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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Cosette 6-Light Chandelier 4.5 5 53 53
love my new chandelier I love this light. I just wish I had purchased the larger one. This one looks lost in my dining room. November 5, 2013
Graceful and subtle This chandelier provides a graceful focal point for our dining area without overwhelming the space. October 25, 2013
Wonderful It's perfect for my home. Adds interest without being heavy. Love it. October 23, 2013
Simple and Elegant I love the chandelier and feel the simplicity of it lends itself to longevity. I don't think I will grow tired of its rustic and lovely look. Fits in well with our french country style. I gave it a 4 instead of a 5 because on one of the candles the paint is missing where the sticker was placed. There is a perfect cream colored rectangle where the sticker was and the paint is not. November 30, 2012
In LOVE! I love, love, love this chandelier! I purchased this for my breakfast room. It is dainty but also makes a striking statement. I do have to agree with the other reviewers about it being a little "bendy" on the arms, so be careful shaping them out. Other than that I am very happy with this purchase. It looks so classy! October 6, 2013
Love my new Chandelier! The Cosette 6 Light Chandelier is beautiful and it fits perfectly in my dining room! September 29, 2013
Nice design but quality lacking. Chandelier is pretty and has airy design, which I like; however the materials are not substantial quality. When you touch it, it shakes because there is no weight to it. I paid $236 and $180 would have been more realistic. September 11, 2012
Cosette 6 Light Chandelier Review Cute light, however, very cheap in quality and way over priced for what you get. September 24, 2012
This product is simple, yet elegant I am so happy with the two chandeliers that I purchased; one for the entryway and one for the stairwell. The metal color goes perfectly with my oil rubbed bronze hardware and dark wood flooring and the simple design goes with the eclectic look in my home which is a combination of vintage, French country, and contemporary. It has an understated elegance which I love! August 9, 2013
Simple and graceful design I had been looking for a smaller chandelier for our cottage. The rustic coloring and slimmer size were a perfect fit. It does not hide the view out the window and the curved arms add a touch of elegance to our dining area. I was disappointed to see it had gone on sale right after I bought it though. August 1, 2013
This 6 light chandelier is the epitomy of simple elegance! This six light chandelier is the absolute epitomy of simple elegance! October 28, 2011
Made my dining room complete This chandelier is so unimposing and yet makes such a beautiful statement in my dining room. I have 8 foot ceilings and the room is about 12'x15' with french doors on either end. This is the perfect size for my room and I absolutely love it. Was simple to install as well. May 24, 2013
Vintage French Style ~ Perfect! I've been looking for a long time for something simple with just a touch of Vintage French Style and an affordable price tag. This is perfect. Very well made, it came fast and perfectly packed. Assembly was easy enough with just a few minor glitches. I love the fact that it is large but very light and airy. I couldn't be happier with my new chandelier and the best part is that is was so affordable. February 16, 2012
As advertised; it's looks great I don't usually buy light fixtures without seeing them in person but I couldn't find what I wanted at a reasonable price until I saw this. It's great in my DR turned office, has a lot of light and is airy yet purposeful. I'm very happy with my purchase. July 22, 2012
Looks like an antique chandelier. The chandelier exceeds my expectations. The design and quality of the chandelier create a unique look in the master bedroom of my European style home. July 22, 2012
Beautiful and unique. Just delicate enough. Nothing came close to how perfect this chandelier is for our dining room - which is why we waited through 3 months of back order delay after back order delay, week after week! July 2, 2012
Cosette light fixture Beautiful light fixture. I wanted something that didn't block a water view and this is very light and airy February 27, 2013
love this - adorable Looks great in my cream colored room with chocolate brown velvet curtains. January 11, 2012
Elegant Love this chandelier in our utility room. This light is wider than tall which works well with a 9 foot ceiling height. It is very elegant and makes me feel special when I'm doing laundry! January 13, 2013
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