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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Couture Drum Table/ Floor Lamp Shade 4.7 5 84 84
looks great Looks good, very true to picture. Good quality. Arrived in timely manner. October 10, 2011
Drum Shade Love my new shade. Love the linen texture. It does a great job of updating my lamp and the whole room. September 9, 2011
Very Attractive Shade Bought this to replace one that got broken when the lamp tipped over. Has nice texture. Could have been packed a little better since there was a dent in one side, but it popped out over time. May 14, 2011
great look Beautiful. I bought this as a replacement shade for a simple iron lamp in my son's room. He came home from college and said "where did you get the retro lamp shade"....translation: he liked it and he noticed it. Two pluses. March 20, 2011
Love this shade! I was looking for a drum shade in a dark color. This cheetah print is perfect. What I love the most is that the print is subtle, but adds that pop of animal print that every room needs. May 16, 2011
This product has great quality. It came packaged very nicely and protected. It has interesting and quality detail. August 19, 2011
Beautiful lampshade This shade goes perfectly with a new lamp I bought. When the bulbs are on, the light is a beautiful color and the pattern of the cork shines through. It is well made and sturdy. I am very happy with it. March 16, 2011
The drum to beat !!!!! Love the texture, the color and of course the price I used a pair of these on the urn lamps in a gray and bronze color scheme Family Room. A perfect balance of texture and modernity. April 15, 2011
Love it! I'd admired this particular lampshade in your catalog for quite some time. I finally could resist no longer! It's beautiful! Very well made. Added just the pizzazz to the room that I was looking for! March 16, 2011
I love the shape and overall look of the shade. The barrel shaped, sea grass shade is wonderful because it has texture and color variations that give it depth. It has turned a very ordinary floor lamp, into something special. I love it! March 16, 2011
This product is suitable. Love it! It has just enough texture to add interest to a neutral lampshade. It doesn't compete with colors in a room, but it has enough "something" to hold its own. April 9, 2011
Love it! It looks great with my vintage, ginger jar inspired lamps! Excellent construction, I get compliments every day! May 11, 2011
Review of Cork board shade I love it! It looks great and love the quality!! It came quickly. I love all my orders from Ballard. Excellent company to buy from. March 16, 2011
simple and clean I purchased this lampshade for an oyster shell lamp. The shade makes the lamp. May 21, 2011
shade great shade, perfect fit, very reasonably priced and it arrived in one day! May 22, 2011
chic touch to our decor just a small change of a shade updated our living room lamp. a little french flair May 4, 2011
Exactly as described The lampshade was exaclty as described. It is a light-colored burlap and goes well with my French-Provencial decor. March 16, 2011
Grass lampshade The lampshade was perfect,just what I needed and it is good craftmanship March 16, 2011
CORK LAMPSHADE Very nice shade.It fits my lamp and decor beautifully March 16, 2011
Beautiful lamp shade Beautiful, stylish, well-made. Highly recommended! March 17, 2011
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Product:LS406-Couture Drum Table/ Floor Lamp Shade