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D'Aurey Console

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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D'Aurey Console is rated 4.7 out of 5 by 57.
Rated 5 out of 5 by from Useful in any room Received my console after a lengthy wait. Very securely packed. This item is very heavy and well constructed, and I had no issues like those mentioned by several reviewers. What I like most about this piece is that it can be used multiple ways in almost any room of my home. It could be a book shelf, plant stand, bar, china storage, entry console, bedroom accent, bathroom towel storage, TV stand. The style is very adaptable to any decor and could easily be painted to match a favorite color scheme. I love my cream finish, but may eventually spray paint it in green and move it into my plant room. LOVE IT and got it on sale!
Date published: 2013-11-06
Rated 5 out of 5 by from This was exactly what we needed. We needed extra storage in our condominium and there was a space under the spiral stairs that was not being used. The D'Aurey Console was the perfect size. There is not enough room to open the doors so we turned it around and voila. We have access to the shelves and you can still see the scroll work doors. They look even nicer this way since they contrast with the red wall behind them. I see some reviews where there were issues with the packing. We had no problems. It was very well packed and there was not a scratch on the unit after we removed all the wrappings.
Date published: 2013-05-30
Rated 5 out of 5 by from Console is beautiful The console is beautiful, excellent workmanship. The doors open and close easily. I use this for my TV console it looks beautiful. My friends ask where I purchased it because it's such an unique console. So happy I purchased it, great quality.
Date published: 2013-02-01
Rated 5 out of 5 by from So much nicer in person Beautiful alternative to a traditional TV console.
Date published: 2012-06-18
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