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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
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Coventry 48" Bench 4.5 5 8 8
Better than I imagined!!!! I bought 3 of these benches for my kitchen (2 36" and one 48") and they are comfortable, beautiful, and quality construction....truly FLAWLESS!!!! Love that I could get Sunbrella fabric since I have a 5 yr old.....exceeded my expectations in every way!!!! December 4, 2014
Cute but doesn't stand the test of family I LOVED this bench in my kitchen when we first got it. I was okay with the fact that it wasn't well padded (you could feel the frame if you sat in a certain spot) because it fit perfectly in the breakfast nook. After about a year, it needed to be slip covered (I got the black and white check). That was before baby. It's been about three years and we can't go on any longer without either paying to have it recovered or putting it on the curb. I WISH Ballard made washable covers so I could just slip cover it! Please make a slip cover before I have to craigslist it due to wear. Three years and the frame is good, the padding is okay, the fabric is so worn in the seat that it is ripping. October 26, 2014
comfortable benches It works well with our farm table. I put two of them on one side because I thought 2 separate ones would be easier to move in and out instead of 1 large one. Everyone loves them and they are comfortable. March 20, 2014
Perfect Product Comfortable, beautiful, and is the perfect firmness for use with a dining table as shown in catalogue. My only regret is that I did not order it years ago. Very high quality materials, I could not be happier! If you like it, don't hesitate to buy it. I did purchase the three piece set - two 48" benches and a corner piece, I chose just the plain bench without storage for both of the long benches. I love it! Also, I called customer service before I purchased to get advice on fabric selection and they were wonderful. February 13, 2014
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB033-Coventry 48" Bench
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