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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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Covington Desk Chair 4.1 5 18 18
Pretty, but with sparse padding I was looking for an understated office chair that was neither for a modern sleek office nor a huge executive chair. I have now used the chair daily for a few weeks, sitting for long hours at the computer. PRO It has nice fabric and a small profile with a good upholstery job and the casters function well. CON Surprisingly stiff and too hard to move into the "tilt/rock-back" position, with much less padding than I expected in the seat and back. I can feel the frame of the chair on the edges of both the seat and the back and under the backs of my legs in the front. I put a pillow behind me which places me in a more comfortable position. Given that it's a custom job at the price it is, I am not happy with the purchase. July 3, 2013
Covington Desk Chair I love the looks of the chair, but it is not comfortable at all. It catches me behind the knees and feels like a board. I have tried everything to make it tilt but have had no results. Please tell me what I can do. June 30, 2013
Looks great The delivery took a little longer than what was quoted but it looks great and is very comfortable. Worth waiting for. April 1, 2013
Comfortable and pretty! I ordered this chair for my home office. The chair is well made and comfortable to sit in (i am 5'10"). The wheels on the chair work well (i have wood floors) and it moves easily up and down. The wood on the base of the chair is rich looking and the upholstery well done. I ordered the chair in the toffee check pattern with weathered wood base. It is a nice quality and was worth the wait and price. February 1, 2013
Beautiful Chair! We love our desk chair.....The fabric is very nice, the workmanship looks great and the casters move the chair very easily whether you are moving just the chair or sitting on it and moving. The ability to adjust the height is great and works very easily also. The delivery service was excellent, they brought it in the house unwrapped everything and made sure we were happy before leaving. December 2, 2012
A quality product. Once again Ballard delivers a quality product. The desk chair and the fabric selected look great in our office. November 25, 2012
great chair The chair is comfortable, a nice size and looks great. September 9, 2012
love it! This chair is all that I expected. I love the custom fabric. It raises and lowers easily--just lift a lever and it goes down. June 26, 2012
Very nice addition to my office I was searching for a desk chair without arms that would enable me to slide close to my desk. I really like the adjustible feature of the chair and the simple elegent design. DMD May 7, 2012
The chair is of good quality just like all of the products that I have purchased from Ballard Designs. The upholstery looks great. Really my only complaint is that the chair is a bit small for my home office, especially for the price. I work from home, and I spend a lot of time sitting in the chair. The seat is too short for me, and I'm just 5'6." So I wish it had a longer seat. Other than that, it is comfortable. It is a firm seat and back. A little more cushion in the seat would be nice since I spend a lot of hours sitting on it. February 27, 2012
desk chair This chair came quickly and was beautifully done in a grey pattern I choose. It's very comfortable to sit on and was delivered fully assembled. February 12, 2012
Excellent value I think it's hard to order chairs online because you don't have a chance to "test drive" before purchase. That said, I'm very satisfied with my new Covington desk chair. The upholstery job is professional, with beautiful fabric and a clean piped edge. It's not heavily padded, but it's perfect for me as I tend to perch on a chair's edge when I'm at the keyboard and the solid construction supports that. The seat is quite deep, and a more petite person (I'm 5'10") might find the proportions off. Shipping and delivery were as promised and overlall, I am very happy with my purchase. December 1, 2011
Pretty and comfortable! I am very pleased with the look of this chair! My only regret is that the seat part isn't more padded or stuffed. Otherwise, it is perfect! August 31, 2011
Love my chair! I have been looking for this style chair but never came across it in the fabric I wanted. With Ballard Designs I was able to pick the style chair plus the fabric. The workmanship was flawless. The chair makes the home office! April 25, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UF001-Covington Desk Chair
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