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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Custom Soliloquy Giclee Prints
4.8
5
28
28
Love these prints
I bought the first of these giclee prints for our lake house because the scene reminded me of the view from our deck to the lake. I wanted to be sure that I liked it because it is a fairly expensive print. I loved it when it came in and decided to order the second print as well. From just a few feet away it looks as though you can touch the texture of the paint on the trees. It is only when you are very close that you notice it is actually a print. I had admired these prints for a long time but put off purchasing them until the art sale. I am very pleased with my purchase.
April 5, 2013
Love the prints!
So excited to finally have these prints on my wall after looking at them in the catalog for a very long time. The reason for the 4 stars and not 5...just as another review stated, I had problems with the hanging hardware. One of the print's hardware was way off. I had to remove and reposition. No big deal, but it would have been nice to open and hang.
March 1, 2013
I sit and stare with pure pleasure.
This item is hanging in a small space which makes it more powerful. The colors are calming and serene. If I had more room I would purchase the other print. Worth every dollar.
January 28, 2013
These two pictures are absolutely beautiful in person!
I have been looking for the right picture or pictures to hang in my dining room that would flow with the rest of the house and these two pictures together was perfect! I couldn't have been more happy with my purchase. Absolutely the best buy!
January 12, 2013
