purchase: Frame and Slipcover or Slipcover alone.
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Select up to 10 fabrics from above.

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Davenport 4-Piece Sectional Slipcover - Stocked Fabrics 4.5 5 4 4
Great sectional The sectional arrived quickly and delivery was perfect. The sofa fits our room exactly as we imagined, based on the dimensions online. It sits beautifully. I was concerned because the cushions were described as only down and feather fill, but they actually have a dense foam which is then completely wrapped in channeled down and feather. Everyone exclaims how comfortable it is. Do order swatches. I ordered two sets so I can change seasonally, but they look very different than online or in the catalog. Wish all the fabrics for davenport slipcovers were available for the sectional. The choices are a bit limiting. I did already have to wash one piece and it came out beautifully. I would have rated excellent except for the limited fabric choices for slipcovers and the shipping costs. October 24, 2011
Great quality Timely delivery and great quality, as usual! Like being able to track through your e-mails, also. October 19, 2011
The product is top quality. I am thrilled with the sectional. The delivery was unbelievably quick. Any issues I had were resolved immediately. May 13, 2011
Love this sectional I was worried about the 4-piece sectional because I couldn't see it in person. I would not have ordered it if Ballard wasn't willing to return it free of shipping cost. It doesn't have a locking system and I thought the pieces would move. They don't. I got the white slipcovers. They were creamier than I expected--not pure white. Now that they are on the sofa and in the room, they are white enough. The size is great on the sectional. It is a bit stiff, but the rep at Ballard tells me it will soften as it gets used. It seems like it is high quality and will stand up to use. Overall, I really love this piece and would definitely recommend it. May 3, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UA108-Davenport 4-Piece Sectional Slipcover - Stocked Fabrics
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